I'm Jordan Song, a versatile Product Designer and Product Manager with over 10 years of experience spanning UI/UX, digital media, and B2B operations. I currently bridge product design and operations at Wizlah Pte Ltd, overseeing end-to-end lifecycle of features for both company and clients. I specialize in translating complex business requirements into actionable design, improving user experiences, and growing digital products through strategic collaboration across teams. I enjoy building scalable systems, onboarding new partners, and driving user acquisition through engaging, data-informed design.

Jordan Song 宋志锋

I'm Jordan Song, a versatile Product Designer and Product Manager with over 10 years of experience spanning UI/UX, digital media, and B2B operations. I currently bridge product design and operations at Wizlah Pte Ltd, overseeing end-to-end lifecycle of features for both company and clients. I specialize in translating complex business requirements into actionable design, improving user experiences, and growing digital products through strategic collaboration across teams. I enjoy building scalable systems, onboarding new partners, and driving user acquisition through engaging, data-informed design.

Available to hire

I’m Jordan Song, a versatile Product Designer and Product Manager with over 10 years of experience spanning UI/UX, digital media, and B2B operations. I currently bridge product design and operations at Wizlah Pte Ltd, overseeing end-to-end lifecycle of features for both company and clients. I specialize in translating complex business requirements into actionable design, improving user experiences, and growing digital products through strategic collaboration across teams. I enjoy building scalable systems, onboarding new partners, and driving user acquisition through engaging, data-informed design.

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Work Experience

Product Manager / Product Designer at Wizlah Pte Ltd
June 1, 2020 - Present
Hybrid Product Management: acts as the primary bridge between Product Design and operations, overseeing the end-to-end lifecycle of features for the company and clients. Key achievements include implementing a robust B2B Work Order system and launching a B2B web platform. Cross-Business Operations: standardized SOPs to ensure seamless operation and collaboration between Wizlah and clients, significantly reducing manual overhead and error rates. Requirement translation: analyzed and translated complex business requirements from stakeholders into actionable design implementations, conducted workshops to surface new findings and best practices. Impact: resolved complex B2B issues by balancing user experience with technical feasibility. Strategic growth: led the digital presence strategy by conceptualising and generating high-engagement TikTok content, driving user acquisition and brand exposure (114K views within 1 year). UI/UX Strategy & Alignment: collaborated closely with UI/UX designe
UI/UX Designer at OLAM INTERNATIONAL PTE LTD
December 1, 2017 - June 30, 2020
Understanding briefs from the Business Unit, working with Business Analysts to create personas and user stories, and delivering best-practice design solutions to meet the needs of both business and users. Some illustration or design work was performed as requested by the Business Units or supervisor.
Project Executive / UI Designer / Graphic Designer at Wizer Studio Pte Ltd
February 1, 2014 - October 31, 2017
Collaborated with interns or co-workers depending on project assignments. Conceptualised flows required for app designs requested by clients, contributing to project execution and visual design deliverables.

Education

Data Analytics at BELLS Institute of Higher Learning Pte. Ltd.
May 1, 2025 - May 4, 2026
Diploma in Digital Design & Illustration (Concept Art) at 3D Sense Media School
January 1, 2013 - December 31, 2014
Diploma in Digital Media Design (Animation) at Nanyang Polytechnic
January 1, 2008 - December 31, 2011

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Education