CRM & E-commerce Operations

Projects and case studies highlighting my experience in CRM administration, e-commerce management, and process optimization. My work focuses on improving customer experience, ensuring data accuracy, and coordinating cross-functional workflows. I’ve handled CRM data organization, lead routing, reporting, and e-commerce operations such as product listing accuracy, order fulfillment, and communication management. Each project reflects my commitment to efficiency, adaptability, and detail-oriented execution.