I am a highly organized Virtual Assistant with over 6 years of experience providing quality administrative support to clients. I focus on maintaining and developing administrative and procedural processes to improve accuracy and efficiency. I am a focused and communicative individual with superb data entry, time management, and customer service skills, offering experience in wholesale/B2B outreach, CRM tools, email marketing, Canva, Mailchimp, and multi-channel communications.

Jessa Apple G

I am a highly organized Virtual Assistant with over 6 years of experience providing quality administrative support to clients. I focus on maintaining and developing administrative and procedural processes to improve accuracy and efficiency. I am a focused and communicative individual with superb data entry, time management, and customer service skills, offering experience in wholesale/B2B outreach, CRM tools, email marketing, Canva, Mailchimp, and multi-channel communications.

Available to hire

I am a highly organized Virtual Assistant with over 6 years of experience providing quality administrative support to clients. I focus on maintaining and developing administrative and procedural processes to improve accuracy and efficiency.
I am a focused and communicative individual with superb data entry, time management, and customer service skills, offering experience in wholesale/B2B outreach, CRM tools, email marketing, Canva, Mailchimp, and multi-channel communications.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Advanced

Work Experience

Executive Virtual Assistant / Sales Admin Support at UBEC PRO
July 23, 2023 - February 26, 2026
Provided executive virtual assistance and sales administrative support; managed communications, scheduling, data entry, and back-office processes.
Executive Virtual Assistant at FABU WOOD CABINETRY
July 23, 2023 - February 26, 2026
Organized and supported executive operations, maintained administrative workflows, managed emails and calendar, and improved data handling and procedural efficiency.
Team Manager at ALORICA
July 20, 2020 - July 23, 2023
Led a customer support team, monitored performance metrics, coached staff, and ensured service quality in a fast-paced call center environment.
Call Chat Email Reply Forward at BPO
February 17, 2017 - May 18, 2018
Handled multi-channel customer interactions including calls, chat, and email; resolved queries and ensured timely responses.
Technical Support Representative at Concentrix
April 16, 2016 - April 18, 2018
Provided technical support and troubleshooting for clients; documented issues and escalated when necessary.

Education

Bachelor of Science in Agriculture Major in Business Administration at Silliman University, Dumaguete
March 14, 2014 - February 2, 2026
High School at Saint Paul University, Dumaguete
March 10, 2010 - February 2, 2026
Elementary at ABC Learning Center
March 4, 2004 - February 2, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Wholesale & Distribution, Media & Entertainment