Manage 100+ digital marketing agency accounts across North America, driving $3M+ quarterly revenue and provide strategies. Provide strategic guidance on Meta tools, campaign setup, optimization, and resolution of support cases to achieve measurable outcomes. Analyze KPIs using Salesforce and Power BI, advising on advertising solutions and best practices. Collaborate with technical teams to ensure proper tracking code placement.

Marketing & Sales Operations Manager at Kognitive Sales Solutions

March 1, 2024 - April 1, 2025

Trained and onboarded new field sales representatives, supervised a team of 10–15 across Ottawa, managed daily targets and motivation. Analyzed performance metrics, identified underperforming areas, and implemented corrective action plans. Collaborated cross-functionally with sales, marketing, and operations to ensure effective campaign execution; partnered with Canadian Tire store branches to optimize promotional initiatives and workflows.

Supply Chain Program Manager at Kreate

September 1, 2020 - December 1, 2023

Led a team of sales executives to drive business growth, achieving monthly targets of 400+ conversions. Managed 50+ daily CRM tickets, overseen order fulfillment for SaaS portals, generated monthly reports on orders, performance, and inventory; forecasted demand per sale period and ensured material availability from 1200+ vendors. Conducted vendor onboarding, and collaborated with Product and Business Development for customer experience improvements.

Project Intern at Bosch

February 1, 2019 - May 1, 2019

Value stream mapping on procurement of uniforms and safety equipment; generated TCO analysis for E-Mobility project; prepared analysis decks for review with management.