Hi, I'm Juman Ballout, a motivated and reliable professional with strong communication, customer service, and organizational skills. I thrive in client support, social media management, and independent, fast-paced environments, and I excel at remote collaboration using tools like Zoom, Google Workspace, Canva, Instagram, and Zendesk. I bring a client-focused mindset and a proactive problem-solving approach to every task. In my work, I enjoy coordinating programs, creating engaging content, and helping teams grow through clear communication and data-informed decisions. I am excited to contribute to a remote team and continue developing my skills in social media, content creation, and client relationships.…

Juman Ballout

Hi, I'm Juman Ballout, a motivated and reliable professional with strong communication, customer service, and organizational skills. I thrive in client support, social media management, and independent, fast-paced environments, and I excel at remote collaboration using tools like Zoom, Google Workspace, Canva, Instagram, and Zendesk. I bring a client-focused mindset and a proactive problem-solving approach to every task. In my work, I enjoy coordinating programs, creating engaging content, and helping teams grow through clear communication and data-informed decisions. I am excited to contribute to a remote team and continue developing my skills in social media, content creation, and client relationships.…

Available to hire

Hi, I’m Juman Ballout, a motivated and reliable professional with strong communication, customer service, and organizational skills. I thrive in client support, social media management, and independent, fast-paced environments, and I excel at remote collaboration using tools like Zoom, Google Workspace, Canva, Instagram, and Zendesk. I bring a client-focused mindset and a proactive problem-solving approach to every task.

In my work, I enjoy coordinating programs, creating engaging content, and helping teams grow through clear communication and data-informed decisions. I am excited to contribute to a remote team and continue developing my skills in social media, content creation, and client relationships.

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Language

English
Fluent

Work Experience

Registered Behavior Technician (RBT) at BlueSprig Pediatrics
January 1, 2025 - Present
Provide one-on-one ABA therapy to children with autism and developmental disabilities; implement individualized treatment plans developed by a BCBA; track behavioral progress through data collection; apply positive reinforcement and behavioral strategies to improve communication, social, and daily living skills; collaborate with therapists and supervisors to ensure consistent implementation of treatment plans.
Preschool Teacher at Liverpool Nursery
January 1, 2022 - January 1, 2025
Developed and implemented weekly lesson plans aligned with the school curriculum; led educational and developmental activities supporting early literacy, math, and motor skills; assessed student progress and prepared report cards while maintaining regular communication with parents; organized physical education and dance activities for multiple age groups.
Preschool Teacher at The Little Genius Nursery
January 1, 2019 - January 1, 2022
Planned and delivered structured early childhood lessons covering foundational academic concepts; organized activities promoting cognitive, physical, and social development; monitored student progress and maintained communication with parents regarding development; ensured classroom safety while encouraging creativity and positive behavior.
Camp Counselor at Mövenpick Hotel Kids Camp
June 1, 2019 - August 31, 2019
Led recreational and educational group activities including sports, arts, and outdoor programs; assisted with scheduling, attendance tracking, and program documentation; addressed camper behavior concerns while maintaining a safe environment; communicated regularly with parents and camp leadership regarding participant progress.
Membership Sales Representative at LA Fitness
January 1, 2019 - December 31, 2019
Promoted gym memberships and explained services, pricing, and programs to prospective clients; conducted facility tours and helped clients select membership plans suited to their goals; processed enrollments and maintained accurate customer records; supported members with account inquiries and service updates.
Customer Support Agent (Tier 1)
January 1, 2018 - January 1, 2019
Provided customer support through phone and email; assisted customers with troubleshooting and product inquiries; processed refunds and returns while maintaining accurate records using Zendesk; participated in product training to maintain strong knowledge of company services.
Account Manager at Aspire Telecommunications
January 1, 2017 - January 1, 2018
Managed prospective clients through outbound calls, follow-ups, and quotations; maintained strong client relationships through professional communication; promoted products through direct marketing events and brand awareness campaigns; assisted with training and onboarding new team members.
Social Media Content Manager at Geenee
January 1, 2015 - January 1, 2017
Managed and created content across company social media platforms; increased brand awareness through targeted digital marketing campaigns; conducted market research and analyzed campaign performance to improve engagement; developed social media strategies to support business growth.

Education

Bachelor's Degree at California State University, Stanislaus
January 11, 2030 - April 30, 2026

Qualifications

Registered Behavior Technician (RBT)
January 1, 2025 - April 30, 2026

Industry Experience

Education, Media & Entertainment, Software & Internet, Professional Services