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Hi, I’m Jay Bateman, a professional and adaptable graduate with a strong background spanning administration, customer service, education, retail, logistics, and technical production. I thrive in regulated environments, handling sensitive information with discretion and maintaining professionalism under pressure. I enjoy delivering clear, friendly support to a wide range of people, and I bring a strong team mindset with the ability to work independently when needed. Most recently I worked as a Test Centre Administrator for Pearson, enforcing security procedures and upholding accuracy and compliance across both physical and digital testing environments. I’m known for patience, initiative, reliability, and a calm, approachable manner in client-facing settings. I balance multiple responsibilities, learn quickly, and maintain high standards across administrative and customer-facing tasks.…Hi, I’m Jay Bateman, a professional and adaptable graduate with a strong background spanning administration, customer service, education, retail, logistics, and technical production. I thrive in regulated environments, handling sensitive information with discretion and maintaining professionalism under pressure. I enjoy delivering clear, friendly support to a wide range of people, and I bring a strong team mindset with the ability to work independently when needed. Most recently I worked as a Test Centre Administrator for Pearson, enforcing security procedures and upholding accuracy and compliance across both physical and digital testing environments. I’m known for patience, initiative, reliability, and a calm, approachable manner in client-facing settings. I balance multiple responsibilities, learn quickly, and maintain high standards across administrative and customer-facing tasks.

Jay Bateman

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Hi, I’m Jay Bateman, a professional and adaptable graduate with a strong background spanning administration, customer service, education, retail, logistics, and technical production. I thrive in regulated environments, handling sensitive information with discretion and maintaining professionalism under pressure. I enjoy delivering clear, friendly support to a wide range of people, and I bring a strong team mindset with the ability to work independently when needed. Most recently I worked as a Test Centre Administrator for Pearson, enforcing security procedures and upholding accuracy and compliance across both physical and digital testing environments. I’m known for patience, initiative, reliability, and a calm, approachable manner in client-facing settings. I balance multiple responsibilities, learn quickly, and maintain high standards across administrative and customer-facing tasks.…Hi, I’m Jay Bateman, a professional and adaptable graduate with a strong background spanning administration, customer service, education, retail, logistics, and technical production. I thrive in regulated environments, handling sensitive information with discretion and maintaining professionalism under pressure. I enjoy delivering clear, friendly support to a wide range of people, and I bring a strong team mindset with the ability to work independently when needed. Most recently I worked as a Test Centre Administrator for Pearson, enforcing security procedures and upholding accuracy and compliance across both physical and digital testing environments. I’m known for patience, initiative, reliability, and a calm, approachable manner in client-facing settings. I balance multiple responsibilities, learn quickly, and maintain high standards across administrative and customer-facing tasks.

Available to hire

Hi, I’m Jay Bateman, a professional and adaptable graduate with a strong background spanning administration, customer service, education, retail, logistics, and technical production. I thrive in regulated environments, handling sensitive information with discretion and maintaining professionalism under pressure. I enjoy delivering clear, friendly support to a wide range of people, and I bring a strong team mindset with the ability to work independently when needed.

Most recently I worked as a Test Centre Administrator for Pearson, enforcing security procedures and upholding accuracy and compliance across both physical and digital testing environments. I’m known for patience, initiative, reliability, and a calm, approachable manner in client-facing settings. I balance multiple responsibilities, learn quickly, and maintain high standards across administrative and customer-facing tasks.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

Spanish; Castilian

Beginner

Work Experience

Test Centre Administrator at Pearson

December 1, 2025 - Present

Administer examinations within a highly regulated environment, ensuring strict compliance with security and procedural standards. Handle sensitive candidate information with professionalism, discretion, and accuracy. Enforce examination rules and maintain secure testing conditions throughout sessions. Support candidates in a calm and professional manner while maintaining operational efficiency. Developed strong administrative accuracy, attention to detail, and confidence working within formal procedures and deadlines. Trusted to uphold both physical and digital security standards across the centre.

Sales Assistant at guitarguitar

December 1, 2024 - January 1, 2025

Delivered strong customer service within a busy retail environment during peak seasonal trading. Used technical product knowledge and clear communication to assist customers with informed purchasing decisions. Worked effectively as part of a team in a fast-paced environment while maintaining professionalism and reliability.

Guitar Tutor at Self-Employed

December 1, 2022 - January 1, 2024

Provided tailored one-to-one tuition across technique, theory, and performance. Developed strong patience, communication, and adaptability when supporting different learning styles. Built trust and consistency through preparation, encouragement, and professional conduct.

Band Management & Coordination at Rocky’s Cuffs

November 1, 2018 - Present

Managed scheduling, communication, and coordination responsibilities across live performances and creative projects. Worked closely with venues, artists, and collaborators, strengthening organisational and interpersonal skills. Contributed to social media organisation, project planning, and release coordination.

Courier Cyclist at Stuart Courier Service

February 1, 2018 - September 1, 2023

Maintained reliable communication with customers and vendors while working independently. Balanced flexible work responsibilities alongside ongoing education commitments. Developed resilience, time management, and self-discipline in a demanding role.