Part Time Sales Advisor at H&M

Provided exceptional customer service, resolved inquiries and complaints promptly to ensure customer satisfaction. Collaborated with team to create visually appealing merchandise displays, assisted in inventory management, and communicated promotions at the point of sale. Maintained a clean shopping environment, demonstrated cross-functional collaboration, and managed multiple tasks during busy periods.

Licensed Life Insurance Agent at Family First Life

Collaborated with underwriters to negotiate competitive rates and ensure adequate coverage. Conducted policy reviews to identify gaps and upsell additional products. Used CRM to manage leads and follow up on opportunities; collected carrier data to stay informed on offerings and policy updates; educated clients on term and whole life options.

Restaurant Team Member at Panera Bread

Delivered excellent customer service, managed high-volume shifts, and prepared items per recipes to ensure consistency. Handled cash, balanced the drawer, maintained sanitation, trained new team members, and contributed to smooth front- and back-of-house operations.

National Intern at REACH

Designed and produced high-quality visual assets and copy for LinkedIn and Instagram. Managed scheduled posts, analyzed engagement metrics, and collaborated with leadership to develop growth campaigns. Supported influencer outreach, helped coordinate events, and contributed to content calendars and trend-driven content.

Office Support Associate at UIUC - Department of Economics

Managed confidential information, reviewed expense reports and invoices, coordinated conference/meeting logistics, and streamlined office operations. Enhanced interdepartmental communication, supported projects to deadlines, and monitored inventory to reduce costs.

Media Student Ambassador at UIUC - College of Media

Represented the College of Media at campus events, assisted in planning high-priority events, provided information about resources to prospective students, and developed/revitalized marketing materials to aid recruitment.

Volunteer at Illinois Promise

Collaborated with groups to create measurable impacts for program recipients, provided leadership and guidance to student groups, helped organize events, and engaged in community outreach to promote program success.

Helped develop outreach strategies and marketing tools, coordinated events with the outreach team and volunteers, represented the organization at community events, and advocated for social programs to raise awareness and funding.

Chief Innovation Officer at AAF (American Advertising Federation)

Represented the organization at industry conferences, analyzed organizational trends, and initiated strategies to foster innovation. Built a culture of collaboration and presented data-driven conclusions to executives; maintained strong relationships with agencies and members.

I-Guide at UIUC

Directed drivers to designated parking spaces during college move-in. Documented customer service experiences and contributed to a welcoming campus environment.

Photo/Video Team Member at Urbanite

Planned and prepared for on-location shoots, contributed creative ideas to client needs, and photographed high-quality images for print and digital projects.

Assisted in planning shoots, set up camera and lighting equipment, supported ad production discussions, and contributed to improving organizational awareness.