I'm a purpose-driven commercial and digital leader with 20+ years of experience in eCommerce, omnichannel growth, P&L performance, and brand transformation across APAC. I’ve built and scaled digital commerce ecosystems—from DTC to marketplaces, CRM, martech, and AI-driven automation—translating global strategy into locally relevant, profitable execution. I treat digital commerce as the foremost brand touchpoint, where every funnel, listing, loyalty journey, and DTC experience contributes to long-term brand equity. I bring a rare blend of brand strategy, culture immersion, and corporate communications, having built brand identity systems, managed IP/trademarks, navigated policy, and led crisis communications across APAC. I lead with data, communicate with clarity, and foster high-trust, high-performance teams that develop future leaders and drive sustainable, profitable growth.

JAYSS R AJASHWARY RAJOO -SIEW

I'm a purpose-driven commercial and digital leader with 20+ years of experience in eCommerce, omnichannel growth, P&L performance, and brand transformation across APAC. I’ve built and scaled digital commerce ecosystems—from DTC to marketplaces, CRM, martech, and AI-driven automation—translating global strategy into locally relevant, profitable execution. I treat digital commerce as the foremost brand touchpoint, where every funnel, listing, loyalty journey, and DTC experience contributes to long-term brand equity. I bring a rare blend of brand strategy, culture immersion, and corporate communications, having built brand identity systems, managed IP/trademarks, navigated policy, and led crisis communications across APAC. I lead with data, communicate with clarity, and foster high-trust, high-performance teams that develop future leaders and drive sustainable, profitable growth.

Available to hire

I’m a purpose-driven commercial and digital leader with 20+ years of experience in eCommerce, omnichannel growth, P&L performance, and brand transformation across APAC. I’ve built and scaled digital commerce ecosystems—from DTC to marketplaces, CRM, martech, and AI-driven automation—translating global strategy into locally relevant, profitable execution. I treat digital commerce as the foremost brand touchpoint, where every funnel, listing, loyalty journey, and DTC experience contributes to long-term brand equity.

I bring a rare blend of brand strategy, culture immersion, and corporate communications, having built brand identity systems, managed IP/trademarks, navigated policy, and led crisis communications across APAC. I lead with data, communicate with clarity, and foster high-trust, high-performance teams that develop future leaders and drive sustainable, profitable growth.

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Language

English
Fluent

Work Experience

Director of Marketing & Food Innovation at Pizza Hut Singapore (Yum! Brands)
April 1, 2020 - Present
Led end-to-end digital commerce and brand transformation for Singapore’s #1 QSR delivery brand, owning P&L, eCommerce strategy, martech architecture, full-funnel growth, and brand repositioning. Built and operated a unified digital ecosystem (CDP, CRM, CRO, AI/ML, automation, revenue and labour forecasting) turning 1P data into repeatable performance. Directed omnichannel integration across delivery, dine-in, and click-and-collect, and managed marketplace governance across 3rd-party platforms. Led teams of up to 25 across marketing, analytics, and product, and served as brand custodian for corporate communications and crisis management. Achieved >75% revenue from eCommerce and +75% CLV uplift; delivered sustained YoY growth and high MROI.
Director of Sales, Marketing & Communications at Palm Tree Investments Group Pte Ltd
June 1, 2019 - April 1, 2020
Oversaw commercial operations, digital commerce, and marketing across multiple business units in Singapore and the Philippines. Architected and launched end-to-end pizza ordering stack (site → OMS → 3PL) and launched a micro/digital lending app (UX, analytics, CRM hooks) from concept to GTM. Built cross-functional teams across Manila and Cebu; implemented demand planning, SKU governance, and menu economics to lift AOV and margin.
Head of Brand, Global at 4Fingers Crispy Chicken
May 1, 2015 - April 1, 2019
Built global brand and digital commerce capabilities from zero; scaled revenue from SGD 2M to SGD 60M across 6 markets in 24 months via a digital-first, agile test→learn→scale demand system. Opened 45+ stores across 6 countries, including entry into Los Angeles and Australia; developed CI, brand identity systems, and store design manuals. Launched JCO Donuts & Coffee, 4Fingers Crispy Chicken, and Little Caesars across APAC and the US. Implemented ERP + POS + CRM/CLM integration and embedded agile methodologies to drive repeatable growth and franchise governance.
Senior Marketing Manager at Shangri-La Group
April 1, 2014 - May 1, 2015
Managed dining marketing team; developed a revenue management system for dining reservations leveraging rooms data and forecasting to optimize performance.
Marketing Manager at JP Pepperdine Group
January 1, 2013 - January 1, 2014
Marketing Manager; led a team of 6 across 6 BUs including catering; custodian of brand and corporate communications; introduced KPIs to incentivize operations-driven marketing programmes.
Marketing & Brand Manager at Fish & Co. Restaurants Pte Ltd
January 1, 2010 - January 1, 2013
Marketing & Brand Manager; led a team of 4 across SG and franchise markets; drove revenue, menu, and P&L; served as brand and corporate communications custodian; early adopter of tech-driven marketing for acquisition and loyalty; designed self-service iPad ordering app (2011).
Brand Manager - Regional at Breadtalk Group (Subsidiary)
January 1, 2008 - January 1, 2010
Launched JCO Donuts & Coffee across Singapore and Malaysia as a single contributor; built brand identity guidelines and governance for multi-market rollout.
Marcom Manager at n.y.d.c. Cafe & Restaurants
January 1, 2004 - January 1, 2008
Marcom Manager; promoted through the role; responsible for marketing communications for a multi-brand food & beverage portfolio.
Marketing Executive at Bonstar Pte Ltd (Starbucks Coffee)
January 1, 1998 - January 1, 2004
Foundation in consumer brand marketing, retail operations, and customer experience; contributed to brand-building efforts and store-level marketing.
Director of Sales, Marketing & Communications at Palm Tree Investments Group Pte Ltd (Singapore & Philippines)
June 1, 2019 - April 1, 2020
Architected and launched end-to-end pizza ordering stack (site → OMS → last-mile/3PL) for the Philippines market; conceptualised and launched a micro/digital lending app; built and led cross-functional teams and budgets; drove demand planning and menu governance.
Brand Manager (Regional) at Breadtalk Group Subsidiary
January 1, 2008 - January 1, 2010
Launched JCO Donuts & Coffee across Singapore and Malaysia; built regional branding and go-to-market frameworks.
Marketing Manager, Brand & Communications at JP Pepperdine Group
January 1, 2013 - January 1, 2014
Marketing Manager overseeing brand and communications across multiple BUs with KPI-driven programmes; team leadership and cross-functional collaboration.

Education

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Qualifications

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Industry Experience

Retail, Media & Entertainment, Professional Services, Software & Internet, Other, Travel & Hospitality, Consumer Goods