I’m a Senior Learning Specialist and Learning Product Manager with 5+ years designing multilingual digital learning for international audiences in regulated environments. I translate SME input into decision-ready storyboards and interactive e-learning built in Articulate Rise/Storyline, with learning objectives, structure, and assessment aligned from the start. I deliver complete, release-ready modules: multimedia integration (including narration and animated segments where appropriate), accessibility-aware production standards, and structured QA before handover. I manage stakeholder review cycles, implement feedback efficiently, and provide documentation that makes future updates and localization straightforward.

Aikaterini Kroustalli

I’m a Senior Learning Specialist and Learning Product Manager with 5+ years designing multilingual digital learning for international audiences in regulated environments. I translate SME input into decision-ready storyboards and interactive e-learning built in Articulate Rise/Storyline, with learning objectives, structure, and assessment aligned from the start. I deliver complete, release-ready modules: multimedia integration (including narration and animated segments where appropriate), accessibility-aware production standards, and structured QA before handover. I manage stakeholder review cycles, implement feedback efficiently, and provide documentation that makes future updates and localization straightforward.

Available to hire

I’m a Senior Learning Specialist and Learning Product Manager with 5+ years designing multilingual digital learning for international audiences in regulated environments. I translate SME input into decision-ready storyboards and interactive e-learning built in Articulate Rise/Storyline, with learning objectives, structure, and assessment aligned from the start.

I deliver complete, release-ready modules: multimedia integration (including narration and animated segments where appropriate), accessibility-aware production standards, and structured QA before handover. I manage stakeholder review cycles, implement feedback efficiently, and provide documentation that makes future updates and localization straightforward.

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Language

Greek, Modern
Fluent
English
Fluent
Dutch
Intermediate

Work Experience

Lead Instructional Designer | Learning Product Manager at TÜV AUSTRIA Group (Hellas)
June 1, 2024 - Present
Leading instructional design and learning product management for TÜV AUSTRIA's off-the-shelf portfolio and client-tailored courses; owning portfolio-level learning architecture (pathways, assessment strategy, localization, release governance) and coordinating localization and quality governance across releases. Defined portfolio blueprints and release governance (templates, QA, lifecycle, release criteria) and structured catalog into suites and learning routes by audience. Delivered 20+ digital courses from concept to release in the first year, embedding consistency standards and accessibility checks. Built localization operations from Greek and English baselines into 10+ languages, including linguistic QA, layout validation, and technical checks. Created 30+ bilingual (GR/EN) job aids and playbooks covering course design, assessment design, tooling usage, and QA; ran internal clinics to reduce rework and improve consistency. Designed and developed mobile-first mini-game learning expe
Instructional Designer at International Congress and Convention Association (ICCA)
February 1, 2022 - February 1, 2023
Designed and launched two global, fully online certificate programs (CICS and CIC E) for mid-career congress and events professionals, owning end-to-end learning architecture, content design, and assessment strategy. Architected multi-module learning routes with clear progression and milestones, culminating in a proctored exam. Produced 51 interactive chapters combining multimedia, micro-videos, and formative assessments, sequenced into structured learning paths to prepare candidates for high-stakes assessment. Designed exam rules with educational technology support and coordinated a remote-proctoring provider; iterated content after pilots to align difficulty, context, and learner workload.
Lecturer, Communication Science at University of Amsterdam
August 1, 2019 - August 1, 2022
Designed and facilitated tutorials and digital learning activities, structuring modules and assessments within university LMS environments. Converted parts of research-methods and communication-theory curricula into blended and online formats, combining pre-recorded materials with live sessions and digital assignments. Created H5P-based interactive exercises, quiz banks, and step-by-step LMS assignments; supervised 60+ student research projects with consistent evaluation criteria and skills-focused feedback.

Education

MSc, Corporate Communication at University of Amsterdam (UvA)
January 11, 2030 - January 1, 2019
BA, Political Science and Public Administration at National and Kapodistrian University of Athens (EKPA)
January 11, 2030 - January 1, 2012

Qualifications

University Teaching Qualification (UTQ / BKO)
April 1, 2022 - December 22, 2025
Coach in Teams – ICM Leadership & Training
December 1, 2023 - December 22, 2025
Coach in Teams – ICM Leadership & Training
February 1, 2024 - December 22, 2025

Industry Experience

Education, Professional Services, Software & Internet, Media & Entertainment, Government