Available to hire
I am a senior QA Test Lead with 17+ years of experience delivering enterprise-scale QA, automation, and test governance across telecommunications, banking, energy, retail, government and education sectors. I have a strong track record of leading cloud migrations, data migrations, SAP integrations, ServiceNow, Salesforce, and CI/CD DevOps transformations, while building high-performing QA teams and coordinating multi-vendor onshore/offshore delivery in regulated environments.
I excel at translating complex requirements into robust test strategies, designing automation frameworks, performing UAT/SIT/Regression/Performance testing, and ensuring governance and risk management across large programs. I enjoy collaborating with solution architects, analysts and stakeholders to uplift quality, enable production readiness, and drive successful, resilient releases in fast-moving technology landscapes.
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
QA Test Lead at Infosys Australia (Telstra Client) – Melbourne
September 1, 2022 - April 1, 2024Led Quality Governance and Test Delivery across ABPE cloud onboarding initiatives. Managed Test Strategy, Plans, Schedules, scope and acceptance criteria. Coordinated with Solution Architects, BAs, Scrum Masters and technical/network teams. Managed onshore/offshore QA delivery within Agile. Participated in PI Planning and estimations. Assessed environment risks for Public/Private/Hybrid Cloud. Led end-to-end Functional, Regression, Integration and PVT testing. Migrated automation assets to ITAF framework and automated core ABPE APIs for health checks and PVT validations. Configured automation in CI/CD pipelines (Bamboo Specs). Built QA capability and mentored resources.
QA Test Lead / Test Manager at Accenture – Coles Online
June 1, 2022 - September 1, 2022Managed QA governance and end-to-end test delivery for the MDM Drop 2A Release. Developed Test Strategy, Plans and execution schedules. Conducted risk assessments across multi-vendor delivery streams. Coordinated testing across SAP/SAP S/4HANA platforms. Led progression, regression, automation and performance testing, with stakeholder governance.
QA Test Manager / QA Test Lead at Infosys (AMPSTEK) – Energy Australia
June 1, 2021 - June 1, 2022Led QA governance for Azure Cloud Migration across 50+ apps and 150+ VMs. Coordinated testing across infrastructure, security and architecture teams; managed DR testing, performance testing and migration validation. Validated SAP HR payroll integrations and enterprise processes; translated business requirements into testing outcomes; managed multi-vendor schedules.
Test Lead & QA at Inference Solutions (Now Five9)
November 1, 2019 - June 1, 2021Established QA processes and Agile delivery for cloud-based AI contact centre platform. Coordinated customer deployments globally, managed offshore QA teams, prioritised releases and supported platform enhancements.
Test Lead & QA at AccessHQ – Melbourne
June 1, 2019 - November 1, 2019Implemented QA processes in Agile, coordinated UAT schedules with business stakeholders. Executed System Testing, Regression and UAT across multiple projects including Greyhound Racing Services and CATS SaaS enhancements.
Test Lead & QA at Village Roadshow – Edge Loyalty & Promotions
June 1, 2018 - March 1, 2019Led end-to-end QA for loyalty & promotions platform. Established Agile QA framework, built custom automation using C# and Katalon Studio, and collaborated with Product Owners, Developers and BAs.
Automation Test Engineer & QA at NBN Co
October 1, 2017 - June 1, 2018Supported CI/CD and DevOps transformations, contributed to automation strategy, and performed API and middleware testing. Built ROBOT Framework automation solutions and trained developers in TDD practices.
Test Analyst & Business Analyst at Monash University – E-Solutions
April 1, 2016 - October 1, 2017Managed end-to-end testing across enterprise apps; defined Acceptance Criteria; supported AWS migration and CI/CD transformations. Developed automation with Silk Workbench and performed performance testing.
Test Analyst & QA at Resolve Software – Melbourne
August 1, 2015 - November 1, 2015Represented onsite; participated in Agile ceremonies; conducted defect analysis and root-cause investigations; collaborated with stakeholders and developed QA plans.
Senior Test Analyst & QA at Charles Schwab – San Francisco, US
January 1, 2012 - September 1, 2014Automated testing using QTP to Selenium migration; developed TestNG-based automation framework; led automation team supporting customer portals; defined automation scope.
Senior Test Analyst at JPMorgan Chase – New Jersey, US
January 1, 2010 - December 1, 2010Supported retirement and corporate action systems; developed VB automation scripts; conducted automation feasibility and framework assessments.
Test Analyst at JPMorgan Chase – New Jersey, US
February 1, 2006 - February 1, 2008Manual testing for banking initiatives; validated SAP HR payroll UIs; analyzed requirements and created test scenarios.
Education
Bachelor of Engineering Electronics & Communication Engineering at Proudadevaraya Institute of Technology
January 11, 2030 - May 14, 2026Qualifications
SAFe Agile
January 11, 2030 - May 14, 2026ISTQB
January 11, 2030 - May 14, 2026ITIL
January 11, 2030 - May 14, 2026Splunk Certified
January 11, 2030 - May 14, 2026HP QC 10.0
January 11, 2030 - May 14, 2026QTP 10.2
January 11, 2030 - May 14, 2026Silk Test Pro 6.5
January 11, 2030 - May 14, 2026LoadRunner – Non Functional Testing
January 11, 2030 - May 14, 2026Industry Experience
Telecommunications, Financial Services, Energy & Utilities, Retail, Government, Education, Professional Services, Software & Internet, Media & Entertainment
Skills
See more
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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