Hi, I’m Kayla L. Thomas — a dynamic and empathetic professional with over 8 years of experience spanning customer service, sales, operations, and technical fieldwork. I excel at connecting with customers, leading teams, and delivering creative and technical solutions in both in-person and remote settings. I’m known for reliability, initiative, and versatility, and I thrive in fast-paced environments while blending creative direction with practical problem-solving.
I continuously learn new tools (Google Workspace, Microsoft Office, Canva, CRM systems) and adapt quickly to hybrid or in-person work, always aiming to exceed expectations and help teams shine. I’m eager to take on full-time opportunities, including remote customer service or virtual assistant roles, with flexibility to start immediately and work well with scheduling needs.
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