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Hi, I’m John Watson Jr.—a graphic designer who loves turning complex processes into clear, engaging visuals. Over the past several years at Graeter’s Ice Cream Co., I’ve combined instructional design with creative production to build training programs, visuals, and digital assets that boost staff engagement and retention. I thrive in collaborative environments with leadership to create learning paths, eLearning modules, manuals, process maps, and infographics that align with brand standards. My toolkit includes Adobe Creative Suite, Articulate Storyline, PowerPoint, and Canva, and I enjoy translating operations into intuitive visuals that shorten onboarding and improve consistency across 50+ stores.…Hi, I’m John Watson Jr.—a graphic designer who loves turning complex processes into clear, engaging visuals. Over the past several years at Graeter’s Ice Cream Co., I’ve combined instructional design with creative production to build training programs, visuals, and digital assets that boost staff engagement and retention. I thrive in collaborative environments with leadership to create learning paths, eLearning modules, manuals, process maps, and infographics that align with brand standards. My toolkit includes Adobe Creative Suite, Articulate Storyline, PowerPoint, and Canva, and I enjoy translating operations into intuitive visuals that shorten onboarding and improve consistency across 50+ stores.

John Watson

Graphic Designer, Designer, Instructional Designer, +1

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Hi, I’m John Watson Jr.—a graphic designer who loves turning complex processes into clear, engaging visuals. Over the past several years at Graeter’s Ice Cream Co., I’ve combined instructional design with creative production to build training programs, visuals, and digital assets that boost staff engagement and retention. I thrive in collaborative environments with leadership to create learning paths, eLearning modules, manuals, process maps, and infographics that align with brand standards. My toolkit includes Adobe Creative Suite, Articulate Storyline, PowerPoint, and Canva, and I enjoy translating operations into intuitive visuals that shorten onboarding and improve consistency across 50+ stores.…Hi, I’m John Watson Jr.—a graphic designer who loves turning complex processes into clear, engaging visuals. Over the past several years at Graeter’s Ice Cream Co., I’ve combined instructional design with creative production to build training programs, visuals, and digital assets that boost staff engagement and retention. I thrive in collaborative environments with leadership to create learning paths, eLearning modules, manuals, process maps, and infographics that align with brand standards. My toolkit includes Adobe Creative Suite, Articulate Storyline, PowerPoint, and Canva, and I enjoy translating operations into intuitive visuals that shorten onboarding and improve consistency across 50+ stores.

Available to hire

Hi, I’m John Watson Jr.—a graphic designer who loves turning complex processes into clear, engaging visuals. Over the past several years at Graeter’s Ice Cream Co., I’ve combined instructional design with creative production to build training programs, visuals, and digital assets that boost staff engagement and retention.

I thrive in collaborative environments with leadership to create learning paths, eLearning modules, manuals, process maps, and infographics that align with brand standards. My toolkit includes Adobe Creative Suite, Articulate Storyline, PowerPoint, and Canva, and I enjoy translating operations into intuitive visuals that shorten onboarding and improve consistency across 50+ stores.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Instructional & Graphic Designer at Graeter’s Ice Cream Co.

March 1, 2022 - Present

Design and deliver training programs for new managers and staff, including onboarding and leadership development. Develop training materials and visual guides such as manuals, presentations, and job aids. Collaborate with leadership to build learning paths and digital assets that enhance staff engagement and retention. Facilitate workshops and coaching sessions using blended learning methods. Standardize training content to ensure consistency across multiple store locations. Design visually engaging training materials, eLearning modules, and internal communications used across 50+ store locations. Design internal communication visuals, process maps, and infographics aligned with brand standards. Develop multimedia content using Adobe Creative Suite, Articulate Storyline, PowerPoint, and Canva. Translate complex operational processes into clear, intuitive visual formats reducing onboarding time and improving training consistency.

Training Store Manager at Graeter’s Ice Cream Co.

November 1, 2017 - Present

Facilitate hands-on coaching and group training sessions, adapting content for diverse learning styles. Lead by example to foster a positive, high-energy workplace culture focused on teamwork and accountability. Recruit, train, and supervise team members to deliver excellent customer experiences. Manage training rollouts, and progress tracking while mentoring new leaders and staff. Manage scheduling, inventory control, and cash handling procedures. Monitor performance metrics and provide feedback to improve individual and team results. Communicate updates and process changes clearly through staff meetings, memos, and visual materials.

Store Manager at La Bodega

January 1, 2013 - January 1, 2017

Oversaw daily operations with an emphasis on workflow efficiency, visual presentation, and quality control. Managed resources and scheduling to meet tight deadlines—skills transferable to design production timelines. Supervised a team, providing feedback and ensuring consistent standards across all work. Maintained high standards for presentation and detail, reinforcing aesthetics and consistency. Worked directly with customers to understand needs and deliver solutions quickly and accurately, similar to interpreting client briefs in design projects.