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My name is Kevin Macneil, I have been working within the tech space for many years. I have an extensive knowledge of technology, both practical and as a general hobby. I have also been a performer all my life. Working in Toronto with my sketch group "The Rocket Scientists" and here in my home in Peterborough as a part of Rapids End Improv. My performance skills even aided me in my day to day job as a QA Analyst at Jam City, as my voice can be heard in the Picture Bingo game event in Bingo Pop. I bring a lot of varied skills to the table, and am always looking for the next challenge to both apply and expand my skillset.…My name is Kevin Macneil, I have been working within the tech space for many years. I have an extensive knowledge of technology, both practical and as a general hobby. I have also been a performer all my life. Working in Toronto with my sketch group "The Rocket Scientists" and here in my home in Peterborough as a part of Rapids End Improv. My performance skills even aided me in my day to day job as a QA Analyst at Jam City, as my voice can be heard in the Picture Bingo game event in Bingo Pop. I bring a lot of varied skills to the table, and am always looking for the next challenge to both apply and expand my skillset.

Kevin MacNeil

QA Engineer, Project Manager, Content Producer, +4

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My name is Kevin Macneil, I have been working within the tech space for many years. I have an extensive knowledge of technology, both practical and as a general hobby. I have also been a performer all my life. Working in Toronto with my sketch group "The Rocket Scientists" and here in my home in Peterborough as a part of Rapids End Improv. My performance skills even aided me in my day to day job as a QA Analyst at Jam City, as my voice can be heard in the Picture Bingo game event in Bingo Pop. I bring a lot of varied skills to the table, and am always looking for the next challenge to both apply and expand my skillset.…My name is Kevin Macneil, I have been working within the tech space for many years. I have an extensive knowledge of technology, both practical and as a general hobby. I have also been a performer all my life. Working in Toronto with my sketch group "The Rocket Scientists" and here in my home in Peterborough as a part of Rapids End Improv. My performance skills even aided me in my day to day job as a QA Analyst at Jam City, as my voice can be heard in the Picture Bingo game event in Bingo Pop. I bring a lot of varied skills to the table, and am always looking for the next challenge to both apply and expand my skillset.

Available to hire

My name is Kevin Macneil, I have been working within the tech space for many years. I have an extensive knowledge of technology, both practical and as a general hobby. I have also been a performer all my life. Working in Toronto with my sketch group “The Rocket Scientists” and here in my home in Peterborough as a part of Rapids End Improv. My performance skills even aided me in my day to day job as a QA Analyst at Jam City, as my voice can be heard in the Picture Bingo game event in Bingo Pop.

I bring a lot of varied skills to the table, and am always looking for the next challenge to both apply and expand my skillset.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Quality Assurance Analyst at JAM CITY

February 1, 2020 - Present

Designed and maintained test cases for a mobile game Bingo Pop; Identified and logged software issues/bugs using JIRA; Conducted smoke tests and regressions over various mobile and web-based platforms supported by our game; Collaborated with our development team to better execute new planned features and balancing; Worked with both the live game as well as staging environment to better assess concerns brought via player feedback; Reading technical documentation and translating that information to test cases; Reported to our Player Experience team upcoming features as well as ongoing fixes to existing issues that are assessed during testing; Worked with LiveOps team to ensure smooth rollout of player-facing events and balance changes; Created PRs for GitHub to allow for testing in staging environments

Services Advisor at MICROSOFT

October 1, 2012 - February 1, 2020

Engaged clients determined their needs and found solutions to their issues; Used product knowledge and hands-on technical skills to resolve issues regarding clients’ Microsoft product; Worked with OEM (Original Equipment Manufacturer) to better support and optimize large volumes of customer issues; Spoke with Business clients to find the correct product or service that worked in their field; Managed tickets, offered troubleshooting support for Outlook Mobile; Contributed to every major software/hardware launch since 2012

Shift Supervisor at STARBUCKS

June 1, 2011 - October 1, 2012

Maintained cash resources by computing sales prices, receiving and processing payments with 100% accuracy rate; Demonstrated excellence in service and hospitality with invaluable interpersonal communication skills; Managed time efficiently; Worked effectively under pressure; Cleaned and maintained supplies, tools, equipment, and storage areas to ensure compliance with the Health Protection and Promotion Act; Prepared and served beverages promptly

Store Manager at UPTOWN COMMUNICATIONS (ROGERS)

August 1, 2008 - January 1, 2011

Reviewed operational records and reports to project sales and determine profitability; Conferred with potential customers regarding equipment needs; Advised customers on types of equipment to purchase in consultative sales process; Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs; Monitored customer preferences to determine the focus of sales efforts; Resolved customer complaints regarding sales and service