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I'm a creative office professional with 25+ years’ experience focusing in sales support, report generation, data analysis, and customer service. I excel at turning complex data into clear insights and supporting cross-functional teams to meet goals. I'm also passionate about theater and storytelling, with experience as an actor, writer, and stage technician. I bring creativity, adaptability, and a collaborative spirit to every project, whether in the office or on stage.…I'm a creative office professional with 25+ years’ experience focusing in sales support, report generation, data analysis, and customer service. I excel at turning complex data into clear insights and supporting cross-functional teams to meet goals. I'm also passionate about theater and storytelling, with experience as an actor, writer, and stage technician. I bring creativity, adaptability, and a collaborative spirit to every project, whether in the office or on stage.

Leonard Joseph Dunham

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I'm a creative office professional with 25+ years’ experience focusing in sales support, report generation, data analysis, and customer service. I excel at turning complex data into clear insights and supporting cross-functional teams to meet goals. I'm also passionate about theater and storytelling, with experience as an actor, writer, and stage technician. I bring creativity, adaptability, and a collaborative spirit to every project, whether in the office or on stage.…I'm a creative office professional with 25+ years’ experience focusing in sales support, report generation, data analysis, and customer service. I excel at turning complex data into clear insights and supporting cross-functional teams to meet goals. I'm also passionate about theater and storytelling, with experience as an actor, writer, and stage technician. I bring creativity, adaptability, and a collaborative spirit to every project, whether in the office or on stage.

Available to hire

I’m a creative office professional with 25+ years’ experience focusing in sales support, report generation, data analysis, and customer service. I excel at turning complex data into clear insights and supporting cross-functional teams to meet goals.

I’m also passionate about theater and storytelling, with experience as an actor, writer, and stage technician. I bring creativity, adaptability, and a collaborative spirit to every project, whether in the office or on stage.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

General Affairs Analyst at Glovis America

May 1, 2025 - May 1, 2025

Responsible for invoice management and purchasing support. Verified invoice details for accuracy against purchase orders and contracts; gathered invoices related to completed purchase requests; reviewed vendor details, pricing, and payment terms; submitted for approvals and coordinated with accounts payable to ensure timely payments. Addressed discrepancies and maintained organized records for AP review and audits. Provided regular status updates to key stakeholders and supported port office teams to anticipate supply needs and shortages.

Billing Analyst at Trusaic

February 1, 2022 - February 1, 2022

Generated invoicing for all Standard Billing and analyzed customer contracts for billing amounts.

Billing Analyst at Glovis America

July 1, 2021 - July 1, 2021

Received and audited vendor-submitted manual invoices to ensure billing accuracy and generate A/R invoicing with supporting documentation. Distinguished between Pass-Thru and Non-Pass-Thru items and processed accordingly to pay vendors and/or recoup cost or cost plus margin. Generated invoicing for all Standard Billing and backup documentation weekly. Prepared reports, spreadsheets, and documents to support Operations Admin goals. Communicated and cooperated with internal departments, customers, and external personnel.

Data Analyst – Contract Employee at Solid Landings Behavioral Health

February 1, 2016 - February 1, 2016

Researched and analyzed data for Human Resources. Worked in Mac/Google environments to support HR initiatives.

Customer Service Representative at Big 5 Sporting Goods

May 1, 2015 - May 1, 2015

First point of contact in customer service. Answered phones, routed calls to Sales and Management, facilitated customer returns, verified cash handling, issued licenses, collected emails, and restocked the clothing department.

Actor/Writer/Director/Set Construction at Hunger Artists Theatre Company

March 1, 2009 - March 1, 2009

Company Member; performed 20+ productions; served on Development Committee; contributed to writing, directing, and set construction efforts.

Sales Support/ Database Administrator at First NLC Financial Services

March 1, 2007 - March 1, 2007

Created and maintained the Broker List for 150+ active Account Executives. Distributed daily updates of Broker Lists. Generated reports using Access and Excel.

Operations Analyst I at Ameriquest Mortgage Company

February 1, 2004 - February 1, 2004

Worked with Senior Operations Analysts and other managers to create, maintain and monitor various operational reports. Also created new reports on an as-needed basis.

Theater Technical Specialist – Contract Worker at Santa Monica College

January 1, 2012 - January 1, 2012

Supported theater technical operations with electrical and rigging for indoor stage productions and outdoor events; data processing for Event Management System.