Available to hire
Hi, I’m Jessica Castro, a highly organized executive assistant with over 5 years of experience supporting executives in fast-paced environments. I excel at managing complex calendars, facilitating effective communication across departments, and maintaining confidentiality with professionalism.
Beyond administrative duties, I create engaging content for social platforms as a Content Creator, stay on top of industry trends, and enjoy collaborating with colleagues to boost productivity and brand presence.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
Work Experience
Social Media Content Creator at Self-Employed
December 1, 2014 - PresentProduce diverse media formats such as text, images, videos, stories, and reels for social platforms. Keep up-to-date with industry trends and popular content strategies. Create visually appealing content and boost brand awareness.
Beauty Consultant Sales Representative at Monat
July 1, 2024 - July 30, 2025Provided customers with product advice and recommendations based on their individual needs. Responded promptly to customer inquiries via phone calls, emails, or direct messages. Developed customer relationships through exceptional customer service and follow-up. Identified opportunities for cross-selling additional products or services based on customer needs. Attended trade shows to promote company's products and services. Participated in training sessions focused on product knowledge, selling techniques, and problem resolution. Demonstrated knowledge of beauty products, services, and trends to my team.
Executive Administrative Assistant at NYC Health and Hospitals
December 1, 2020 - July 30, 2025Managed medical director, associate executive director, and director of nursing calendars. Scheduled meetings and interviews. Communicated essential information to healthcare teams. Informed triage team about upcoming matters and scheduled appointments. Assisted executives with the preparation of records and data and maintained confidential files. Facilitated communication among payroll and staff departments regarding timesheets. Scanned and electronically organized documents for easier reference. Arranged conference rooms and catering for all meetings. Performed duties from document filing to project execution and minute documentation.
Human Resources Administrative Assistant at Kenneth Cole Productions Inc.
July 1, 2019 - July 30, 2025Organized extensive meetings and interviews, aligning multiple calendars. Handled the preparation and arrangement of exit folders. Prepared and arranged onboarding materials for new hires. Participated in discussions for new product launches.
Executive Assistant to the Chief Executive Officer at Akris
February 1, 2019 - July 30, 2025Coordinated travel logistics for international and domestic flights. Arranged accommodations for buyers at hotels. Standardized and updated database entries to improve operational efficiency at four locations. Compiled monthly reports for CEO and sorted them by department.
Social Media Content Creator at Self-employed
December 1, 2014 - PresentProduced diverse media formats including text, images, videos, stories, and reels for social platforms. Stayed up-to-date with industry trends and popular content strategies. Created visually appealing content to boost brand awareness.
Executive Administrative Assistant at NYC Health and Hospitals
December 1, 2020 - August 26, 2025Managed calendars for Medical Director, Associate Executive Director, and Director of Nursing. Scheduled meetings and interviews. Communicated essential information to healthcare teams and Triade team. Assisted executives with preparation of records and maintained confidential files. Facilitated communication among payroll and staff departments. Organized documents electronically for easier reference. Arranged conference rooms and catering for meetings. Performed document filing, project execution, and minute documentation duties.
Human Resources Administrative Assistant at Kenneth Cole Productions Inc.
July 1, 2019 - August 26, 2025Organized extensive meetings and interviews, aligning multiple calendars. Prepared and arranged exit folders and onboarding materials for new hires. Participated in discussions for new product launches.
Executive Assistant to the Chief Executive Officer at Akris
February 28, 2019 - August 26, 2025Coordinated travel logistics for international and domestic flights. Arranged accommodations for buyers. Standardized and updated database entries to improve operational efficiency at four locations. Compiled monthly reports for CEO sorted by department.
Program Assistant at Family Service Network of New York
October 1, 2018 - August 26, 2025Conducted intake, problem identification, health assessment, education, and follow-up actions. Supported families in navigating health care and social service systems. Generated weekly analyst reports and statistics using Microsoft Excel for billing. Coordinated retrieval of member labs from designated health facilities.
Social Media Content Creator at Self-employed
December 1, 2014 - PresentProduced diverse media formats such as text, images, videos, stories, and reels for social platforms. Kept up-to-date with industry trends and popular content strategies. Created visually appealing content to boost brand awareness and engagement for clients and personal projects.
Executive Administrative Assistant at NYC Health and Hospitals
December 1, 2020 - August 26, 2025Managed calendars for Medical Director, Associate Executive Director, and Director of Nursing. Scheduled meetings and interviews while communicating essential information to healthcare teams. Assisted executives with records preparation, data handling, and confidential file maintenance. Facilitated communication among payroll and staff departments, organized documents electronically, and arranged logistics for meetings and catering. Performed various duties from document filing to project execution and minute documentation.
Human Resources Administrative Assistant at Kenneth Cole Productions Inc.
July 1, 2019 - August 26, 2025Organized extensive meetings and interviews while aligning multiple calendars. Handled preparation and arrangement of exit folders and onboarding materials for new hires. Participated in discussions for new product launches.
Executive Assistant to the Chief Executive Officer at Akris
February 28, 2019 - August 26, 2025Coordinated travel logistics for international and domestic flights. Arranged accommodations for buyers at hotels and standardized database entries to improve operational efficiency across four locations. Compiled and sorted monthly reports for the CEO by department.
Program Assistant at Family Service Network of New York
October 1, 2018 - August 26, 2025Conducted client intake, problem identification, health assessments, education, and follow-up actions. Supported families navigating healthcare and social service systems. Generated weekly analyst reports and statistics using Microsoft Excel for billing. Coordinated retrieval of member lab results from designated health facilities.
Social Media Content Creator at Self-employed
December 1, 2014 - PresentProducing diverse media formats including text, images, videos, stories, and reels for social platforms. Staying current with industry trends and popular content strategies, creating visually appealing content, and boosting brand awareness for various clients.
Executive Administrative Assistant at NYC Health and Hospitals
December 1, 2020 - August 26, 2025Managed calendars for Medical Director, Associate Executive Director, and Director of Nursing. Scheduled meetings and interviews, communicated essential information to healthcare teams, supported executives with preparation of records and data, maintained confidential files, facilitated communication among payroll and staff, electronically organized documents, arranged conference rooms and catering, and performed various duties including document filing, project execution, and minute documentation.
Human Resources Administrative Assistant at Kenneth Cole Productions Inc.
July 1, 2019 - August 26, 2025Organized extensive meetings and interviews aligning multiple calendars, handled preparation and arrangement of exit folders and onboarding materials for new hires, and participated in discussions for new product launches.
Executive Assistant to the Chief Executive Officer at Akris
February 1, 2019 - August 26, 2025Coordinated travel logistics for international and domestic flights, arranged accommodations for buyers at hotels, standardized and updated database entries to improve operational efficiency across four locations, and compiled monthly reports for the CEO sorted by department.
Program Assistant at Family Service Network of New York
October 1, 2018 - August 26, 2025Performed intake, problem identification, health assessment, education, and follow-up actions. Supported families in navigating healthcare and social service systems, generated weekly analyst reports and billing statistics using Microsoft Excel, and coordinated retrieval of member labs from designated health facilities.
Content Creator at Self Employed
December 1, 2014 - PresentProduce diverse media formats (text, images, videos, stories and reels) for social platforms; stay up-to-date with industry trends and popular content strategies; create visually appealing content to boost brand awareness.
Beauty Consultant Sales Rep at Modern Nature
July 1, 2024 - September 9, 2025Provided customers with product advice and recommendations based on their individual needs; responded promptly to inquiries via phone, email or direct message; developed customer relationships through exceptional service and follow-ups; attended conferences to promote products and services; participated in training on product knowledge and selling techniques.
Executive Administrative Assistant at NYC Health and Hospital
December 1, 2020 - September 9, 2025Managed calendars for medical director, associate executive director, and director of nursing; scheduled meetings and interviews; communicated essential information to healthcare teams; maintained confidential files and assisted with records and data; facilitated payroll communications and timesheets; scanned and organized documents; arranged conference rooms and catering; performed multiple duties including document filing and project execution.
Human Resources Administrative Assistant (Temporary) at Kenneth Cole Productions
July 1, 2019 - September 9, 2025Organized meetings and interviews, aligned multiple calendars; prepared and arranged exit folders; prepared onboarding materials for new hires; participated in discussions for new product launches.
Executive Assistant to the Chief Executive Officer (Temporary) at Akris
February 1, 2019 - September 9, 2025Coordinated travel logistics for international and domestic flights; arranged hotel accommodations for buyers; standardized and updated database entries to improve operational efficiency across locations; compiled monthly reports by department for the CEO.
Education
Bachelor of Science at Borough of Manhattan Community College
January 1, 2014 - December 31, 2018Bachelor of Science at Borough of Manhattan Community College
January 11, 2030 - August 26, 2025Bachelor of Science at Borough of Manhattan Community College
January 11, 2030 - August 26, 2025Bachelor of Science at Borough of Manhattan Community College
January 11, 2030 - August 26, 2025High School Diploma at Grover Cleveland High School
January 11, 2030 - January 1, 2022Qualifications
Industry Experience
Healthcare, Retail, Media & Entertainment, Professional Services, Non-Profit Organization, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
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