Available to hire
I’m a hardworking and positive professional, eager to learn and take on training. I have strong experience in customer service and a solid foundation in graphic design, developed through education and freelance work. I thrive in fast-paced environments and enjoy collaborating with others to deliver high-quality results.
With a background spanning hospitality, retail, and professional services, I bring great communication, problem-solving, and time-management skills to every role. I am motivated to grow my design and creative capabilities while continuing to excel in customer-facing positions.
Experience Level
Language
English
Fluent
Work Experience
Customer Service Advisor at Your Housing Group
November 1, 2025 - January 1, 2026Book repair jobs for issues within a customer's household including blockages, leaks, damp and mould, electrical faults and no heating and hot water.
Customer Service at CC33 Sheffield
May 19, 2025 - June 1, 2025Email patients about medications, answer enquiries, verify weight photos and BMI information, send information to clinical team.
Sales Advisor (Telecoms) at ClearTech Communications
April 1, 2025 - June 1, 2025Call businesses to offer telecommunication systems and book appointments for management to discuss options to switch from VoIP to SIP.
Customer Service at Capita Rotherham
February 1, 2023 - October 1, 2024Answer customer enquiries; report Fresh/Waste water issues; arrange engineer/inspector visits to customer properties.
Front of House Staff at Carluccio's Sheffield
May 1, 2021 - February 1, 2023Taking food/drink orders; serving customers and taking payments; clean restaurant at end of shift.
Appointment Setter at VOICE Sheffield
June 1, 2019 - October 1, 2020Outbound calling customers and offering free smart meter installations; receive inbound calls from customers interested in a smart meter.
Freelance Graphic Designer at Kineo at Sheffield
January 1, 2019 - May 1, 2019Help create still images for client’s companies.
Food & Beverage Assistant at Sheffield
January 1, 2017 - January 1, 2018Serve food and beverages to customers; serve drinks behind the bar.
Waiter at Cavells Sheffield (Work Placement)
January 1, 2016 - January 1, 2017Serve breakfast, lunch, dinner and hot/cold drinks & alcohol.
Waiter/Bar Staff at Napoleon's Casino & Restaurant Sheffield
January 1, 2016 - January 1, 2017Serve customers food and beverages; serve supper at midnight for casino patrons.
Shop Floor Assistant at B&M Bargains Sheffield
January 1, 2014 - January 1, 2015Help tidy shelves; clean the shop floor; answer customer queries; serve customers on the till.
Cleaner at RGS Cleaning Ltd Sheffield
January 1, 2013 - January 1, 2013Cleaning tables; hoovering the floors; cleaning the toilets.
Education
BTEC Level 3 Graphic Design at Norton College
January 1, 2013 - January 1, 2014BTEC Level 2 Art & Design at Norton College
January 1, 2012 - January 1, 2013Functional Skills English Level 1 at Norton College
January 1, 2012 - January 1, 2013Functional Skills Mathematics at Norton College
January 1, 2012 - January 1, 2013FdA Graphic Design at Hillsborough College
January 1, 2016 - January 1, 2017Qualifications
Industry Experience
Education, Retail, Professional Services, Telecommunications, Travel & Hospitality
Experience Level
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