I am a seasoned Instructional Designer/Learning Strategist who designs and delivers learning solutions for multinational companies, government agencies, and nonprofit organizations operating in complex, high-stakes environments. I excel in transforming complex ideas into engaging, instructionally sound learning experiences that support learners from onboarding through leadership development. With degrees in Educational Technology, Visual Arts, and Multimedia Production, I blend pedagogical theory with strong design principles to create learning that is meaningful, motivating, and memorable. I thrive in collaboration with SMEs and stakeholders, ensuring every solution is measurable, accessible, and grounded in real-world performance.…

Krista Smith

I am a seasoned Instructional Designer/Learning Strategist who designs and delivers learning solutions for multinational companies, government agencies, and nonprofit organizations operating in complex, high-stakes environments. I excel in transforming complex ideas into engaging, instructionally sound learning experiences that support learners from onboarding through leadership development. With degrees in Educational Technology, Visual Arts, and Multimedia Production, I blend pedagogical theory with strong design principles to create learning that is meaningful, motivating, and memorable. I thrive in collaboration with SMEs and stakeholders, ensuring every solution is measurable, accessible, and grounded in real-world performance.…

Available to hire

I am a seasoned Instructional Designer/Learning Strategist who designs and delivers learning solutions for multinational companies, government agencies, and nonprofit organizations operating in complex, high-stakes environments. I excel in transforming complex ideas into engaging, instructionally sound learning experiences that support learners from onboarding through leadership development.

With degrees in Educational Technology, Visual Arts, and Multimedia Production, I blend pedagogical theory with strong design principles to create learning that is meaningful, motivating, and memorable. I thrive in collaboration with SMEs and stakeholders, ensuring every solution is measurable, accessible, and grounded in real-world performance.

See more

Skills

Experience Level

Language

English
Fluent
French
Intermediate
Italian
Beginner

Work Experience

Learning Content Designer at Padraig, Inc
March 1, 2025 - Present
Designing coach-led and self-paced training focused on building more cohesive leadership teams, boosting leadership development, and preparing leaders to be the best in the field.
Senior Instructional Designer, Project Manager at Studio 7 Communications
February 1, 2024 - April 1, 2025
Provided consulting services to help clients achieve their performance goals through strategic training and custom development solutions.
Learning Experience Analyst at Thinking Big Inc
May 1, 2023 - February 1, 2024
Created holistic and meaningful user experiences that aligned with goals, needs, and contexts. Conducted user research, created personas and journey maps, tested learning solutions, and evaluated learning outcomes and feedback.
Senior Instructional Designer, Learning Strategist at Axiom (now Nazaré, Inizio Engage)
May 1, 2021 - April 1, 2023
Created scientific engagement solutions for pharmaceutical and biotech industries (oncology) focused on healthcare communications, immersive training, and clinical knowledge.
Trainer, Instructional Designer at Abilis Solutions
March 1, 2016 - March 1, 2021
Created SAAS product training strategy and customized client training plans; Developed large-scale implementation strategy, trained end users, stakeholders, and kept training collateral, tools, and certification programs up to date.
Instructional Designer at Bluedrop Learning Solutions
March 1, 2015 - March 1, 2016
Designed blended learning solutions (classroom, elearning, and simulations) focused on enhancing employment outcomes, advancing skilled trades, and worker safety.
Senior Instructional Designer at All Train
July 1, 2012 - July 1, 2013
Managed projects in all aspects (timelines, client expectations, budgets, production team); conceptualized, drafted, developed, and implemented projects; oversaw team of ISDs; cultivated client relationships and SME collaboration.
Instructional Designer at IC Axon
June 1, 2010 - June 1, 2012
Partnered with sales directors to plan and develop innovative support material, proposals, pitch presentations, statements of work, and educational materials; transformed complex scientific content into clear, compelling learning solutions to promote healthcare and medicine.
Senior Instructional Designer at Arinso International
September 1, 2000 - September 1, 2001
Designed a Non-Conformance Management System (aircraft) ILT; developed Siebel elearning and scenario-based training for pharmaceutical representatives.
Freelance Instructional Designer at DLC Inc.
January 1, 2010 - March 1, 2015
Comprehensive eLearning and video production on a loss prevention system; Virtual change management sessions on a global Competency Model launch.
Instructional Designer at IC Axon
June 1, 2014 - September 1, 2014
Novartis Global Oncology – Learning pathway for global curriculum with centralized resources to support Market Access.
Needs Analysis Specialist / Educational Designer at Boehringer Ingelheim
April 1, 2009 - August 1, 2009
Needs analysis, focus groups, and curriculum analysis to enhance specialty sales representatives’ core, elective, and continuing education.
Training Specialist at GlaxoWellcome
February 1, 2000 - May 1, 2000
Blended product training for new drug indications and promoting product launches.
Change Management Consultant at Groupe Danone
March 1, 2003 - May 1, 2003
Change management solution and BPP documentation for SAP upgrade.
Instructional Designer / ISD Mentor at Chalk Media
May 1, 2006 - November 1, 2007
Needs analysis, ISD mentoring, copyediting, and quality assurance for various clients including Research in Motion, BMW, Namco, Transglobe, and ADP.
Site Orientation Trainer at Suncor Energy
June 1, 2005 - December 1, 2005
Site Orientation blended training solution for new retail managers.
Training Developer at ExxonMobil
January 1, 2004 - May 1, 2005
Global Retail Attendant blended new hire training strategy.
Change Management Consultant at TD Bank
October 1, 2004 - January 1, 2005
Retail Desktop Transformation change management solution.
SAP HR Training Designer at Esso / Imperial Oil
August 1, 2002 - November 1, 2002
SAP HR scenario-based blended training solution, BPP capture.
Collaborator / Instructional Designer at EdCetra Training
February 1, 2010 - June 1, 2010
Collaboration with SMEs and storyboard design for branched scenario-based training.
Instructional Designer / Transformation Lead at IBM / AT&T
July 1, 2008 - March 1, 2009
Contingency, large-scale transformation (classroom to elearning) on highly technical software and product courses.
SAP Training Specialist at MAAX
October 1, 2006 - March 1, 2007
SAP (SD) blended training solution, BPP capture, user guides, and QRGs.

Education

Technical Diploma: Interactive Media Design at Algonquin College
January 11, 2030 - December 31, 2025
Graduate Diploma: Educational Technology at Concordia University
January 11, 2030 - December 31, 2025
Bachelor Fine Arts: Art History, Photography at Concordia University
January 11, 2030 - December 31, 2025
Post Graduate Degree: Classical Studies at St. Stephens International School, Rome Italy
January 11, 2030 - December 31, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Government, Healthcare, Education, Non-Profit Organization, Professional Services

Skills

Experience Level