Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Motived and reliable professional with strong communication skills and a proactive attitude. Experienced in working in fast-paced environments, with a focus on responsability, teamwork, and continuous learning. I adapt quickly to new challenges and take pride in delivering quality work while maintaining a positive and respectful approach.…

Joel Báez

Writer, Content Creator, Content Strategist, +7





Motived and reliable professional with strong communication skills and a proactive attitude. Experienced in working in fast-paced environments, with a focus on responsability, teamwork, and continuous learning. I adapt quickly to new challenges and take pride in delivering quality work while maintaining a positive and respectful approach.…

Available to hire

Motived and reliable professional with strong communication skills and a proactive attitude. Experienced in working in fast-paced environments, with a focus on responsability, teamwork, and continuous learning. I adapt quickly to new challenges and take pride in delivering quality work while maintaining a positive and respectful approach.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Portuguese

Beginner

Spanish; Castilian

Fluent

Work Experience

Administrative Assistant / Customer Inquiries (Customs Bonded Warehouse) at CTS - Cooperativa de Depósito Fiscal de Aduana (Customs Bonded Warehouse)

January 1, 2024 - January 1, 2025

Assisted in customer and client inquiries related to international shipments; handled documentation and follow-up in a structured operational environment; supported issue resolution following internal procedures and service standards; provided support in administrative processes and external requests; coordinated follow-ups within internal teams and external stakeholders.

Customer Service Assistant at Sitio Superas, Women's Clothing Store

January 1, 2024 - January 1, 2025

Delivered direct customer assistance and handled inquiries in a fast-paced environment. Resolved issues and ensured customer satisfaction. Managed basic administrative and operational tasks.

Customer Service Assistant at Sitiosuperas, Women's Clothing Store

January 1, 2024 - December 31, 2025

Delivered direct customer assistance and handled inquiries in a fast-paced environment. Resolved issues and ensured customer satisfaction. Managed basic administrative and operational tasks.

Administrative Assistant at Sitiosuperas, Women's Clothing Store

January 1, 2024 - December 31, 2025

Assisted in managing documentation and client inquiries. Coordinated follow-ups with internal teams and external stakeholders. Supported issue resolution following internal procedures and service standards. Provided support in administrative processes and external requests. Assisted in managing documentation and service-related inquiries. Coordinated follow-ups with internal teams and external stakeholders.

Administrative Assistant (Customer Support) at Cooperativa CTS - Depósito Fiscal de Aduana / Customs Bonded Warehouse

January 1, 2024 - January 1, 2025

Provided direct customer assistance for international shipments, handled inquiries, and managed documentation in a structured, fast-paced environment. Supported issue resolution following internal procedures and service standards. Coordinated follow-ups with internal teams and external stakeholders.