Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I'm Jedi Matthew P. Estanislao, a creative and detail-oriented professional with experience spanning content creation, social media management, customer service, and administrative coordination. I enjoy shaping engaging digital narratives and delivering high-quality work under tight deadlines while collaborating with clients and teams across diverse industries. I am skilled in design, video editing, and trend-driven storytelling, with a proven ability to adapt from government operations to creative freelance projects. I thrive on building strong relationships with stakeholders and translating ideas into visually compelling outputs.…I'm Jedi Matthew P. Estanislao, a creative and detail-oriented professional with experience spanning content creation, social media management, customer service, and administrative coordination. I enjoy shaping engaging digital narratives and delivering high-quality work under tight deadlines while collaborating with clients and teams across diverse industries. I am skilled in design, video editing, and trend-driven storytelling, with a proven ability to adapt from government operations to creative freelance projects. I thrive on building strong relationships with stakeholders and translating ideas into visually compelling outputs.

Jedi Matthew Estanislao

Content Creator, Video Editor, Graphic Designer, +2





I'm Jedi Matthew P. Estanislao, a creative and detail-oriented professional with experience spanning content creation, social media management, customer service, and administrative coordination. I enjoy shaping engaging digital narratives and delivering high-quality work under tight deadlines while collaborating with clients and teams across diverse industries. I am skilled in design, video editing, and trend-driven storytelling, with a proven ability to adapt from government operations to creative freelance projects. I thrive on building strong relationships with stakeholders and translating ideas into visually compelling outputs.…I'm Jedi Matthew P. Estanislao, a creative and detail-oriented professional with experience spanning content creation, social media management, customer service, and administrative coordination. I enjoy shaping engaging digital narratives and delivering high-quality work under tight deadlines while collaborating with clients and teams across diverse industries. I am skilled in design, video editing, and trend-driven storytelling, with a proven ability to adapt from government operations to creative freelance projects. I thrive on building strong relationships with stakeholders and translating ideas into visually compelling outputs.

Available to hire

I’m Jedi Matthew P. Estanislao, a creative and detail-oriented professional with experience spanning content creation, social media management, customer service, and administrative coordination. I enjoy shaping engaging digital narratives and delivering high-quality work under tight deadlines while collaborating with clients and teams across diverse industries.

I am skilled in design, video editing, and trend-driven storytelling, with a proven ability to adapt from government operations to creative freelance projects. I thrive on building strong relationships with stakeholders and translating ideas into visually compelling outputs.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Tagalog

Fluent

Work Experience

Virtual Assistant at AlifePlus

June 1, 2025 - September 15, 2025

Managed invoice creation for contractors across Australia, including compiling transaction records, generating PDFs, and maintaining up-to-date documentation in Google Drive. Coordinated communication and task updates between project stakeholders, and designed and maintained detailed tracking sheets in Google Sheets to monitor payments, deadlines, and project statuses. Used ChatGPT and other AI tools to draft follow-up emails, reminders, and workflow instructions. Supported project coordination by consolidating financial data, reviewing transaction logs, and ensuring accuracy across multiple client accounts. Developed and implemented streamlined processes for data entry, reporting, and quality control.

Front Desk Officer / Customer Service Representative at ScooterDepot PH

February 1, 2024 - September 15, 2025

Responded to inquiries via calls, emails, and live chat, providing prompt, accurate, and courteous assistance. Processed orders and returns, ensuring accuracy and adherence to company policies. Scheduled appointments and managed walk-in client interactions to maintain smooth operations. Documented and escalated customer feedback for service improvement.

Intern for BINOC at Bureau of Immigration

April 1, 2024 - September 15, 2025

Assisted in processing and organizing visa applications, ensuring accuracy and compliance with immigration regulations. Interacted with clients, delivering excellent customer service in a professional setting. Designed and improved detailed flowcharts to streamline client inquiry workflows, improving operational efficiency. Provided support in the Call Center Department, addressing client concerns and inquiries regarding immigration policies and procedures professionally and accurately.

Volunteer Helper at Resurrection Of Our Lord Parish

January 1, 2023 - September 15, 2025

Sorted files and reports, maintained organized records, and supported parish staff with administrative tasks. Communicated effectively with colleagues to identify workflow bottlenecks and propose improvements in the workspace.

Virtual Assistant at AlifePlus

June 1, 2025 - September 15, 2025

Managed invoice creation for contractors across Australia, maintained transaction records, generated PDFs, and organized documentation in Google Drive. Coordinated communication and task updates between project stakeholders, designed and updated tracking sheets to monitor payments, deadlines, and project statuses, and drafted follow-up emails and workflow instructions using AI tools. Supported project coordination by consolidating financial data and ensuring accuracy across multiple client accounts, while implementing streamlined data entry, reporting, and quality control processes.

Front Desk Officer / Customer Service Representative at ScooterDepot PH

February 1, 2024 - September 15, 2025

Responded to inquiries via calls, emails, and live chat with prompt, accurate, and courteous service. Processed orders and returns, ensured adherence to policies, scheduled appointments, and managed walk-in client interactions. Documented and escalated customer feedback to drive service improvements.

Intern at Bureau of Immigration - National Operational Center (BINOC)

April 1, 2024 - September 15, 2025

Assisted in processing and organizing visa applications, ensuring accuracy and regulatory compliance. Provided professional customer service, designed and improved detailed flowcharts to streamline client inquiry workflows, and supported the Call Center Department in addressing client concerns and inquiries about immigration policies and procedures.

Volunteer Helper at Resurrection Of Our Lord Parish

January 1, 2023 - September 15, 2025

Sorted files and reports, maintained organized records for workers, and communicated effectively with teammates to identify areas for workspace improvement.