Ksenija Frelih

Skills

Experience Level

Intermediate

Language

English
Fluent
German
Intermediate
Italian
Intermediate
Serbian
Intermediate

Work Experience

Research and Development Associate (Quality Assurance) at KIC Malta
March 1, 2023 - Present
Designed and implemented online courses and training resources for European projects. Created scripts, manuals, and learning materials for webinars and asynchronous e-learning. Led ETF course with AI-generated videos to boost engagement. Coordinated AI-based translation workflows for course content (English → French, Russian, Ukrainian) including prerecorded webinars. Facilitated hands-on workshops for diverse audiences and supported development of interactive educational resources aligned with learner needs.
Founder at AnimoCore
January 1, 2019 - Present
Counsel startups and SMBs on operating business, sales and marketing, and business development. Managed projects implementing new business processes. Coached CEOs on budgeting (CAPEX/OPEX). Created training modules for business strategy and operational optimization. Designed learning experiences and workshops to support leadership and growth.
Executive Coach and Leadership Trainer, Workshop Facilitator at BMC International
December 1, 2022 - September 10, 2025
Designed and delivered two custom training courses: Productivity in Production and Digital Skills for Employees. Applied instructional design models to build structured paths for middle and senior managers. Developed course materials, exercises, and facilitator guides.
Head of Finance, Administration and HR at ABC Accelerator
August 1, 2022 - September 10, 2025
Finance projections (Cash flow, P&L, Budgeting and Forecasting). Invoicing and accounting. Overseeing recruitment and administration. Comparing actual performance against planned/scheduled performance.
Project Manager & Startup Coach, Mentor at ABC Accelerator
March 1, 2022 - September 10, 2025
Planned and executed projects, monitored progress against milestones, and communicated with stakeholders. Supported startups with mentoring and coaching for growth and investment readiness.
Independent Quality Management Consultant at META Smart Factory
December 1, 2021 - September 10, 2025
Part of a multidisciplinary team for AI and IoT solution implementation. Supported AI & IoT implementation training, simplifying complex concepts into training materials. Organized international online learning events with case-based and simulation-driven content.
Certified Sprint Coach at Strategy Sprints GmbH
December 1, 2021 - September 10, 2025
Remote coaching in sales, operation, and marketing results in cost optimization and revenue growth.
Quality Manager at Hidria d.o.o.; Hidria Alutec
November 1, 2021 - September 10, 2025
Aimed to ensure products and services are fit for purpose, coordinated quality management system, and liaised with managers to meet standards. Reorganized the quality department to optimize performance and provided training and tools for teams.
Quality Manager at Poclain Hydraulics d.o.o
December 1, 2018 - September 10, 2025
Coordinated quality management activities, monitored KPI targets, delivered action plans, and oversaw project milestones. Organized a Global Quality Council in 2018 and led cross-functional improvements.
Customer Quality Leader and Aftermarket Manager at Poclain Hydraulics d.o.o
March 1, 2018 - September 10, 2025
Supervised Slovenian customer support; daily remote communication with global aftermarket units to rapidly resolve client issues and maintain supply chain integrity. Organized service tasking, prioritized issues, and coordinated internal training on quality, lean, and problem solving.
Lean Management Coordinator at Kolektor Group d.o.o.
December 31, 2015 - September 10, 2025
Developed and implemented lean principles to maximize productivity. Implemented an electronic production oversight system and led internal training to adopt new processes.
Quality Engineer at Kolektor Group d.o.o
July 1, 2016 - September 10, 2025
Collaborated in a matrix setup to address customer issues using structured problem-solving. Assessed current production states and energy use; prepared quality plans and trained users on production lines; supported external audits and optimization proposals.
Project Research and Development Associate (Quality Assurance) at KIC Malta
March 1, 2023 - Present
Designed and implemented online courses and training resources for European projects (Move, Windee, GnurseSIM). Created scripts, manuals, and learning materials for webinars and asynchronous e-learning. Led the ETF course, writing scripts and coordinating AI-generated videos to enhance engagement. Coordinated AI-based translation workflows (English → French, Russian, Ukrainian) for course content, including prerecorded webinars. Facilitated hands-on workshops for diverse audiences (qualification experts, IT specialists, national partners), ensuring complex technical content was made accessible. Supported the development of interactive educational resources aligned with business and learner needs.
FOUNDER at AnimoCore
January 1, 2019 - Present
Counselling startups and SMBs on operating business, sales and marketing activities, business development. Project management of the implementation of new business processes in companies. Coaching the CEO on budget (CAPEX and OPEX) structure and accounting. Created training modules for SMBs on business strategy, processes, and operational optimization. Designed learning experiences and workshops to support leadership and growth.
Executive Coach and Leadership Trainer, Workshop Facilitator at BMC International
December 1, 2022 - September 10, 2025
Designed and delivered two custom training courses: Productivity in Production and Digital Skills for Employees. Applied instructional design models to build structured and practical learning paths for middle and senior managers. Developed course materials, exercises, and facilitator guides.
Head of Finance, Administration and HR at ABC Accelerator
August 1, 2022 - September 10, 2025
Finance projections (Cash flow, P&L, Budgeting and Forecasting). Invoicing and accounting. Overseeing the recruitment process and administration handling. Comparing actual performance against planned/scheduled performance.
Project Manager & Startup Coach, Mentor at ABC Accelerator
March 1, 2022 - September 10, 2025
Next Round Investment Conference 2021 – investor relationship management. Planning and executing projects. Monitoring the progress of projects, ensuring that critical milestones are reached. Comparing actual performance against planned/scheduled performance. Project-related communication with all related stakeholders.
Independent Quality Management Consultant at META Smart Factory
December 1, 2021 - September 10, 2025
Part of a multidisciplinary team of field experts for all-in-one AI and IoT solution implementation. Contributing expertise in quality management, automotive standardisation and business systematisation. Supported AI & IoT implementation training, simplifying complex technical concepts into training materials. Organized international online learning events with case-based and simulation-driven content.
Certified Sprint Coach at Strategy Sprints GmbH
December 1, 2021 - September 10, 2025
Remote coaching in sales, operation, and marketing results in cost optimisation and revenue growth.
Quality Manager at Hidria d.o.o. ; Hidria Alutec, Management Board Member
November 1, 2021 - September 10, 2025
I aimed to ensure that an organisation's product or service is fit for purpose, consistent, and meets external and internal requirements. This included the coordination of both legal compliance and clients expectations. - Monitoring and advising on the performance of the overall management system, producing data based on analytical methods and reporting on performance , measuring against set standards. - Liaise with other managers and staff throughout the organisation to ensure that the quality management system functions appropriately. - Took accountability , initiated changes , and provided training, tools, and techniques to enable others to achieve desired targets. - Reorganisation of the quality department to achieve optimal team performance.
Quality Manager at Poclain Hydraulics d.o.o.
December 1, 2018 - September 10, 2025
Coordination to meet quality standards, KPI monitoring, action plans, milestone tracking. Organized a Global Quality Council in 2018.
Customer Quality Leader and Aftermarket Manager at Poclain Hydraulics d.o.o
March 1, 2018 - September 10, 2025
Supervised Slovenian branch of customer support. Daily remote communication with global aftermarket entities to rapidly solve client issues; organized tasks for service technicians; cross-department collaboration to meet customer expectations and drive growth. Delivered internal training on quality, lean, and problem solving; measured performance and designed follow-ups.
Lean Management Coordinator at Kolektor Group d.o.o.
December 31, 2015 - September 10, 2025
Developed and implemented lean principles, prepared electronic production oversight system, organized internal training.
Quality Engineer at Kolektor Group d.o.o
July 1, 2016 - September 10, 2025
Cooperated in matrix structure for customer issue resolution; surveyed production state and energy consumption; prepared quality plans; trained users; auditor liaison; proposed optimizations; produced reporting.

Education

Executive MBA at FELU
January 1, 2018 - January 1, 2019
Bachelor's Degree in Education at Faculty of Education, Ljubljana
January 1, 2002 - January 1, 2008
Executive MBA at FELU; Faculty of Economics, Ljubljana
January 1, 2018 - January 1, 2019
Bachelor's Degree in Education at Faculty of Education, Ljubljana, Slovenia
January 1, 2002 - January 1, 2008

Qualifications

Operational excellence training
January 1, 2018 - September 10, 2025
Design Sprint Certification
January 1, 2019 - September 10, 2025
Chief Innovation Officer Certification
January 1, 2018 - September 10, 2025
Operational excellence training
January 1, 2018 - September 10, 2025
Design Sprint Certification
January 1, 2019 - September 10, 2025
Chief Innovation Officer Certification
January 1, 2018 - September 10, 2025

Industry Experience

Education, Manufacturing, Professional Services, Media & Entertainment, Other, Software & Internet