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Hi, I’m Jemimah Johnson, a Customer Relations and Virtual Assistant specialist with a passion for sales support, CRM-driven processes, and delivering seamless, end-to-end service. I excel at managing client inquiries, nurturing relationships, and maintaining organized workflows across digital tools. I’m adept at coordinating schedules, handling administrative tasks, and providing prompt, solution-focused assistance. I use CRM systems to track interactions and optimize customer journeys, always aiming to boost client satisfaction and contribute to business growth.…Hi, I’m Jemimah Johnson, a Customer Relations and Virtual Assistant specialist with a passion for sales support, CRM-driven processes, and delivering seamless, end-to-end service. I excel at managing client inquiries, nurturing relationships, and maintaining organized workflows across digital tools. I’m adept at coordinating schedules, handling administrative tasks, and providing prompt, solution-focused assistance. I use CRM systems to track interactions and optimize customer journeys, always aiming to boost client satisfaction and contribute to business growth.

Jemimah Johnson

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Hi, I’m Jemimah Johnson, a Customer Relations and Virtual Assistant specialist with a passion for sales support, CRM-driven processes, and delivering seamless, end-to-end service. I excel at managing client inquiries, nurturing relationships, and maintaining organized workflows across digital tools. I’m adept at coordinating schedules, handling administrative tasks, and providing prompt, solution-focused assistance. I use CRM systems to track interactions and optimize customer journeys, always aiming to boost client satisfaction and contribute to business growth.…Hi, I’m Jemimah Johnson, a Customer Relations and Virtual Assistant specialist with a passion for sales support, CRM-driven processes, and delivering seamless, end-to-end service. I excel at managing client inquiries, nurturing relationships, and maintaining organized workflows across digital tools. I’m adept at coordinating schedules, handling administrative tasks, and providing prompt, solution-focused assistance. I use CRM systems to track interactions and optimize customer journeys, always aiming to boost client satisfaction and contribute to business growth.

Available to hire

Hi, I’m Jemimah Johnson, a Customer Relations and Virtual Assistant specialist with a passion for sales support, CRM-driven processes, and delivering seamless, end-to-end service. I excel at managing client inquiries, nurturing relationships, and maintaining organized workflows across digital tools.

I’m adept at coordinating schedules, handling administrative tasks, and providing prompt, solution-focused assistance. I use CRM systems to track interactions and optimize customer journeys, always aiming to boost client satisfaction and contribute to business growth.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Work Experience

Customer Support Representative/Virtual Assistant at Dream Port (ASAP TICKETS)

March 1, 2024 - Present

Generated sales through cold calling, networking, and social media outreach. Provided personalized solutions and ensured satisfaction. Mastered product knowledge to effectively present offerings. Negotiated terms and closed deals that benefited both clients and the company. Managed accounts and maintained accurate CRM records. Ensured timely follow-ups via SMS, email, social media and phone.

Writer at SmartCoreTech Media

January 1, 2023 - January 1, 2024

Created content aligned with digital engagement goals. Collaborated on client project lifecycles. Engaged customers through multiple channels. Handled CRM updates, follow-ups, and feedback loops. Conducted sales presentations and closed negotiations.