Available to hire
I am a QA Lead with 10+ years of experience designing scalable test solutions for AI-driven video analytics and system support. I thrive in Agile environments, delivering both manual and automated testing across UI and API layers, while leading cross-functional teams to ship high-quality software.
My work spans building and sustaining test automation frameworks, validating data and APIs, and ensuring reliable deployments on Windows, Linux, and ARM. I enjoy solving complex verification challenges in microservices and AI-enabled systems, continuously improving release quality and enabling efficient, repeatable testing processes.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
QA Lead at VCA Technology
January 1, 2022 - PresentLeading the development and improvement of QA processes, optimizing workflows and testing strategies. Reproduce and diagnose issues reported by the support team, identify root causes and ensure timely resolution in GitLab. Develop and maintain manual test scripts to validate products across different OS platforms, utilizing Python for automation. Manage and extend existing test specifications to align with product requirements and testing standards. Act as the primary QA representative in Scrum planning meetings, ensuring clear communication and successful validation of user stories during sprint cycles.
Desktop Engineer at Discovery Inc.
April 1, 2016 - December 1, 2018Spearheaded the upgrade and testing of Windows 10 for 5,000+ users, handling software deployment and patch management via SCCM. Conducted functional and regression testing for software rollouts and deployment scripts. Collaborated with QA and development teams to conduct functional, regression, and UAT testing during major software releases.
System Support Engineer at ALLTEKS LTD.
September 1, 2012 - September 1, 2014QA validation for system upgrades and software rollouts across enterprise clients. Managed SharePoint and Active Directory, ensuring secure access and user management. Supported test environments and assisted in debugging post-deployment issues.
System Administrator at Pfizer Inc.
August 1, 2010 - November 1, 2011Supported over 3,500 virtual and physical systems, building Windows Servers (2000, 2003, 2008). Oversaw QA validation and patch testing for 3,500+ systems. Monitored system health using HP OpenView, worked on OS migrations and patch rollouts using BigFix and WSUS.
Internet Manager at NYCharities.org
June 1, 2009 - July 1, 2010Managed the E-ticketing system, supporting online event bookings and client donations. Collaborated with the development team to test and verify use cases and documentation for system improvements.
IT Specialist at Human Resource Administration
February 1, 2008 - May 1, 2009Supported over 2,000 clients across various Windows environments, providing user account management and software installations. Assisted in disaster recovery and high availability processes, ensuring minimal downtime for critical systems.
Technical Support Executive at HCL Technologies
October 1, 2005 - December 1, 2006Delivered first-level support for BT customers, addressing system upgrade requests and technical issues. Trained new team members and monitored system performance, ensuring optimal operation of services.
Data Academy Participant at Tech Talent Academy
January 1, 2019 - December 1, 2021Participated in the Data Academy program, learning Python fundamentals, machine learning algorithms, SQL and data visualization with Power BI.
Education
Master of Science in Computer Science at The City College of New York, CUNY
January 11, 2030 - January 1, 2009Bachelor of Technology in Computer Science at Pondicherry University
January 11, 2030 - January 1, 2005M.S. Computer Science at The City College of New York, CUNY
January 11, 2030 - May 13, 2026B. Tech Computer Science at Pondicherry University
January 11, 2030 - May 13, 2026Qualifications
ISTQB -BCS Certified Tester Foundation Level (CTFL)
January 11, 2030 - December 9, 2025ITIL v3 Foundations in IT Service Management
January 11, 2030 - December 9, 2025BCS Foundation Award in What is Machine Learning? V1.0
January 11, 2030 - December 9, 2025MCSA: Windows 10 Certified
January 11, 2030 - December 9, 2025ISTQB -BCS Certified Tester (CTFL)
January 11, 2030 - May 13, 2026ITIL v3 Foundations in IT Service Management
January 11, 2030 - May 13, 2026BCS Foundation Award in What is Machine Learning? V1.0
January 11, 2030 - May 13, 2026MCSA: Windows 10 Certified
January 11, 2030 - May 13, 2026AWS Certified Cloud Practitioner
January 11, 2030 - May 13, 2026Industry Experience
Software & Internet, Media & Entertainment, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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