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Hi, I’m Kristen Hogentogler. I am an executive-level paid social, performance marketing and client experience leader with 10 years of experience driving client success, managing 8+ figure budgets, and guiding strategic account management for enterprise clients. I build and scale high-performing teams, develop innovative paid social strategies, and implement AI-driven solutions that streamline campaign management and boost performance. I am relationship-driven and data-focused, focused on optimizing the customer journey, delivering measurable growth, and maintaining strong client partnerships with 100% NRR. I thrive on cultivating executive-level relationships, advising on innovative solutions, and securing renewals, upsells, and new business through strategic social media leadership. I am committed to continuous improvement, creative problem-solving, and advancing both client and organizational goals.…Hi, I’m Kristen Hogentogler. I am an executive-level paid social, performance marketing and client experience leader with 10 years of experience driving client success, managing 8+ figure budgets, and guiding strategic account management for enterprise clients. I build and scale high-performing teams, develop innovative paid social strategies, and implement AI-driven solutions that streamline campaign management and boost performance. I am relationship-driven and data-focused, focused on optimizing the customer journey, delivering measurable growth, and maintaining strong client partnerships with 100% NRR. I thrive on cultivating executive-level relationships, advising on innovative solutions, and securing renewals, upsells, and new business through strategic social media leadership. I am committed to continuous improvement, creative problem-solving, and advancing both client and organizational goals.

Kristen Hogentogler

Performance Marketer, Social Media Manager, Marketing Strategist, +7

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Hi, I’m Kristen Hogentogler. I am an executive-level paid social, performance marketing and client experience leader with 10 years of experience driving client success, managing 8+ figure budgets, and guiding strategic account management for enterprise clients. I build and scale high-performing teams, develop innovative paid social strategies, and implement AI-driven solutions that streamline campaign management and boost performance. I am relationship-driven and data-focused, focused on optimizing the customer journey, delivering measurable growth, and maintaining strong client partnerships with 100% NRR. I thrive on cultivating executive-level relationships, advising on innovative solutions, and securing renewals, upsells, and new business through strategic social media leadership. I am committed to continuous improvement, creative problem-solving, and advancing both client and organizational goals.…Hi, I’m Kristen Hogentogler. I am an executive-level paid social, performance marketing and client experience leader with 10 years of experience driving client success, managing 8+ figure budgets, and guiding strategic account management for enterprise clients. I build and scale high-performing teams, develop innovative paid social strategies, and implement AI-driven solutions that streamline campaign management and boost performance. I am relationship-driven and data-focused, focused on optimizing the customer journey, delivering measurable growth, and maintaining strong client partnerships with 100% NRR. I thrive on cultivating executive-level relationships, advising on innovative solutions, and securing renewals, upsells, and new business through strategic social media leadership. I am committed to continuous improvement, creative problem-solving, and advancing both client and organizational goals.

Available to hire

Hi, I’m Kristen Hogentogler. I am an executive-level paid social, performance marketing and client experience leader with 10 years of experience driving client success, managing 8+ figure budgets, and guiding strategic account management for enterprise clients. I build and scale high-performing teams, develop innovative paid social strategies, and implement AI-driven solutions that streamline campaign management and boost performance. I am relationship-driven and data-focused, focused on optimizing the customer journey, delivering measurable growth, and maintaining strong client partnerships with 100% NRR.

I thrive on cultivating executive-level relationships, advising on innovative solutions, and securing renewals, upsells, and new business through strategic social media leadership. I am committed to continuous improvement, creative problem-solving, and advancing both client and organizational goals.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

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Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior Client Success Manager at Fountain Forward

December 29, 2025 - April 14, 2025

Recruited to this data and analytics consulting firm after excelling in managing their account in a prior role, leveraging expertise to help automotive dealerships identify and address performance gaps through data-driven insights • Cultivated trust and strong relationships with a portfolio of clients in a data-focused environment • Audited pre-sale, onboarding, and post-sale processes, reducing time-to-value and boosting client satisfaction • Led data-driven client performance calls on a weekly, monthly, and quarterly basis to ensure alignment and results • Partnered with project management teams to ensure timely project completion and client success • Translated complex data into actionable insights, crafting compelling narratives to inform client strategies • Designed and executed data-driven strategies that enabled clients to surpass sales goals and KPIs • Selected to join the AI product team to develop a client success-focused LLM, increasing adoption across internal teams

Associate Director - Paid Social at Wpromote

January 1, 2025 - Present

Manage 8+ figure paid social budgets across enterprise-level clients, driving measurable performance and growth. Lead a team of account managers, guiding strategy, developing talent, and overseeing onboarding of new client accounts. Conduct complete strategy audits and overhauls for high-value accounts, including a major restructure for a key client with an ~$800K monthly retainer. Partner with business development teams to support new business pitches through audits, social strategy development, and innovative recommendations tailored to prospective client needs. Provide hands-on expertise in media planning, campaign optimization, reporting, testing, and platform innovations across Facebook, Instagram, TikTok, LinkedIn, and other paid social channels. Present thought leadership in internal trainings and external discussions, sharing best practices on emerging social trends and optimization levers. Develop AI-driven solutions and playbook frameworks to reduce manual effort across paid

Partner Engagement & Marketing Manager at Great Food and Friends Food Group

October 17, 2018 - January 1, 2020

Developed and executed integrated marketing campaigns across social, digital, and local channels to drive awareness and sales for franchise locations. Facilitated franchisee calls to provide marketing expertise, media plans, training, address concerns, and implement strategies to enhance brand performance and standards. Traveled to conduct onsite visits, ensuring compliance, operational excellence, and strengthening franchisee relationships. Advocated for franchisee inclusion in key business decisions, fostering collaboration and aligned partnership initiatives. Monitored franchise health metrics, identifying areas for improvement to drive satisfaction and operational success. Represented the company at franchise acquisition events, delivering compelling pitches and highlighting the strength of brand marketing support. Partnered with C-suite leadership on product launches and tool rollouts, ensuring effective execution of marketing and business strategy objectives.

Partner Experience Manager at BuyerBridge

December 30, 2024 - October 16, 2025

Transitioned to this white-labeled subscription-based B2B AdTech SaaS platform representing agency and tech partners. Cultivated partnerships with book of business, offering strategic, operational, and technical support. Managed social media partnerships, collaborating with platform reps and agencies to optimize client performance and uncover new opportunities. Formed a data-driven approach to customer success and support through creation of automated workflows, SOPs, and corresponding dashboards for internal and external contact channels. Pioneered the organization’s first omnichannel marketing approach, integrating paid social strategies to maximize impact across the client base. Supported Account Executives during sales demos to provide social media and technical expertise. Resolved social performance and technical issues by delivering troubleshooting support in adherence to ticket SLAs. Conducted QBRs to showcase client metrics, address challenges, identify opportunities, and pre

Freelancer/Consultant at Self-Employed

October 17, 2013 - Present

Operated my own business on both a part-time and full-time basis, delivering wide range of services in diverse industries • Crafted and executed innovative strategies to achieve client objectives in Education, Construction, Architecture, Engineering, Food & Beverage, Tech, Beauty, Pharma, Retail, Healthcare, Film/TV, Real Estate, Nonprofit, and Banking • Provided end-to-end solutions, including ideation, concept development, execution, rollout, copywriting, design, marketing, brand strategy, positioning, and purpose-driven initiatives • Managed and nurtured client relationships, ensuring alignment with business goals, fostering long-term partnerships, and consistently exceeding expectations • Acted as a key intermediary, facilitating seamless collaboration between clients, vendors, and contractors to optimize workflows and achieve project goals • Conducted regular stakeholder check-ins to monitor progress, share updates, and address challenges • Built trust and delivered measurable results through meaningful client partnerships, driving business growth and solidifying a reputation for excellence.

Digital Communications Coordinator at State College of Florida

October 14, 2016 - May 29, 2018

• Executed and managed continuous digital communications strategies for state college • Produced and curated digital assets and materials to align with broader marketing initiatives • Spearheaded digital initiatives to adapt to evolving market trends and meet audience demands • Developed, designed, and composed web copy and graphic content for college web pages • Overhauled the college’s online presence, resulting in increased engagement and strengthened social media footprint. Several of my humorous posts went viral • Conducted comprehensive research on target market, analyzing online behaviors and habits to make strategic decisions