Available to hire
I am a detail-oriented QA engineer with 3+ years of hands-on experience in software quality assurance testing and L3 software development, spanning the casino gaming industry and tech-driven environments. I thrive on turning ambiguity into solid test plans and driving continuous improvement. I excel at designing comprehensive test cases, executing end-to-end tests, automating where appropriate, and coordinating cross-functional teams to deliver high-quality products. I bring strong analytical thinking, a solid grasp of QA methodologies, and a collaborative mindset to every project.
Skills
Work Experience
Data Analyst Intern at University at Buffalo, Project Clinic
December 1, 2024 - October 8, 2025Built Power BI dashboards summarizing KPIs across 10+ academic programs, performed exploratory data analysis to uncover trends, benchmarked 23+ peer nonprofits, and recommended pricing and service enhancements to strengthen market position and outreach effectiveness.
SQA Engineer / Software Engineer at Light and Wonder Inc
June 1, 2024 - October 8, 2025Developed and executed 100+ test cases across slot machine systems, logged 16+ critical bugs in JIRA, led root cause analysis of customer-reported issues, reproduced production defects, documented testing artifacts, managed fast-paced test environments and multiple parallel releases, and improved platform stability through backend debugging with Java EJB and SQL.
Software Quality Assurance Engineer at Gupshup Technology Pvt Ltd
November 1, 2021 - October 8, 2025Automated UI testing using Selenium WebDriver, validated REST APIs via Postman, logged 9+ critical defects, configured Jenkins CI/CD pipelines, and analyzed system logs to strengthen defect diagnosis and reduce resolution time.
Data Analyst Intern at University at Buffalo - Project Clinic
December 1, 2024 - October 8, 2025Built Power BI dashboards summarizing KPIs across 10+ academic programs, including project volume, student participation, and organization type, to identify trends and inform the Dean’s data-driven outreach strategy. Performed exploratory data analysis on experiential learning data to uncover patterns in student involvement and departmental activity, guiding targeted campaigns to reduce admission churn. Benchmarked 23+ peer nonprofits to analyze pricing, service scope, and outreach strategies; identified market gaps and supported decision-making to strengthen Journey’s End’s competitive positioning. Recommended pricing adjustments and service enhancements aligned with industry standards, communicated to executive leadership, and projected to increase outreach effectiveness by 12%.
SQA Engineer / Software Engineer at Light and Wonder Inc
June 1, 2024 - October 8, 2025Developed and executed 100+ test cases and end-to-end testing across slot machine systems through manual testing, achieving functional and regulatory compliance requirements and improving test coverage by 81%. Logged 16+ critical defects in JIRA, collaborating with software developers and product owners in Agile sprints to implement test strategies and improve quality. Led root cause analysis (RCA) of customer-reported issues using Siebel CRM ticketing tool and system logs, reducing downtime by 11% and accelerating resolution of recurring incidents following tight SLAs. Reproduced and documented production defects, test data, assisted developers to debug production incidents, and contributed to comprehensive documentation, URN reviews, and formal QA sign-off activities. Managed fast-paced test environment setup ensuring system integration testing, coordinated multiple parallel releases, ensuring test readiness, and maintaining release quality standards. Diagnosed backend production iss
Software Quality Assurance Engineer at Gupshup Technology Pvt Ltd
November 1, 2021 - October 8, 2025Automated UI testing using Selenium WebDriver for web applications and validated REST APIs via Postman, reducing manual QA efforts by 17% and expediting product releases for messaging services. Logged 9+ critical defects in JIRA identified during functional testing, regression testing, user acceptance testing (UAT) and integration testing, decreasing post-release bugs by 81% and stabilizing enterprise messaging reliability. Configured and deployed builds via Jenkins CI/CD pipelines, improving release stability with zero rollback incidents. Analyzed system logs and backend data during failed executions, strengthening defect diagnosis and reducing developer resolution time by 14%.
Data Analyst Intern at University at Buffalo, Project Clinic
December 1, 2024 - October 8, 2025Built Power BI dashboards summarizing KPIs across 10+ academic programs, performed exploratory data analysis, benchmarked 23+ peer nonprofits to analyze pricing and outreach strategies, and recommended pricing and service enhancements to strengthen market position; anticipated to increase outreach effectiveness by 12%.
SQA Engineer / Software Engineer at Light and Wonder Inc
June 1, 2024 - October 8, 2025Developed and executed 100+ test cases and end-to-end test plans across slot machine systems, improving test coverage by 81%; logged 16+ critical bugs in JIRA; led root cause analysis to reduce downtime by 11%; reproduced and documented production defects and supported test documentation and QA sign-off; managed fast-paced test environment setup and coordinated parallel releases; diagnosed backend production issues using Java EJB and SQL to improve platform stability and reduce defect leakage by 18%.
Software Quality Assurance Engineer at Gupshup Technology Pvt Ltd
November 1, 2021 - October 8, 2025Automated UI testing using Selenium WebDriver and validated REST APIs via Postman, reducing manual QA efforts by 17%; logged 9+ critical defects across multiple testing phases; configured and deployed builds via Jenkins CI/CD pipelines; analyzed system logs to improve defect diagnosis and reduce resolution time by 14%.
Data Analyst Intern at University at Buffalo, Project Clinic
December 1, 2024 - October 8, 2025Built Power BI dashboards summarizing KPIs across 10+ academic programs, including project volume, student participation, and organization type, to identify trends and support the Dean’s data-driven outreach strategy. Performed exploratory data analysis on experiential learning data to uncover patterns in student involvement and departmental activity, guiding targeted campaigns to reduce admission churn. Benchmarked 23+ peer nonprofits to analyze pricing strategy, service scope, and outreach methods, identifying market gaps that informed strategic decisions and strengthened Journey’s End’s competitive position. Proposed pricing adjustments and service enhancements aligned with industry standards; communicated recommendations to executive leadership, contributing to a projected 12% increase in outreach effectiveness.
SQA Engineer / Software Engineer at Light and Wonder Inc
June 1, 2024 - October 8, 2025Developed and executed 100+ end-to-end test cases across slot machine systems, performing manual testing to meet functional and regulatory requirements and improving test coverage by 81%. Logged 16+ critical defects in JIRA and collaborated with developers and product owners in Agile sprints to implement test strategies and enhance slot system quality. Led root cause analysis (RCA) of customer-reported issues using Siebel CRM tickets, system logs, reducing downtime by 11% and accelerating resolution of recurring incidents within tight SLAs. Reproduced and documented production defects and test data; supported debugging and QA sign-off activities. Managed fast-paced test environment setup for system integration testing; coordinated parallel releases and tracked status to ensure release quality. Diagnosed backend production issues using Java EJB and SQL queries, strengthening platform stability and reducing defect leakage by 18%.
Software Quality Assurance Engineer at Gupshup Technology Pvt Ltd
November 1, 2021 - October 8, 2025Automated UI testing using Selenium WebDriver for web applications and validated REST APIs via Postman, reducing manual QA efforts by 17% and accelerating product releases for messaging services. Logged 9+ critical defects across functional, regression, UAT, and integration testing, reducing post-release bugs by 81% and stabilizing enterprise messaging reliability. Configured and deployed builds via Jenkins CI/CD pipelines, improving release stability with zero rollback incidents. Analyzed system logs and backend data during failed executions, strengthening defect diagnosis and reducing developer resolution time by 14%.
Education
Master of Science in Management Information Systems at University at Buffalo, SUNY
July 1, 2024 - May 1, 2025Bachelor of Engineering in Computer Science at Velammal Engineering College, Anna University
August 1, 2017 - June 1, 2021Master of Science in Management Information Systems at University at Buffalo, SUNY
July 1, 2024 - May 1, 2025Bachelor of Engineering in Computer Science at Velammal Engineering College, Anna University
August 1, 2017 - June 1, 2021Master of Science in Management Information Systems at University at Buffalo, SUNY
July 1, 2024 - May 1, 2025Bachelor of Engineering in Computer Science at Velammal Engineering College, Anna University
August 1, 2017 - June 1, 2021Master of Science at University at Buffalo, SUNY
July 1, 2024 - May 1, 2025Bachelor of Engineering at Velammal Engineering College, Anna University
August 1, 2017 - June 1, 2021Qualifications
Google Data Analytics Professional Certificate
January 11, 2030 - October 8, 2025Tableau Desktop Specialist
January 11, 2030 - October 8, 2025Lean Six Sigma Green Belt Training Certificate
January 11, 2030 - October 8, 2025Digital Transformation Program – Java Enterprise Apps with DevOps (NIIT)
January 11, 2030 - October 8, 2025Google Data Analytics Professional Certificate
January 11, 2030 - October 8, 2025Tableau Desktop Specialist
January 11, 2030 - October 8, 2025Lean Six Sigma Green Belt Training Certificate
January 11, 2030 - October 8, 2025Digital Transformation Program – Java Enterprise Apps with DevOps (NIIT)
January 11, 2030 - October 8, 2025Google Data Analytics Professional Certificate
January 11, 2030 - October 8, 2025Tableau Desktop Specialist
January 11, 2030 - October 8, 2025Lean Six Sigma Green Belt Training Certificate
January 11, 2030 - October 8, 2025Digital Transformation Program – Java Enterprise Apps with DevOps (NIIT)
January 11, 2030 - October 8, 2025Industry Experience
Gaming, Software & Internet, Media & Entertainment, Professional Services, Education
Skills
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