Available to hire
Hi! I’m Jean Daly, a journalism and content creation expert with a passion for storytelling and digital media. I thrive on research, interviewing, and crafting engaging narratives that resonate with audiences. My experience in radio and podcast production allows me to bring unique perspectives to my work, whether it’s through live broadcasts or multimedia platforms. I’m always eager to learn and grow in the ever-evolving landscape of media and communication.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
French
Fluent
English
Fluent
Work Experience
Retail Assistant at Dunnes Stores
May 1, 2026 - PresentProcessed online orders accurately and promptly for improved e-commerce service delivery. Provided coverage during peak times to manage customer flow effectively. Followed company policies whilst handling returns and exchanges, preserving customer loyalty. Ensured visual merchandising standards with regular display updates.
Radio Intern at Limerick City Community Radio
September 1, 2024 - December 1, 2024Researched, wrote and delivered live news reports for the 11am bulletin, meeting strict deadlines and ensuring editorial accuracy. Hosted daily music programmes and produced podcast episodes, managing content planning and on-air presentation. Conducted local radio interviews for the Community Diary segment, engaging with community members and promoting local events.
Camp Counsellor at Adventure World Camps
April 1, 2024 - August 1, 2024Supervised large groups of children, ensured safety and wellbeing, and led recreational, team-building and outdoor activities. Facilitated daily setup/cleanup of activity areas in accordance with health and safety guidelines and safeguarding policies.
Customer Service Advisor at Abtran - SUSI branch
April 1, 2022 - December 1, 2022Handled customer inquiries via telephone and email, delivering accurate and helpful guidance. Managed confidential information with discretion, following established privacy and security protocols. Improved project outcomes through cross-functional collaboration and team discussions.
Customer Service Advisor at Abtran- SUSI branch
April 1, 2022 - September 1, 2022Performed the role of a SUSI Customer Service Advisor, offering essential information and guidance to customers predominantly via telephone and email. Managed confidential and sensitive information with the utmost discretion and adherence to privacy protocols, always ensuring the security and protection of sensitive data. Participated in team discussions and collaborated with cross-functional groups, enhancing project outcomes, leading to an improvement in overall performance metrics.
Customer Service Advisor at Abtran - SUSI branch (Remote)
April 1, 2022 - September 1, 2022Provided SUSI customer support via telephone and email, handling confidential information with discretion and adhering to privacy protocols. Collaborated with cross-functional teams to improve project outcomes and performance metrics.
Education
Bachelor of Arts (Journalism) at NUI Galway
September 1, 2022 - February 22, 2026QQI Level 5 Marketing at Limerick College of Further Education
September 1, 2021 - May 1, 2022Bachelor of Arts (Journalism), French at NUI Galway
September 1, 2022 - March 2, 2026QQI Level 5 Marketing at Limerick College of Further Education
September 1, 2021 - May 1, 2022Bachelor of Arts (Journalism), French at NUI Galway
September 1, 2022 - March 13, 2026QQI Level 5 Marketing at Limerick College of Further Education
September 1, 2021 - May 1, 2022Bachelor of Arts at NUI Galway
September 1, 2022 - May 1, 2026QQI Level 5 at Limerick College of Further Education
September 1, 2021 - May 1, 2022Bachelor of Arts, Journalism, French at NUI Galway
September 1, 2022 - May 1, 2026QQI Level 5, Marketing at Limerick College of Further Education
September 1, 2021 - May 1, 2022Qualifications
First Aid
January 1, 2019 - February 22, 2026HACCP Certification
January 1, 2019 - February 22, 2026ECDL
January 11, 2030 - February 22, 2026Full Driving Licence
January 1, 2021 - February 22, 2026First Aid
January 1, 2019 - March 2, 2026HACCP Certification
January 1, 2019 - March 2, 2026ECDL (European Computer Driving Licence)
January 1, 2019 - March 2, 2026Full Driving Licence
January 1, 2021 - March 2, 2026Basic First Aid
January 1, 2019 - March 13, 2026HACCP Certification
January 1, 2019 - March 13, 2026Full Driving Licence
January 1, 2021 - March 13, 2026ECDL
January 11, 2030 - March 13, 2026First Aid Certification
January 1, 2019 - August 4, 2026HACCP Certification
January 1, 2019 - August 4, 2026Industry Experience
Media & Entertainment, Education, Professional Services, Other, Software & Internet, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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