Kevin Wang

Senior Software Engineer at Capsule

Led a redesign of medication management and refill flows with Next.js across 5+ markets, reducing release cycles from 10 days to 7 days. Built Go APIs for prescription transfer and refill orchestration, improving workflow reliability by 25% to support 15,000 daily requests. Developed Python pipelines to prioritize refill urgency, cutting pharmacist review time by 20% and enabling same-day delivery. Redesigned patient chat with event-driven backend, enabling 1,500+ daily pharmacist–patient interactions with better follow-up. Strengthened insurer/provider integrations via REST APIs and PostgreSQL improvements, reducing prescription intake errors by 8% and lowering overall failure rates by 60%. Coordinated multi-market launches across frontend, backend, and operations, releasing Capsule in 3 new markets simultaneously with no critical rollout issues. Implemented structured logging, monitoring, and alerts, reducing incident detection time from 40 minutes to 15 minutes and maintaining hig

Software Engineer at Capsule

Redesigned patient-facing prescription transfer flows, increasing successful transfers by 18% and reducing support tickets. Streamlined refill coordination workflows to cut manual follow-up by 20%. Enhanced delivery tracking and status updates to improve same-day order transparency and speed up exception resolution by 25%. Built backend features for pharmacist messaging to enable real-time, private support for 1,200 daily interactions. Collaborated with product, design, and ops in Agile sprints to support city rollouts and expand beyond New York with minimal rollout friction. Refined RESTful APIs and data validation for prescription intake, reducing edge-case failures by 60% and improving cross-system reliability. Created internal dashboards for 40+ pharmacy operations staff to improve visibility and proactive issue resolution.

Software Engineer II at BigCommerce

Enhanced enterprise storefront and API capabilities with 45+ product improvements, increasing enterprise merchant adoption by 15%. Modernized headless and REST APIs with 30+ endpoints for seamless integration with custom frontends, partner apps, and omnichannel systems. Addressed backward compatibility and API performance under high load, achieving notable reductions in response times and improved scalability. Resolved legacy infrastructure bottlenecks and load-balancing challenges to support growing traffic.

Software Engineer I at BigCommerce

Reduced inventory update failures by 15% for merchants with thousands of SKUs. Optimized real-time updates during high demand to improve order completion by 18%. Streamlined payment and shipping processes to reduce delays under heavy traffic and enabled 50+ new partner tool integrations. Boosted omnichannel sales by 20% via leading Feedonomics product integration. Standardized data formats and workflows to ensure smooth integration with partners.