Available to hire
Hi, I’m Joseph Darby, a proactive administrative professional with a proven track record in coordinating complex projects and keeping teams on track. I thrive in dynamic environments, translating goals into organized plans, and I’m skilled at building relationships across diverse groups to deliver successful outcomes.
On every team I join, I bring strong communication, attention to detail, and a collaborative spirit. I enjoy turning ideas into actionable steps, and I’m committed to fostering inclusive, productive environments where colleagues can excel.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Office Manager at Bloomfield College Center for Student Leadership & Engagement
October 1, 2022 - October 1, 2022Assisted with coordination processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel. Supported coordination of special projects and schedules for over 100 events. Reviewed department, club, and organization feedback and made appropriate adjustments to meet needs and address concerns. Served as a liaison for event development teams.
Tech Support Customer Care at Vivant Smart Home Security
January 1, 2023 - January 1, 2023Provided remote troubleshooting for security systems, smart home devices, cameras, and panels. Guided customers through step-by-step solutions for connectivity, hardware, and software issues. Assisted with account setup, device pairing, and mobile app configurations. Escalated advanced technical problems to higher-level support when necessary. Handled in-bound calls, chats, and emails with professionalism and empathy. Managed billing inquiries, payments, and account updates.
Shower Attendant at Delta Sky Club
February 1, 2025 - February 1, 2025Greeted and assisted guests with shower room access, towels, and amenities. Maintained cleanliness and sanitation of shower facilities between guests. Restocked toiletries and personal care items to ensure availability. Monitored supply levels and reported shortages to management. Ensured a safe and hygienic environment in compliance with health and safety standards. Provided excellent customer service by addressing guest needs and requests promptly. Coordinated with housekeeping and lounge staff to maintain facility standards. Managed shower room usage by tracking occupancy and wait times. Handled guest inquiries regarding amenities, lounge services, and facility policies; supported overall lounge/hospitality operations as needed.
Student Ambassador at Bloomfield College Admissions Department
May 1, 2020 - May 1, 2020Represented the university at campus events, orientations, and recruitment activities. Conducted guided campus tours for prospective students and families. Shared personal student experiences to promote academic programs and campus life. Assisted admissions staff with outreach, information sessions, and student panels. Provided peer-to-peer support on academics, housing, and student services. Supported marketing efforts by engaging prospective students through social media and digital platforms. Assisted in planning open houses, career fairs, and student involvement activities. Fostered a welcoming and inclusive environment for new and prospective students; served as a liaison between current students, faculty, and university staff. Demonstrated leadership, communication, and teamwork while promoting the institution’s values.
President at Live Poet Society
May 1, 2020 - May 1, 2020Organized poetry readings, writing workshops, and open-mic nights to promote creative expression on campus. Coordinated with faculty, campus organizations, and guest poets for collaborative events and special programs. Managed society meetings, created agendas, and facilitated discussions among members. Oversaw event planning, budgeting, fundraising, and resource allocation for society activities. Recruited, mentored, and retained members, fostering an inclusive and creative community. Represented the society at campus leadership meetings, student government events, and cultural initiatives. Promoted society activities through flyers, social media, and campus outreach. Encouraged member participation by developing opportunities for students to publish and showcase their work. Ensured smooth officer transitions by delegating responsibilities and providing guidance to the executive board.
Chapter Secretary at Phi Beta Sigma Fraternity, Incorporated, Lambda Chi Chapter
May 1, 2020 - May 1, 2020Developed standards and documentation for student workers, clubs, and organizations to increase efficiency with regard to setup of programs and events. Demonstrated respect, friendliness, and willingness to help where needed. Prepared various writings, reports, and documents. Resolved problems for over 20 programs and events, improving operations and providing attentive service. Identified issues, analyzed information, and provided solutions to problems. Maintained energy and enthusiasm in a fast-paced environment. Ensured consistent attendance records and readiness. Resolved conflicts and negotiated mutually beneficial agreements between parties.
Tech Support Customer Care at Vivint Smart Home Security
January 1, 2023 - January 1, 2023Provided remote troubleshooting for security systems, smart home devices, cameras, and panels. Guided customers through step-by-step solutions for connectivity, hardware, and software issues. Assisted with account setup, device pairing, and mobile app configurations. Escalated advanced technical problems to higher-level support. Answered inbound calls, chats, and emails with professionalism and empathy. Handled billing inquiries and account updates. De-escalated challenging customer situations and resolved complaints effectively.
Chapter Secretary at Phi Beta Sigma Fraternity, Incorporated. Lambda Chi Chapter
May 1, 2020 - May 1, 2020Developed standard forms and documentation for student workers, clubs, and organizations to increase efficiency with regard to setup of programs and events. Demonstrated respect, friendliness, and willingness to help. Prepared various written communications, reports, and documents. Resolved problems for multiple programs and events, improving operations and providing attentive service. Maintained energy and enthusiasm in a fast-paced environment. Maintained attendance records, consistently arriving ready to start. Resolved conflicts and negotiated mutually beneficial agreements between parties.
Admissions Department | Student Ambassador at Bloomfield College
May 1, 2020 - May 1, 2020Represented the university at campus events, orientations, and recruitment activities. Conducted guided campus tours for prospective students, families, and visitors. Shared personal student experiences to promote academic programs, campus life, and student resources. Assisted admissions staff with outreach, information sessions, and student panels. Provided peer-to-peer support by answering questions about academics, housing, and student services. Supported marketing efforts by engaging with prospective students through social media and digital platforms. Assisted in planning and executing open houses, career fairs, and student involvement events. Fostered a welcoming and inclusive environment for new and prospective students. Served as a liaison between current students, faculty, and university staff. Demonstrated leadership, communication, and teamwork while promoting the institution’s values.
Education
Bachelor of Arts in 2D Animation at Bloomfield College
August 1, 2015 - May 1, 2020Bachelor of Arts in 2D Animation at Bloomfield College
August 1, 2015 - May 1, 2020Qualifications
Education Opportunity Fund Program GPA Recognition Award
January 1, 2018 - November 24, 2025Education Opportunity Fund Program Spirit Award
January 1, 2018 - November 24, 2025Certificate of Completion, The Company Acting Award 2020
January 1, 2020 - November 24, 2025Education Opportunity Fund Program GPA Recognition Award
January 11, 2030 - November 24, 2025Education Opportunity Fund Program Spirit Award
January 11, 2030 - November 24, 2025Certificate of Completion, The Company Acting Award 2020
January 11, 2030 - November 24, 2025Industry Experience
Education, Media & Entertainment, Non-Profit Organization, Professional Services, Retail
A Wattpad story about the adventure and experience of various characters caught between what was and what must be.
Their lives are tangled in ancient prophecies, fractured histories, and the silent legacy of gods who no longer speak.
To the world, they are the next chapter in a myth still being written.
But to themselves, they are just trying to survive-
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