Hello, I’m Khaled. a hospitality professional with extensive international experience in Guest Relations, Sales, & Events, across The Four Seasons Hotel's & other great brands. I excel at leading teams, delivering memorable guest experiences, and coordinating high-profile events & campaigns. In my spare time, I enjoy exploring world cultures, photography, and developing branding and marketing efforts for projects I care about. I’m passionate about charity work and community events, always eager to take on new challenges in events management, production, & creative direction, to create meaningful experiences for guests and clients alike. What can I do here? Being a Bilingual English–Arabic Voiceover Artist, Writer, and Creative Mind as a passion. & with my background in luxury hospitality & a natural gift for voice, I bring clarity, warmth, and emotion to every project | from IVR systems to storytelling. I also craft brand identities, campaign slogans, and book titles that stay in people’s minds. Design, photography & music also fuels my passion, I turn ideas into experiences that speak to both the eye and the ear.

Khaled Al-Gannas

Hello, I’m Khaled. a hospitality professional with extensive international experience in Guest Relations, Sales, & Events, across The Four Seasons Hotel's & other great brands. I excel at leading teams, delivering memorable guest experiences, and coordinating high-profile events & campaigns. In my spare time, I enjoy exploring world cultures, photography, and developing branding and marketing efforts for projects I care about. I’m passionate about charity work and community events, always eager to take on new challenges in events management, production, & creative direction, to create meaningful experiences for guests and clients alike. What can I do here? Being a Bilingual English–Arabic Voiceover Artist, Writer, and Creative Mind as a passion. & with my background in luxury hospitality & a natural gift for voice, I bring clarity, warmth, and emotion to every project | from IVR systems to storytelling. I also craft brand identities, campaign slogans, and book titles that stay in people’s minds. Design, photography & music also fuels my passion, I turn ideas into experiences that speak to both the eye and the ear.

Available to hire

Hello,
I’m Khaled. a hospitality professional with extensive international experience in Guest Relations, Sales, & Events, across The Four Seasons Hotel’s & other great brands.
I excel at leading teams, delivering memorable guest experiences, and coordinating high-profile events & campaigns.

In my spare time, I enjoy exploring world cultures, photography, and developing branding and marketing efforts for projects I care about.

I’m passionate about charity work and community events, always eager to take on new challenges in events management, production, & creative direction, to create meaningful experiences for guests and clients alike.

What can I do here?
Being a Bilingual English–Arabic Voiceover Artist, Writer, and Creative Mind as a passion. & with my background in luxury hospitality & a natural gift for voice, I bring clarity, warmth, and emotion to every project | from IVR systems to storytelling. I also craft brand identities, campaign slogans, and book titles that stay in people’s minds.
Design, photography & music also fuels my passion, I turn ideas into experiences that speak to both the eye and the ear.

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Language

English
Fluent
Arabic
Fluent
Swahili
Intermediate

Work Experience

Guest Relations Manager at Four Seasons Hotel Bahrain Bay
January 1, 2020 - October 30, 2025
Lead guest relations and VIP liaison, oversee service recovery, and drive guest satisfaction initiatives; coordinate cross‑functional teams to create seamless experiences for high-profile guests.
Night Manager at Four Seasons Hotel Bahrain Bay
January 1, 2020 - January 1, 2020
Oversee nightly operations, manage front‑of‑house teams, handle guest issues during night shifts, and ensure service excellence and safety protocols.
Guest Experience Manager at Four Seasons Hotel Bahrain Bay
February 1, 2018 - February 1, 2018
Developed guest experience programs, monitored guest feedback, and coordinated services and experiences for diverse client profiles and large events.
Sales Manager – Government & Royal Affairs at Four Seasons Hotel Bahrain Bay
June 1, 2015 - June 1, 2015
Led sales strategy and client relationships with government and royal affairs entities; negotiated contracts and delivered tailored experiences.
Sales Manager at The Gulf Hotel Bahrain
July 1, 2014 - July 1, 2014
Managed sales, key accounts, and corporate events; drove revenue growth and guest acquisition through targeted outreach and partnerships.
Assistant Banqueting Manager at The Gulf Hotel Bahrain
April 1, 2012 - April 1, 2012
Coordinated banqueting operations, event planning, menu coordination, and service excellence for weddings and corporate events.
Guest Services Agent at One&Only – Reethi Rah
August 1, 2010 - August 1, 2010
Delivered high‑level guest services, resolved issues, and ensured premium client experiences in a luxury resort environment.
Management Trainee at Hotel Des Alpes – Genève
August 1, 2009 - August 1, 2009
Rotational trainee across hotel operations, focusing on guest service, front office, and hospitality administration.
Customer Services Agent at DHL Bahrain, Airport & Manama
June 1, 2008 - June 1, 2008
Provided customer support, logistics coordination, and service excellence in a fast-paced shipping environment.
Sales Executive (Graduation Training Course) at Standard Chartered Bank
June 1, 2005 - June 1, 2005
Graduation training in financial services sales, client relationship management, and banking operations.

Education

Advanced / Higher Diploma in Hospitality Management at B.H.M.S. business & hotel Management School – Luzern – Switzerland
November 1, 2008 - August 1, 2009
CSD, Commercial Studies Diploma at University of Bahrain, Sakhir – Kingdom of Bahrain
July 1, 2001 - June 1, 2005
Diploma in Business Studies (high school) at Ahmed Al-Omran High School, Manama – Kingdom of Bahrain
September 1, 1998 - June 1, 2001

Qualifications

voice
October 30, 2025 - October 30, 2025

Industry Experience

Travel & Hospitality, Government, Professional Services, Media & Entertainment, Other