Creative and detail-oriented designer with expertise in user experience, graphic design, motion graphics and illustration. Proficient in diverse design tools and software. Adept at using visual elements to craft engaging and accessible digital experiences that align with business objectives. Passionate about creating thought provoking designs that enhance communication and inspire audiences. Strong organizational skills, problem-solving abilities, and excellent communication for effective collaboration with teams, stakeholders, and clients.

Joan Ayienga

Creative and detail-oriented designer with expertise in user experience, graphic design, motion graphics and illustration. Proficient in diverse design tools and software. Adept at using visual elements to craft engaging and accessible digital experiences that align with business objectives. Passionate about creating thought provoking designs that enhance communication and inspire audiences. Strong organizational skills, problem-solving abilities, and excellent communication for effective collaboration with teams, stakeholders, and clients.

Available to hire

Creative and detail-oriented designer with expertise in user experience, graphic design, motion graphics and illustration. Proficient in diverse design tools and software. Adept at using visual elements to craft engaging and accessible digital experiences that align with business objectives. Passionate about creating thought provoking designs that enhance communication and inspire audiences. Strong organizational skills, problem-solving abilities, and excellent communication for effective collaboration with teams, stakeholders, and clients.

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Language

English
Fluent

Work Experience

Admissions and Customer Service Volunteer at Ottawa Bluesfest
July 1, 2025 - Present
Checked tickets, scanned passes and verified proper accreditation efficiently during high-traffic entry and exit times. Responded to attendee questions and provided festival information, demonstrating strong communication and interpersonal skills. Served as the first point of contact for hundreds of patrons, ensuring a positive and welcoming experience at the festival gates. Worked collaboratively in a fast-paced, team-driven environment while multitasking and upholding customer service standards and accessibility guidelines.
Scriptwriter and Storyboard Artist at Algonquin College – School of Media and Design
April 1, 2025 - September 16, 2025
Developed engaging scripts and visual narratives to enhance storytelling impact for multimedia projects. Created detailed storyboards that guided production teams in translating concepts into compelling visual sequences. Collaborated with team members and project stakeholders to align story elements with the creative vision, presenting concepts and incorporating feedback to improve project outcomes.
Operations Officer at VFS Global
August 1, 2024 - September 16, 2025
Supported daily operations by delivering timely communications and updates to applicants and internal teams. Provided customer support by addressing inquiries, answering phone calls, responding to emails and liaising with management to resolve complaints. Managed visa application processes and document handling, including courier tracking and sensitive personal data while adhering to strict data protection regulations. Proposed and implemented a new delivery service model, leading to increased sales and improved customer satisfaction.
Media Marshal at FIA World Rally Championship, Safari Rally Kenya
June 1, 2023 - September 16, 2025
Managed logistics for press conferences and media coverage, coordinating scheduling and venue needs for an international motorsport event. Coordinated media operations, assisting photographers, journalists and broadcasters by providing key messaging to support media coverage. Facilitated interviews by coordinating interactions between media personnel and key event participants. Supported local and international media personnel by addressing inquiries, resolving issues efficiently and ensuring a professional and seamless experience.
Administrative Assistant at Independent Electoral and Boundaries Commission
December 1, 2022 - September 16, 2025
Assisted in the distribution, receipt and verification of election materials ensuring an efficient and accurate election process. Ensured the integrity and security of sensitive election-related data in compliance with national electoral regulations. Coordinated logistics for meetings, training sessions and election-related events contributing to seamless execution across multiple locations. Provided administrative support, including data entry, document management, systematic filing and visitor assistance to support efficient workflow.
Media Marshal at FIA World Rally Championship, Safari Rally Kenya
June 1, 2022 - September 16, 2025
Managed logistics for press conferences and media coverage, coordinating scheduling and venue needs for an international motorsport event. Coordinated media operations, assisting photographers, journalists and broadcasters by providing key messaging to support media coverage. Facilitated interviews by coordinating interactions between media personnel and key event participants. Supported local and international media personnel by addressing inquiries, resolving issues efficiently and ensuring a professional and seamless experience.
Graphic Designer at Design Forty Limited
September 1, 2021 - September 16, 2025
Designed and produced print and digital assets, including marketing materials and social media graphics. Collaborated with cross-functional teams to create engaging visual strategies that enhanced brand identity and customer engagement. Led end-to-end design projects, from concept through execution, ensuring consistency with brand guidelines and client objectives. Translated client requirements into high-fidelity designs and prototypes ensuring alignment with brand identity and user expectations.
Freelance Graphic Designer and Illustrator at Self-employed / Freelance
September 1, 2021 - Present
Designed visual assets, branding and marketing materials for diverse clients to strengthen their digital presence. Created infographics and data visualizations to simplify complex information for varied audiences. Provided quick turnaround sketches and revisions based on client feedback to streamline iteration. Developed user-centered designs and prototypes to enhance usability and improve client websites.
Design Intern at Design Forty Limited
September 1, 2018 - September 16, 2025
Assisted in concept creation, branding and creation of high-quality visual elements that contributed to impactful brand identities. Collaborated with senior designers to refine concepts and improve product usability. Conducted market research and competitor research to inform design decisions and create user-centered digital and print experiences. Supported the production and delivery of design projects by preparing assets, organizing files and ensuring timely completion of deadlines.

Education

Graduate Certificate in Interactive Media Management at Algonquin College
January 11, 2030 - April 1, 2025
Bachelor of Arts in Design (Second Class Honors, Upper Division) at University of Nairobi
January 11, 2030 - September 1, 2021
Electronic Publishing at Academy of Graphic Technologies
January 11, 2030 - April 1, 2017

Qualifications

Electronic Publishing
January 11, 2030 - April 1, 2017

Industry Experience

Media & Entertainment, Software & Internet, Education, Professional Services, Travel & Hospitality, Other