Available to hire
I am a purpose-driven people leader with broad-based HR experience across education, healthcare and professional services. I am passionate about improving people’s lives and organisational results through proactive policies, programs and leadership development.
My work blends HR consulting/advisory with hands-on operations, anchored in solid project management, business acumen, and cross-cultural communication. I strive to be a trusted partner to leaders, delivering strategic counsel, driving engagement, and ensuring operational excellence.
Experience Level
Expert
Expert
Expert
Expert
Expert
Language
English
Fluent
Malay
Fluent
Work Experience
HR Specialist and Career Counsellor at Hong Kong Adventist Academy
August 1, 2020 - August 1, 2025Established the HR department and guided senior leadership in forming novel corporate metrics and strategy. Performed full employee life cycle: international recruitment, total rewards design and implementation, performance and talent management. Taught and guided high school students in realizing their potential through assessments, setting career goals and placement in universities/colleges. Provided counseling to students facing acute predicaments. Designed first-ever strategy map and balanced scorecards for senior leadership. Facilitated formation of school’s vision, mission and values. Guided development of detailed action plans aligned with overarching goals. Trusted advisor and strategic partner to the Principal and Vice Principals. Maintained HR operational excellence and stakeholder engagement through mindful alignment with school objectives.
Consultant – Special Projects at Hong Kong Adventist Academy
June 1, 2019 - June 1, 2020Undertook job evaluation and grading structure, compensation benchmarking and gap analysis, salary structure review and redesign, and benefits review. Designed performance management framework and process. Provided strategic HR consulting advice, training and wrote job descriptions for all unique roles. Institutionalized best-practice salary structure that provided a unified framework in annual salary revisions for all staff. Brought salaries from below to near market rate.
Teaching Assistant cum E-Learning Supervisor at Hong Kong Adventist Academy
August 1, 2018 - June 1, 2019Assisted teachers in academic and behavioural aspects of middle school students. Provided technical support for e-learning, school grading system and other technology applications used by the school. Pioneered creative community service for students. Disciplinary cases in middle school dropped by 10%. Established Special Needs Education (SEN) Student Support Group and Student Support Register.
ICT Teacher at Hong Kong Adventist Academy
August 1, 2017 - June 1, 2018Wrote and implemented ICT curriculum. Prepared, taught, and assessed elementary and middle school students in ICT. Provided counselling and advice to students and parents to heighten academic and potential achievement. Built rapport and maintained strong relationships with staff, students and parents. Behavioural problems of students reduced by 70%.
Assistant Director, Human Resources at Penang Adventist Hospital
March 1, 2016 - April 1, 2017Provided strategic HR and tactical direction in a 253-bed, 1,150-staff hospital. Revived and upgraded HR capabilities by initiating KPIs and stakeholder management programs. Implemented formal total rewards review which reduced attrition; increased leadership training; supported accreditation processes; designed HR roadmap for 5-year horizon; implemented HR KPIs and fostered accountability. Enhanced HR client satisfaction and prevented industrial disputes; managed HR team with budget of RM 1.5m.
Senior HR Consultant at AON (formerly Hewitt Associates)
June 1, 2006 - September 1, 2008Provided HR expertise in leadership assessment and development; completed projects & business development initiatives. Built business and managed leadership assessment/development projects up to USD 550k for domestic/international clients. Recognized for calm, effective project management and client relationship-building; conducted performance reviews and coached teams.
HR Consultant at AON (formerly Hewitt Associates)
June 1, 2002 - May 1, 2006Provided HR expertise in competency management, performance management and talent management for clients across industries. Co-managed HR projects up to USD 400k with domestic and international operations; led multiple projects concurrently and delivered within budget and deadlines.
Junior HR Consultant at AON (formerly Hewitt Associates)
June 1, 2001 - May 1, 2002Assisted with performance-linked incentives, compensation/benefits, organizational culture, employee engagement and competency-based assessment projects. Earned consistently exceeded expectations; promoted within 2 years.
Education
MA Guidance & Counselling at The Hong Kong Polytechnic University
January 1, 2021 - January 1, 2022MSc Psychology of Work at University of Leicester
January 11, 2030 - January 1, 2011Bachelor of Information Technology (Management) (Honours) at University of Malaya
May 18, 1998 - October 8, 2001Qualifications
Certificate of Competence in Occupational Testing (BPS)
January 11, 2030 - January 8, 2026Myers-Briggs Type Indicator (MBTI)
May 8, 2006 - May 12, 2006Industry Experience
Education, Healthcare, Professional Services, Other, Energy & Utilities, Government, Non-Profit Organization
Experience Level
Expert
Expert
Expert
Expert
Expert
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