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Hi, I'm Jessica, an expert writer and editor with extensive experience in marketing and customer service. I specialize in drafting, proofreading, and editing content across various industries, and enjoy helping businesses communicate effectively through web content, social media, and newsletters. Alongside my writing skills, I have hands-on experience in administrative support and team management. I thrive in dynamic environments where I can contribute creatively and organizationally, ensuring both quality content and smooth operational processes.…Hi, I'm Jessica, an expert writer and editor with extensive experience in marketing and customer service. I specialize in drafting, proofreading, and editing content across various industries, and enjoy helping businesses communicate effectively through web content, social media, and newsletters. Alongside my writing skills, I have hands-on experience in administrative support and team management. I thrive in dynamic environments where I can contribute creatively and organizationally, ensuring both quality content and smooth operational processes.

Jessica Pilla

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Hi, I'm Jessica, an expert writer and editor with extensive experience in marketing and customer service. I specialize in drafting, proofreading, and editing content across various industries, and enjoy helping businesses communicate effectively through web content, social media, and newsletters. Alongside my writing skills, I have hands-on experience in administrative support and team management. I thrive in dynamic environments where I can contribute creatively and organizationally, ensuring both quality content and smooth operational processes.…Hi, I'm Jessica, an expert writer and editor with extensive experience in marketing and customer service. I specialize in drafting, proofreading, and editing content across various industries, and enjoy helping businesses communicate effectively through web content, social media, and newsletters. Alongside my writing skills, I have hands-on experience in administrative support and team management. I thrive in dynamic environments where I can contribute creatively and organizationally, ensuring both quality content and smooth operational processes.

Available to hire

Hi, I’m Jessica, an expert writer and editor with extensive experience in marketing and customer service. I specialize in drafting, proofreading, and editing content across various industries, and enjoy helping businesses communicate effectively through web content, social media, and newsletters.

Alongside my writing skills, I have hands-on experience in administrative support and team management. I thrive in dynamic environments where I can contribute creatively and organizationally, ensuring both quality content and smooth operational processes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Writer and Editor at J.M.P. WRITING SERVICES

June 1, 2014 - Present

Drafted, proofread, and edited web content, ebooks, and scripts for various companies across multiple industries. Served as a single product reviewer for Runnerclick Inc., earning the website nearly 1,000 clicks per month for each review. Drafted web pages and press releases for 911 Restoration’s new locations in the US and Canada. Re-branded clothing company AYSHA NY via original social media posts, WordPress blogs, and marketing emails. Garnered new business in Rent-A-Christmas’s commercial decorating with holiday-centric travel and entertainment blog posts.

Administrative Assistant at HUDSON MOVING AND STORAGE

November 30, 2024 - July 18, 2025

Served as the welcoming face and voice for all visitors, clients, and vendors. Created monthly storage invoices via QuickBooks and typed necessary paperwork for moving jobs. Oversaw all deliveries from standard mail to expensive furniture and decor for high-end designer clients. Kept track of all incoming and outgoing storage lots with Excel spreadsheets.

Marketing and Sales Assistant at FUNFUZION AT NEW ROC CITY

March 31, 2020 - July 18, 2025

Created new images and social media marketing campaigns for game releases, events, and yearly specials. Increased social media following and event attendance by 20 percent. Expanded marketing efforts to local colleges, high schools, and military service centers. Maintained positive relationships with collaborators including ZenReach and Westchester Parent Magazine.

Receptionist/Office Manager at BEVMAX OFFICE CENTERS

July 31, 2018 - July 18, 2025

Maintained high quality service by keeping office space clean and fully stocked, quickly addressing client concerns. Oversaw moves, repairs, and major projects while maintaining positive vendor relationships. Welcomed all guests and pre-scheduled meetings. Managed creation, editing, and renewal of client license agreements. Coordinated with multiple departments to ensure client satisfaction.

Writer and Editor at J.M.P. Writing Services

June 1, 2014 - Present

Draft, proofread, and edit web content, ebooks, and scripts for various companies across multiple industries. Serve as a single product reviewer for Runnerclick Inc., generating nearly 1,000 clicks per month per review. Draft web pages and press releases for 911 Restoration's new U.S. and Canadian locations. Re-brand clothing company AYSHA NY with original social media posts, WordPress blogs, and marketing emails. Garner new business in Rent-A-Christmas's commercial decorating through holiday travel and entertainment blog posts.

Administrative Assistant at Hudson Moving and Storage

November 30, 2024 - July 18, 2025

Welcomed visitors, clients, and vendors as the first point of contact. Created monthly storage invoices using QuickBooks and managed paperwork for moving jobs. Oversaw deliveries from standard mail to expensive furniture and decor for high-end designer clients. Tracked all incoming and outgoing storage lots using Excel spreadsheets.

Marketing and Sales Assistant at Funfuzion at New Roc City

March 31, 2020 - July 18, 2025

Created new images and social media marketing campaigns for game releases, events, and yearly specials. Increased social media following and event attendance by 20%. Expanded marketing efforts to local colleges, high schools, and military service centers. Maintained productive relations with collaborators at ZenReach and Westchester Parent Magazine.

Receptionist/Office Manager at Bevmax Office Centers

July 31, 2018 - July 18, 2025

Maintained office service quality by ensuring cleanliness and stock levels. Addressed client concerns promptly. Oversaw moves, repairs, and major projects while fostering positive vendor relationships. Managed guest welcomes and meeting scheduling. Created, edited, and renewed client license agreements. Coordinated with multiple departments to ensure client satisfaction.