Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Jenifer Duggan. I’m a 25+ year Restaurant Operations Executive turned AI Strategy Champion. In recent years, I’ve expanded into SFT data specialization and AI prompt engineering, creating instruction-response pairs for LLM fine-tuning (operational realism, service-based management, operations nuance, purchasing and production workflows, inventory analysis). My golden responses become production training data (Mercor, Handshake AI). In evaluating model outputs, I blend practical domain expertise and AI prompt engineering for real-world, human experiences in hospitality operations. Prior to expanding into SFT data specialization and strategic AI consulting, I spent 15 years as a multi-unit food and beverage operations executive with full P&L accountability for a $32M portfolio. I led 350+ team members serving guests in 21 locations including national brand franchises (Chick-fil-A, Starbucks, Dunkin', Panda Express, Moe's), proprietary fast-casual and quick-service concepts, catering and commissary production, and third-party delivery operations. I specialize in large-scale operational transitions, unit economics, margin optimization, procurement leverage, and franchise relationships, with a proven track record of capital planning and complex program transitions. I advise on unit economics, procurement, and technology implementations for hospitality operators, combining hands-on leadership with domain expertise to drive EBITDA growth and scalable, sustainable operations. I'm available for AI prompt engineering, restaurant AI strategy, fractional COO work.…Hi, I’m Jenifer Duggan. I’m a 25+ year Restaurant Operations Executive turned AI Strategy Champion. In recent years, I’ve expanded into SFT data specialization and AI prompt engineering, creating instruction-response pairs for LLM fine-tuning (operational realism, service-based management, operations nuance, purchasing and production workflows, inventory analysis). My golden responses become production training data (Mercor, Handshake AI). In evaluating model outputs, I blend practical domain expertise and AI prompt engineering for real-world, human experiences in hospitality operations. Prior to expanding into SFT data specialization and strategic AI consulting, I spent 15 years as a multi-unit food and beverage operations executive with full P&L accountability for a $32M portfolio. I led 350+ team members serving guests in 21 locations including national brand franchises (Chick-fil-A, Starbucks, Dunkin', Panda Express, Moe's), proprietary fast-casual and quick-service concepts, catering and commissary production, and third-party delivery operations. I specialize in large-scale operational transitions, unit economics, margin optimization, procurement leverage, and franchise relationships, with a proven track record of capital planning and complex program transitions. I advise on unit economics, procurement, and technology implementations for hospitality operators, combining hands-on leadership with domain expertise to drive EBITDA growth and scalable, sustainable operations. I'm available for AI prompt engineering, restaurant AI strategy, fractional COO work.

Jenifer Duggan

AI Prompt Engineer, AI Strategy Consultant, Data Annotator, +1





Hi, I’m Jenifer Duggan. I’m a 25+ year Restaurant Operations Executive turned AI Strategy Champion. In recent years, I’ve expanded into SFT data specialization and AI prompt engineering, creating instruction-response pairs for LLM fine-tuning (operational realism, service-based management, operations nuance, purchasing and production workflows, inventory analysis). My golden responses become production training data (Mercor, Handshake AI). In evaluating model outputs, I blend practical domain expertise and AI prompt engineering for real-world, human experiences in hospitality operations. Prior to expanding into SFT data specialization and strategic AI consulting, I spent 15 years as a multi-unit food and beverage operations executive with full P&L accountability for a $32M portfolio. I led 350+ team members serving guests in 21 locations including national brand franchises (Chick-fil-A, Starbucks, Dunkin', Panda Express, Moe's), proprietary fast-casual and quick-service concepts, catering and commissary production, and third-party delivery operations. I specialize in large-scale operational transitions, unit economics, margin optimization, procurement leverage, and franchise relationships, with a proven track record of capital planning and complex program transitions. I advise on unit economics, procurement, and technology implementations for hospitality operators, combining hands-on leadership with domain expertise to drive EBITDA growth and scalable, sustainable operations. I'm available for AI prompt engineering, restaurant AI strategy, fractional COO work.…Hi, I’m Jenifer Duggan. I’m a 25+ year Restaurant Operations Executive turned AI Strategy Champion. In recent years, I’ve expanded into SFT data specialization and AI prompt engineering, creating instruction-response pairs for LLM fine-tuning (operational realism, service-based management, operations nuance, purchasing and production workflows, inventory analysis). My golden responses become production training data (Mercor, Handshake AI). In evaluating model outputs, I blend practical domain expertise and AI prompt engineering for real-world, human experiences in hospitality operations. Prior to expanding into SFT data specialization and strategic AI consulting, I spent 15 years as a multi-unit food and beverage operations executive with full P&L accountability for a $32M portfolio. I led 350+ team members serving guests in 21 locations including national brand franchises (Chick-fil-A, Starbucks, Dunkin', Panda Express, Moe's), proprietary fast-casual and quick-service concepts, catering and commissary production, and third-party delivery operations. I specialize in large-scale operational transitions, unit economics, margin optimization, procurement leverage, and franchise relationships, with a proven track record of capital planning and complex program transitions. I advise on unit economics, procurement, and technology implementations for hospitality operators, combining hands-on leadership with domain expertise to drive EBITDA growth and scalable, sustainable operations. I'm available for AI prompt engineering, restaurant AI strategy, fractional COO work.

Available to hire

Hi, I’m Jenifer Duggan. I’m a 25+ year Restaurant Operations Executive turned AI Strategy Champion. In recent years, I’ve expanded into SFT data specialization and AI prompt engineering, creating instruction-response pairs for LLM fine-tuning (operational realism, service-based management, operations nuance, purchasing and production workflows, inventory analysis). My golden responses become production training data (Mercor, Handshake AI). In evaluating model outputs, I blend practical domain expertise and AI prompt engineering for real-world, human experiences in hospitality operations.

Prior to expanding into SFT data specialization and strategic AI consulting, I spent 15 years as a multi-unit food and beverage operations executive with full P&L accountability for a $32M portfolio. I led 350+ team members serving guests in 21 locations including national brand franchises (Chick-fil-A, Starbucks, Dunkin’, Panda Express, Moe’s), proprietary fast-casual and quick-service concepts, catering and commissary production, and third-party delivery operations.

I specialize in large-scale operational transitions, unit economics, margin optimization, procurement leverage, and franchise relationships, with a proven track record of capital planning and complex program transitions. I advise on unit economics, procurement, and technology implementations for hospitality operators, combining hands-on leadership with domain expertise to drive EBITDA growth and scalable, sustainable operations.

I’m available for AI prompt engineering, restaurant AI strategy, fractional COO work.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Domain Expert / SFT Data Specialist / LLM Evaluator at Handshake AI / Mercor

September 1, 2025 - Present

Create instruction-response pairs for supervised fine-tuning (SFT); design rubrics for model output evaluation (accuracy, completeness, realism); write adversarial prompts to identify model failure cases; author complex operations scenarios with personas/context; provide domain expertise for F&B/operations training including facilities maintenance, procurement, inventory control, and retail operations; evaluate for quality, accuracy, practical applicability, and alignment with operational realities.

Principal Consultant and Founder at Crafted Spark Consulting

January 1, 2025 - Present

Strategic advisor to multi-unit operators and franchise systems focused on unit economics, margin optimization, delivery platform modeling, procurement strategy, and operational scalability. Build and stress-test financial models for startups and multi-unit operators; advise on delivery commission impact, pricing strategy, and cost structure optimization; support procurement negotiations and vendor evaluation to improve contribution margin.

Executive Director of Dining & Hospitality Services at Kennesaw State University

January 1, 2010 - November 1, 2024

Directed a $32M self-operated dining program across 21 multi-concept locations with full P&L responsibility; led 40+ direct reports and 350+ staff; negotiated franchise agreements and Master License Agreements; oversaw proprietary dining concepts, commissary kitchens producing 70,000+ meals/week, full-service catering operations, and third-party delivery operations (Grubhub); led M&A-style transitions and performance improvements across the enterprise.

Senior Account Executive at Hope - Beckham PR & Event Management

January 1, 2006 - December 1, 2008

Managed marketing and promotional campaigns for hospitality and food/beverage clients including Coca-Cola, Red Bull, Caribou Coffee, and PGA Tour Championship.

SFT Data Specialist at Handshake AI

September 1, 2025 - Present

Create instruction-response pairs for supervised fine-tuning (SFT); design rubrics for model output evaluation (accuracy, completeness, realism); write adversarial prompts to identify model failure cases; author complex operations scenarios with personas and context; provide domain expertise for F&B/operations training including facilities maintenance, procurement, inventory control, and retail operations; evaluate outputs for quality, accuracy, practicality, and alignment with operational realities.

Senior Account Executive at Hope-Beckham PR & Event Management

January 1, 2006 - December 1, 2008

Managed marketing and promotional campaigns for hospitality and food/beverage clients including Coca-Cola, Red Bull, Caribou Coffee, and PGA Tour Championship.