I’m a detail-oriented and reliable professional with over 2 years of experience in customer support and handling data. I’m used to following clear instructions, working independently, and making sure everything I do is accurate and consistent. I have a strong eye for spotting errors, organizing information, and reviewing content carefully. I’m a fast learner and comfortable working on online platforms and completing task-based work efficiently. I enjoy turning messy information into clear, accurate content and helping customers find solutions. I’m proactive, collaborative, and eager to learn new skills to support teams and deliver measurable results in fast-paced environments.

Azeez Monday Aremu

I’m a detail-oriented and reliable professional with over 2 years of experience in customer support and handling data. I’m used to following clear instructions, working independently, and making sure everything I do is accurate and consistent. I have a strong eye for spotting errors, organizing information, and reviewing content carefully. I’m a fast learner and comfortable working on online platforms and completing task-based work efficiently. I enjoy turning messy information into clear, accurate content and helping customers find solutions. I’m proactive, collaborative, and eager to learn new skills to support teams and deliver measurable results in fast-paced environments.

Available to hire

I’m a detail-oriented and reliable professional with over 2 years of experience in customer support and handling data. I’m used to following clear instructions, working independently, and making sure everything I do is accurate and consistent. I have a strong eye for spotting errors, organizing information, and reviewing content carefully. I’m a fast learner and comfortable working on online platforms and completing task-based work efficiently.

I enjoy turning messy information into clear, accurate content and helping customers find solutions. I’m proactive, collaborative, and eager to learn new skills to support teams and deliver measurable results in fast-paced environments.

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Work Experience

Customer Service Representative at Dmarketingchamp
November 1, 2022 - Present
Responded to customer inquiries via phone, email, and live chat, addressing concerns and providing accurate information. Resolved product and service issues by clarifying concerns, finding solutions, and following up to ensure satisfaction. Maintained accurate records of customer interactions and transactions in CRM systems. Assisted customers in processing orders, returns, and exchanges according to policy. Informed customers about products and services by answering questions and making recommendations. Escalated complex issues to appropriate teams while ensuring proper follow-up. Consistently met performance metrics in response time, resolution rate, and customer satisfaction. Collaborated with team members to enhance service quality and customer experiences.
Biology Teacher (NYSC) at Merryheart Global School
January 1, 2022 - November 30, 2022
Planned and developed biology curriculum; Designed lesson plans and implemented diverse teaching methods to meet learners’ needs. Delivered engaging lessons to inspire interest in biology. Employed experiments, demonstrations, discussions, multimedia, and educational technology to enhance understanding. Regularly assessed student progress through assignments, quizzes, and tests; Maintained attendance and progress records and communicated with students, parents, and colleagues. Managed classroom effectively to create a safe learning environment. Collaborated with fellow teachers for curriculum development and participated in professional development opportunities.
R&D Team Member (IT) at TUYIL Pharmaceutical Industries
August 1, 2019 - October 31, 2019
Supported the R&D team in experimental work and laboratory procedures under supervision. Analyzed experimental results and interpreted data using appropriate software and statistical tools. Collaborated with senior researchers to derive meaningful conclusions and contributed to the design of experiments. Conducted literature reviews to stay current with relevant research. Prepared reports, presentations, and summaries of results for internal use and regulatory submissions. Maintained accurate laboratory records and collaborated with a multidisciplinary team to share ideas and results. Familiarized with regulatory guidelines and implemented them during experimentation and data analysis.

Education

B.Sc. Biochemistry at University of Ilorin (UNILORIN), Ilorin, Kwara State
January 1, 2016 - December 31, 2021
Secondary School at Victorroti Private Secondary School, Abeokuta, Ogun State
January 1, 2014 - December 31, 2015
Junior Secondary School at El-Gibbor International College, Abeokuta, Ogun State
January 1, 2009 - December 31, 2014
Primary School at Ogun International Montessori Nursery and Primary School, Ogun State
January 1, 2002 - December 31, 2009

Qualifications

The Complete Copywriting Course
January 1, 2023 - May 14, 2026
Email Marketing Essentials
January 1, 2023 - May 14, 2026
Learning Conversion Copywriting
January 1, 2022 - May 14, 2026
Content Creation: Strategy and Tools
January 1, 2022 - May 14, 2026
Content Marketing Foundations
January 1, 2022 - May 14, 2026
Writing Emails People Want to Read
January 1, 2022 - May 14, 2026

Industry Experience

Education, Life Sciences, Professional Services, Media & Entertainment