Kevin Wathen

Technologies: HTML5/CSS3, jQuery, AngularJS, WordPress, Node.js, PHP, Grunt, Jasmine, Mocha, WebSockets, CI/CD, MySQL

• Responsive web design: As a freelancer, developed responsive, user-friendly web interfaces that enhanced user experience across multiple devices, leveraging the latest front-end technologies to meet client requirements and deliver engaging solutions.
• API Integration and Development: Developed and integrated custom APIs for client applications, ensuring seamless communication between front-end and back-end systems.
• Orchestrated inter-departmental meetings with UX designers and back-end developers to align project objectives; streamlined workflows that reduced project delivery time by 15 days and increased team productivity by 20%.

Technologies: React.js, Redux, TypeScript, Formik, Yup, Jest, Cypress, Ant-Design, Storybook, Mirth Connect,
PostgreSQL, AWS Lambda, Amazon EC2, AWS Amplify, HL7 Standards

• Developed Scheduling System: Created a scheduling system that allows patients to effortlessly book appointments via voice, text, or chat, supporting both Direct and Open schedules
• Implemented Billing System: Designed a billing system that enables patients to make payments conveniently through voice or chat, with automatic reconciliation in the EHR.
• Streamlined Patient Registration: Simplified the registration process for both new and existing patients using voice, text, or chat.
• Enhanced Patient Engagement: Collaborated with the Patient Engagement team to empower patients with selfservice operations, enabling them to manage their healthcare workflows independently.
• Mentorship and Coaching: Mentored and coached junior developers, leading to a 10% improvement in team satisfaction scores and a 15% increase in overall team productivity.

Technologies: React.js, Next.js, Mobx, XState, RxJS, TypeScript, React-Flow, Lit, Shoelace, Storybook, GraphQL, Apollo Client, MongoDB, Kubernetes, GitHub Actions, Datadog, Sentry, Cypress, Percy, LaunchDarkly, Yup, Vite, EsLint, Prettier, i18n

• Developed AI Chatbots: Engineered AI chatbots that provide a seamless, app-like experience, enhancing customer satisfaction and driving adoption through intuitive self-service conversations.
• Advanced Microapps: Contributed to the creation of sophisticated microapps that preempt the need for agent handoffs by delivering real-time resolutions, effectively supporting customers at every stage of their journey.
• CI/CD Implementation: Partnered with the DevOps team to implement continuous integration and continuous delivery (CI/CD) practices, cutting software release times by 50% and reducing production issues by 30%.
• Automated Testing: Deployed automated testing platforms and unit tests using Jest, Cypress, and Percy, resulting in a 40% reduction in bugs and a significant improvement in overall code quality.