Jemimah Johnson
Hi, I’m Jemimah Johnson, a Customer Relations and Virtual Assistant specialist with a passion for sales support, CRM-driven processes, and delivering seamless, end-to-end service.
About
Hi, I’m Jemimah Johnson, a Customer Relations and Virtual Assistant specialist with a passion for sales support, CRM-driven processes, and delivering seamless, end-to-end service. I excel at managing client inquiries, nurturing relationships, and maintaining organized workflows across digital tools.
I’m adept at coordinating schedules, handling administrative tasks, and providing prompt, solution-focused assistance. I use CRM systems to track interactions and optimize customer journeys, always aiming to boost client satisfaction and contribute to business growth.
- 3 years' experience
- Joined January 2026
Industry experience
- Media & Entertainment
- Professional Services
- Software & Internet
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Work experience
Generated sales through cold calling, networking, and social media outreach. Provided personalized solutions and ensured satisfaction. Mastered product knowledge to effectively present offerings. Negotiated terms and closed deals that benefited both clients and the company. Managed accounts and maintained accurate CRM records. Ensured timely follow-ups via SMS, email, social media and phone.
Created content aligned with digital engagement goals. Collaborated on client project lifecycles. Engaged customers through multiple channels. Handled CRM updates, follow-ups, and feedback loops. Conducted sales presentations and closed negotiations.
Education
Certifications and awards
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