Available to hire
I am a highly motivated and results-driven IT professional with 2+ years of experience in
computer troubleshooting, network administration, software installation, and web
development. I have proven ability in problem-solving, communicating, diagnosing and
maintaining LAN/WAN networks. These have enabled me to be in a position to deploy
digital solutions and optimize systems while growing my AI technology interest.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Freelance IT Specialist
May 1, 2020 - PresentProvided remote/on-site IT support including software installation, upgrades, and virus removal for individual clients. Troubleshooting via phone/WhatsApp, ensuring prompt resolution. Regularly configured and installed software and provided maintenance support for client systems.
Front Administration Coordinator at NFT - Mobility / NFT – Consult
October 1, 2025 - PresentClient engagement and service: capture client feedback and proactively recommend service improvements. Oversee the middle-mile teams daily scheduling and workflow. Maintain comprehensive records of assigned tasks, operations, client feedback and project milestones in line with the strategy. Preparing regular status reports for head of operations review.
Web Developer at Venus Dating Website
April 1, 2024 - May 31, 2024Designed and developed a dating platform using WordPress, ensuring responsive design and user-friendly navigation.
Digitalization Assistant at Makerere University Johns Hopkins University
May 1, 2024 - August 31, 2024Scanned and digitized patient health records, converting documents into searchable database entries. Configured digitization equipment for efficient data processing. Set up scanning and digitalization equipment under St Mary’s Computer Technologies.
Web Developer at Lubowa Karting, Entebbe
September 1, 2024 - October 31, 2024Built a promotional website using Squarespace to enhance online visibility and customer engagement.
CCTV Technician at DK Family Bakery
November 1, 2023 - December 31, 2023Installed and configured surveillance systems to bolster security.
Web Developer at Mbale School for the Deaf
May 1, 2022 - July 31, 2022Developed a donor-attraction website (HTML/CSS/JS/PHP); addressed hosting challenges post-launch.
Education
Diploma in Computer Science at YMCA Comprehensive Institute, Uganda
January 1, 2019 - January 1, 2022Certificate in Computer Science at YMCA Comprehensive Institute, Uganda
January 1, 2017 - January 1, 2018Uganda Certificate of Education at Kawempe Royal College School, Uganda
January 1, 2013 - January 1, 2016Primary Leaving Examinations at Kawempe Modern Primary School, Uganda
January 1, 2007 - January 1, 2012Qualifications
Industry Experience
Computers & Electronics, Education, Software & Internet, Professional Services, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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