I am a professional in social media, digital marketing, communication, and team management within international environments. I have worked on global projects such as Meta (Facebook & Instagram) and Supercell in the trust and safety field. With additional training in marketing, e-commerce, and fashion, I am now looking to shift my career toward fashion marketing — a field that merges creativity, strategy, and digital transformation.

Juan Manuel García Bermejo

I am a professional in social media, digital marketing, communication, and team management within international environments. I have worked on global projects such as Meta (Facebook & Instagram) and Supercell in the trust and safety field. With additional training in marketing, e-commerce, and fashion, I am now looking to shift my career toward fashion marketing — a field that merges creativity, strategy, and digital transformation.

Available to hire

I am a professional in social media, digital marketing, communication, and team management within international environments. I have worked on global projects such as Meta (Facebook & Instagram) and Supercell in the trust and safety field.

With additional training in marketing, e-commerce, and fashion, I am now looking to shift my career toward fashion marketing — a field that merges creativity, strategy, and digital transformation.

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Language

Spanish; Castilian
Fluent
English
Fluent
Portuguese
Advanced

Work Experience

Trust & Safety Supervisor at Teleperformance Portugal (Project: Supercell)
January 1, 2022 - Present
Led and supervised a multicultural team covering the UK, Portugal, and Finland markets. Ensured KPI compliance, quality assurance, and direct collaboration with the client. Conducted onboarding, mentoring, and performance development of new team members. Daily professional use of English (C1) and Portuguese (B1) in an international setting.
Marketing Expert at Teleperformance Portugal (Project: Meta - Facebook & Instagram)
January 1, 2020 - January 1, 2022
Provided strategic and technical guidance to advertisers and brands in English and Spanish. Optimized campaigns on Facebook and Instagram, maximizing ROI and brand visibility. Resolved complex issues through data analysis and performance monitoring. Delivered results-driven communication and high-value customer service to global clients.
Trust & Safety Supervisor at Teleperformance Portugal – Supercell Project
January 1, 2022 - Present
Supervision of agents for the UK, Portugal, and Finland markets. Quality assurance, KPIs management, and direct communication with the client. Daily use of English (C1) and Portuguese (B1) in an international work environment. Onboarding and mentoring of new team members.
Marketing Expert at Meta Project (Facebook & Instagram) – Teleperformance Portugal
January 1, 2020 - December 31, 2022
Technical and strategic support to advertisers and brands in English and Spanish. Campaign optimization on Facebook and Instagram. Complex issue resolution using analytical tools. Results-driven communication and high-level customer service.

Education

Master’s Degree in Fashion Marketing (in progress) at Complutense University of Madrid
January 1, 2025 - January 6, 2026
Master’s Degree in Physical Anthropology: Human Evolution and Biodiversity at Complutense University of Madrid; Universidad Autónoma de Madrid; Universidad de Alcalá
January 1, 2015 - January 1, 2016
Bachelor’s Degree in Archaeology at Complutense University of Madrid
January 1, 2010 - January 1, 2015
Management of Fashion and Luxury Companies at Università Bocconi / Coursera
January 11, 2030 - January 6, 2026
Transforming the Fashion Business at Parsons School of Design / Coursera
January 11, 2030 - January 6, 2026
Community Manager Course at Aula CM
January 11, 2030 - January 6, 2026
Certificate in Multimedia Product Development at Comunidad de Madrid
January 11, 2030 - January 6, 2026
Master's Degree in Physical Anthropology: Human Evolution and Biodiversity at Complutense University of Madrid; Autonomous University of Madrid; Alcalá de Henares
January 1, 2015 - December 31, 2016
Bachelor's Degree in Archaeology at Complutense University of Madrid
January 1, 2010 - January 1, 2015

Qualifications

Google Digital Marketing & E-Commerce Professional Certificate
January 11, 2030 - January 6, 2026
Google Digital Marketing & E-Commerce Professional Certificate
January 11, 2030 - January 6, 2026
Management of Fashion and Luxury Companies
January 11, 2030 - January 6, 2026
Transforming the Fashion Business
January 11, 2030 - January 6, 2026
Community Manager Course
January 11, 2030 - January 6, 2026
Certificate in Multimedia Product Development
January 11, 2030 - January 6, 2026
Google Digital Marketing & E-Commerce Professional Certificate
January 11, 2030 - February 7, 2026
Transforming the Fashion Business – Parsons School of Design / Coursera
January 11, 2030 - February 7, 2026
Community Manager Course – Aula CM
January 11, 2030 - February 7, 2026
Certificate in Multimedia Product Development – Comunidad de Madrid
January 11, 2030 - February 7, 2026

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Retail, Telecommunications