I am a results-driven Growth Marketer and Social Media Strategist who builds multi-thousand-member digital ecosystems, launches ecommerce initiatives, and manages decentralized remote teams. I translate complex metrics into actionable funnels, design retention workflows, and drive high-yield ROIs across multi-channel campaigns. I excel at growth hacking, auditing conversational data structures, and shaping brand voice to maximize long-term equity and conversions.

Kayla Uljanec

I am a results-driven Growth Marketer and Social Media Strategist who builds multi-thousand-member digital ecosystems, launches ecommerce initiatives, and manages decentralized remote teams. I translate complex metrics into actionable funnels, design retention workflows, and drive high-yield ROIs across multi-channel campaigns. I excel at growth hacking, auditing conversational data structures, and shaping brand voice to maximize long-term equity and conversions.

Available to hire

I am a results-driven Growth Marketer and Social Media Strategist who builds multi-thousand-member digital ecosystems, launches ecommerce initiatives, and manages decentralized remote teams. I translate complex metrics into actionable funnels, design retention workflows, and drive high-yield ROIs across multi-channel campaigns.

I excel at growth hacking, auditing conversational data structures, and shaping brand voice to maximize long-term equity and conversions.

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Language

English
Fluent

Work Experience

Digital Community Administrator & Lead Strategist at Too GLAM To Give A DAMN (Digital Community)
October 1, 2024 - February 28, 2025
Orchestrated daily digital content deployment and community retention strategies for a growing audience ecosystem (>5,040 members). Led a 7-person decentralized remote staff (4 Administrators, 3 Moderators) to ensure alignment with behavioral guidelines. Engineered automated moderation with keyword triggers and Admin Assist verification to block spam and maximize high-conversion interactions. Conducted 28-day cohort analytics to identify geographic clusters and demographic patterns, refining content resonance and calendar planning. Built data-driven retention loops and scalable engagement playbooks to sustain growth and brand equity.
Head of Brand Strategy & Sales Operations at Things Mom Made
January 1, 2020 - December 31, 2022
Designed and executed targeted promotional launch mechanics for hand-crafted product drops, establishing a documented baseline ROI of 50%+ per inventory cycle. Developed a structured ambassador program (3 brand representatives) with KPI tracking for content velocity, distribution, and impressions. Led pre-launch marketing and product seeding initiatives to drive high-intent traffic and maximize storefront sell-out rates. Built and moderated a VIP sub-community (over 1,200 organic members) to strengthen retention and advocacy.
Inbound Marketing Content Strategist (Micro-Internship) at HubSpot x Western Governors University
January 1, 2020 - Present
Designed B2B funnel frameworks and brand awareness initiatives (EHS Awareness Made Simple) leveraging HubSpot CRM parameters to position industrial compliance consulting as a niche market leader. Executed technical copywriting to translate dense regulatory content into accessible, high-authority messaging across a six-part LinkedIn structure and automated email sequences.
Customer Service Representative (Remote) at Chewy, Inc.
October 1, 2024 - February 28, 2025
Managed a high-volume workflow with 80+ daily customer communications, performing rapid data entry, live ticket routing, and cross-team CRM navigation. Maintained a 90%–100% scorecard performance across resolution speed, remote documentation accuracy, and Slack collaboration.

Education

Bachelor of Science in Marketing Strategy & Digital Communications at Western Governors University
January 11, 2030 - May 28, 2026
Associate Degree in General Studies at Milwaukee Area Technical College
January 11, 2030 - May 28, 2026
Northstar Digital Literacy Certification – Verified Expert Competency Suite at Northstar Digital Literacy
January 11, 2030 - May 1, 2026
Bachelor of Science in Marketing Strategy & Digital Communications at Western Governors University
January 11, 2030 - May 28, 2026
Associate Degree in General Studies at Milwaukee Area Technical College
January 11, 2030 - May 28, 2026

Qualifications

GA4 Professional Tracking Certification – In Progress / Advanced Track
January 11, 2030 - May 28, 2026
GA4 Professional Tracking Certification – In Progress / Advanced Track
January 11, 2030 - May 28, 2026
Northstar Digital Literacy Certification – Verified Expert Competency Suite
January 11, 2030 - May 1, 2026
Google Analytics (GA4) Professional Tracking Certification
January 11, 2030 - May 28, 2026
Northstar Digital Literacy Certification – Verified Expert Competency Suite
January 11, 2030 - May 1, 2026

Industry Experience

Media & Entertainment, Retail, Software & Internet, Professional Services, Education
    B2B Content Strategy & Multi-Channel Inbound Campaign (HubSpot x WGU)

    Engineered a comprehensive strategic content architecture and multi-channel asset deployment framework for a confidential Environmental Health & Safety (EHS) compliance and B2B consulting brand. The campaign focused on translating highly technical, regulated industry frameworks into high-clarity, conversion-focused corporate copy to eliminate decision-maker overwhelm and accelerate lead nurturing.
    ​Key Campaign Deliverables:
    ​Long-Form Educational Strategy: Synthesized dense compliance regulations into digestible long-form assets designed for multi-channel repurposing, establishing immediate industry authority.
    ​LinkedIn B2B Editorial Grid: Developed a high-clarity social media strategy targeting high-intent professional networks (HR, operations, and corporate safety leaders) to simplify compliance, demystify OSHA steps, and position safety as a competitive business advantage.
    ​Automated Lifecycle Marketing: Engineered an integrated 3-part automated email funnel (Welcome Onboarding, Educational Value-Add, and CTA Conversion) within HubSpot to maximize conversion potential and drive strategic consultations.
    ​AI Optimization & Compliance: Utilized advanced AI acceleration toolsets to draft core campaign frameworks, executing extensive manual refinement and calibration to ensure 100% data precision and compliance accuracy.
    ​Core Toolsets & Frameworks: HubSpot CRM, Inbound Marketing Software, AI-Assisted Copywriting Accelerators, B2B Platform Analytics (LinkedIn).

    Professional Branding & Operational Alignment Campaign

    Executed a comprehensive professional branding and operational alignment strategy to elevate career positioning and streamline freelance service structures.
    ​Key Achievements:
    ​Branding & Asset Optimization: Re-engineered professional presentation materials, including strategic resume drafting and asset optimization, to maximize market alignment.
    ​Operational Architecture: Developed formal, structured childcare service agreements to establish clear operational boundaries, legal clarity, and professional pricing tiers.
    ​Client Communication Strategy: Implemented clean, compelling professional messaging designed to seamlessly convert inquiries into formal partnerships.
    ​Skills Used: Professional Copywriting, Brand Alignment, Operational Design, Contract & Service Structuring

    Social Media Growth & Community Architecture

    Designed and managed an end-to-end community engagement and structured advertising program for a localized online audience.
    ​Key Achievements:
    ​Audience Scale: Scaled and managed a highly active online community group of 5,000 members.
    ​Monetization & Strategy: Designed, pitched, and closed structured tiered advertising plans for local business partners.
    ​Content Execution: Maintained consistent community engagement metrics by developing strategic publishing workflows, writing compelling copy, and monitoring audience interaction data.
    ​Skills Used: Community Management, Brand Architecture, Campaign Strategy, Growth Analytics.