With over a decade of experience in content strategy and digital media, I bring a proven track record of curating impactful, audience-focused content across various platforms. At the Zimbabwe Electoral Commission, I led the launch of the ZEC Ballot Bulletin Channel on the WhatsApp platform. This first-of-its-kind voter education initiative expanded access to trustworthy electoral information. This experience sharpened my ability to identify high-quality content and deliver it through emerging channels, skills directly aligned with Firefox’s mission to guide users toward meaningful web experiences. In my current role as Communications and Content Development Officer at the Harare Institute of Technology, I have developed and executed strategic multimedia campaigns that increased both website traffic and social media engagement. Collaborating with cross-functional teams, I’ve produced podcasts, infographics, and video content that reflect a high editorial standard and a commitment to clarity and accessibility. These efforts mirror Mozilla’s emphasis on editorial integrity and cross-disciplinary collaboration. Earlier in my career, I produced national television programmes that grew viewership by 20%, demonstrating my ability to shape content that resonates at scale. While I have not worked directly with machine learning teams, I’ve partnered with developers and designers to build digital tools and campaigns, and I adapt quickly to new technologies and workflows. I’m excited by the opportunity to contribute to Mozilla’s editorial vision and help shape how millions discover content that informs, inspires, and respects their attention.

Jefry Makumbe

With over a decade of experience in content strategy and digital media, I bring a proven track record of curating impactful, audience-focused content across various platforms. At the Zimbabwe Electoral Commission, I led the launch of the ZEC Ballot Bulletin Channel on the WhatsApp platform. This first-of-its-kind voter education initiative expanded access to trustworthy electoral information. This experience sharpened my ability to identify high-quality content and deliver it through emerging channels, skills directly aligned with Firefox’s mission to guide users toward meaningful web experiences. In my current role as Communications and Content Development Officer at the Harare Institute of Technology, I have developed and executed strategic multimedia campaigns that increased both website traffic and social media engagement. Collaborating with cross-functional teams, I’ve produced podcasts, infographics, and video content that reflect a high editorial standard and a commitment to clarity and accessibility. These efforts mirror Mozilla’s emphasis on editorial integrity and cross-disciplinary collaboration. Earlier in my career, I produced national television programmes that grew viewership by 20%, demonstrating my ability to shape content that resonates at scale. While I have not worked directly with machine learning teams, I’ve partnered with developers and designers to build digital tools and campaigns, and I adapt quickly to new technologies and workflows. I’m excited by the opportunity to contribute to Mozilla’s editorial vision and help shape how millions discover content that informs, inspires, and respects their attention.

Available to hire

With over a decade of experience in content strategy and digital media, I bring a proven track record of curating impactful, audience-focused content across various platforms. At the Zimbabwe Electoral Commission, I led the launch of the ZEC Ballot Bulletin Channel on the WhatsApp platform. This first-of-its-kind voter education initiative expanded access to trustworthy electoral information.

This experience sharpened my ability to identify high-quality content and deliver it through emerging channels, skills directly aligned with Firefox’s mission to guide users toward meaningful web experiences.

In my current role as Communications and Content Development Officer at the Harare Institute of Technology, I have developed and executed strategic multimedia campaigns that increased both website traffic and social media engagement. Collaborating with cross-functional teams, I’ve produced podcasts, infographics, and video content that reflect a high editorial standard and a commitment to clarity and accessibility. These efforts mirror Mozilla’s emphasis on editorial integrity and cross-disciplinary collaboration.

Earlier in my career, I produced national television programmes that grew viewership by 20%, demonstrating my ability to shape content that resonates at scale. While I have not worked directly with machine learning teams, I’ve partnered with developers and designers to build digital tools and campaigns, and I adapt quickly to new technologies and workflows.

I’m excited by the opportunity to contribute to Mozilla’s editorial vision and help shape how millions discover content that informs, inspires, and respects their attention.

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Work Experience

Communications Officer at Harare Institute of Technology
January 1, 2016 - November 28, 2025
Directed strategic communication initiatives, increasing website traffic by 35% and social media followers by 50%. Orchestrated cross-functional teams to deliver multimedia content—videos, infographics, e-streams, podcasts—ensuring editorial consistency and quality. Championed editorial standards, refining messaging to align with institutional values and audience needs. Leveraged analytics to assess content performance, generating actionable insights for content optimisation. Collaborated with IT, design, and academic teams to develop digital tools supporting content dissemination and engagement.
Social Media Content Manager at Zimbabwe Electoral Commission
September 1, 2023 - September 1, 2023
Curated and managed real-time content for national elections, reaching over 1M users across digital platforms. Launched the ZEC Ballot Bulletin on WhatsApp, enhancing voter education and public trust in electoral processes. Applied editorial judgment to ensure accuracy, diversity, and relevance in all published materials. Analysed engagement metrics to refine content strategy and maximise audience reach. Coordinated with stakeholders to uphold transparency and ethical standards in information dissemination.
Communications Technician at Harare Institute of Technology
December 1, 2015 - December 1, 2015
Supported multimedia production, ensuring broadcast-quality standards across digital and traditional channels. Contributed to the creation and editing of content for web, radio, and video platforms. Maintained technical infrastructure for seamless content delivery and user experience. Collaborated with creative and technical teams to implement innovative content solutions.
Television Producer at Zimbabwe Broadcasting Corporation
March 1, 2010 - March 1, 2010
Spearheaded development and production of flagship TV programs, increasing viewership by 20%. Led editorial teams in curating diverse, high-quality content across sports and entertainment genres. Forged partnerships with talent and stakeholders to expand audience reach and program impact. Oversaw end-to-end production, ensuring alignment with editorial guidelines and audience expectations.
Video Editor at Zimbabwe Broadcasting Corporation
September 1, 2003 - September 1, 2003
Edited and sequenced broadcast video projects, delivering polished content under tight deadlines. Ensured audio-visual quality and editorial integrity in all deliverables. Collaborated with producers and journalists to enhance storytelling through visual media.

Education

Pan Degree Certificate in Practical Digital Marketing at AFRODIGITAL PAN UNIVERSITY
January 1, 2024 - January 1, 2025
MSc in Journalism and Media Studies at NATIONAL UNIVERSITY OF SCIENCE AND TECHNOLOGY
January 1, 2017 - January 1, 2019
BA (Honours) in Radio & Television Journalism at VORONEZH STATE UNIVERSITY
January 1, 2004 - January 1, 2008
National Diploma in Mass Communication Studies (Broadcasting Journalism) at HARARE POLYTECHNIC
January 1, 2000 - January 1, 2002

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Government