Available to hire
Hi, I’m Joel Quartuccio! I’ve spent many years honing my skills both as a sales manager and QA lead at Gladly Coffee, where I handle everything from customer service to employee training and promotional media creation. Alongside my work in coffee, I’m also deeply passionate about music, having been the frontman and vocalist for the band Being As An Ocean since 2012. Music is a big part of my life, from songwriting to performing live shows across the globe.
When I’m not on stage or managing sales, I enjoy applying my creative skills through photography and video production. I love connecting with people through music and creating great experiences, whether in a coffee shop or a concert venue. I’m always eager to learn and grow, both professionally and creatively.
Experience Level
Language
English
Fluent
Work Experience
Sales Manager/QA Lead/Barista at GLADLY Coffee
June 1, 2020 - PresentFirst point of contact for in-store and bulk sales orders. Extensive knowledge of store operations, beverage and food production. Creates comprehensive food and beverage guides for training and maintaining standards. Collaborates with ownership and leadership to explore new sales opportunities. Responsible for capturing, designing, and editing all promotional media. Provides excellent customer service, manages FOH floor, keeps employee morale high, ensures adherence to recipes and health standards, trains new and existing baristas, acts as liaison between employees and management, handles cash and closing duties, and crafts artisan coffee and beverages. Also responsible for store cleanliness and organization.
Band Member, Front Man, Vocalist, Songwriter at BEING AS AN OCEAN
December 31, 2011 - PresentWritten, recorded, and performed 60+ songs across 6 albums. Collaborated closely with band members and teams to execute shared goals. Awarded Best Underground Artist at Alt Press Music Awards 2015. Extensive studio experience working with acclaimed producers. Achieved Billboard Heatseekers and Alternative Chart placements. Performed 1000+ shows worldwide to large audiences. Conceived and acted in music video concepts, accumulating over a million views. Conducted interviews with various media outlets. Managed musical and stage equipment logistics, collaborated with venue staff across 30+ countries, logged tens of thousands of safe driving miles in a loaded van and trailer. Sold over 10,000 merchandise items and built strong fan connections.
Laborer at Primo Business Group Inc
September 30, 2020 - July 9, 2025Performed full renovations of mobile homes including demolition, framing, flooring, drywall, insulation, window and molding installation, and painting. Managed pickup, transportation, and unloading of building materials within time and contractual constraints. Landscaped properties, built retaining walls, graded soil for gardens and concrete, and installed irrigation trenches.
Retail Team Member at Hot Topic
March 31, 2014 - July 9, 2025Retail sales responsibilities including customer service.
Barista at Starbucks
May 30, 2013 - July 8, 2025Made coffee and tea beverages, provided customer service, and maintained store cleanliness.
Sales Manager/QA Lead/Barista at GLADLY Coffee
June 1, 2020 - PresentFirst point of contact for in-store and bulk sales orders; extensive knowledge of store operations, beverage and food production. Builds comprehensive food and beverage guides for training and standards upkeep. Collaborates with owners and leadership to explore new sales avenues. Designs and edits all promotional media. Provides outstanding customer service, manages FOH floor during shifts, maintains store cleanliness and organization. Ensures employees adhere to recipe and health standards, trains new hires and continues employee development. Acts as liaison between employees and management; manages cash handling and closing duties. Prepares artisan coffee, tea, and blended beverages; performs dish and appliance washing.
Band Member, Front Man, Vocalist, Songwriter at BEING AS AN OCEAN
January 1, 2012 - PresentWritten, recorded, and performed over 50 songs across 5 full-length records. Collaborated closely with band members and team to actualize shared goals. Awarded Best Underground Artist at Alt Press Music Awards 2015. Experienced with studio recording alongside acclaimed producers, charting on BILLBOARD Heatseekers and Alternative charts. Performed 1000+ domestic and international shows to over 100,000 attendees. Conceived original album and music video concepts, acted in videos with over a million combined views. Participated in numerous media interviews. Managed prompt load in/out of equipment and collaborated with venue staff internationally. Sold over 10,000 pieces of merchandise and engaged personally with fans.
Laborer at Primo Business Group Inc
September 30, 2020 - July 9, 2025Performed complete renovation of mobile homes including demolition, framing, flooring, drywalling, insulation, window and molding installation, painting. Managed transportation and unloading of building materials according to contractual obligations. Landscaped properties by building retaining walls, grading soil, digging trenches for planting and irrigation.
Retail Team Member at Hot Topic
March 31, 2014 - July 9, 2025Customer-facing retail duties, assisting customers in store, likely including sales and stock management.
Barista at Starbucks
May 31, 2013 - July 9, 2025Prepared coffee and other beverages, provided customer service, and maintained store operations.
Education
High School Diploma at Steele Canyon High School
August 8, 2005 - December 31, 2009High School Diploma at Steele Canyon High School
January 1, 2009 - December 31, 2009Qualifications
Food Handler Certification
January 11, 2030 - July 9, 2025Industry Experience
Media & Entertainment, Retail, Travel & Hospitality, Real Estate & Construction, Wholesale & Distribution
Experience Level
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