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I am a customer-focused and reliable entry-level Hotel Support Advisor with strong communication skills and a passion for hospitality. I am adept at assisting guests, resolving inquiries, and supporting hotel operations to ensure a positive guest experience. I am a quick learner with a professional attitude and a teamwork mindset. In my experience at the Sheraton Hotel, I contributed to front desk operations by assisting guests with inquiries and bookings, maintaining professional communication, resolving basic concerns, and supporting daily operations. I am calm under pressure, willing to work shifts and weekends, and I pay strong attention to detail while remaining adaptable and eager to learn.…I am a customer-focused and reliable entry-level Hotel Support Advisor with strong communication skills and a passion for hospitality. I am adept at assisting guests, resolving inquiries, and supporting hotel operations to ensure a positive guest experience. I am a quick learner with a professional attitude and a teamwork mindset. In my experience at the Sheraton Hotel, I contributed to front desk operations by assisting guests with inquiries and bookings, maintaining professional communication, resolving basic concerns, and supporting daily operations. I am calm under pressure, willing to work shifts and weekends, and I pay strong attention to detail while remaining adaptable and eager to learn.

Lance Washington

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I am a customer-focused and reliable entry-level Hotel Support Advisor with strong communication skills and a passion for hospitality. I am adept at assisting guests, resolving inquiries, and supporting hotel operations to ensure a positive guest experience. I am a quick learner with a professional attitude and a teamwork mindset. In my experience at the Sheraton Hotel, I contributed to front desk operations by assisting guests with inquiries and bookings, maintaining professional communication, resolving basic concerns, and supporting daily operations. I am calm under pressure, willing to work shifts and weekends, and I pay strong attention to detail while remaining adaptable and eager to learn.…I am a customer-focused and reliable entry-level Hotel Support Advisor with strong communication skills and a passion for hospitality. I am adept at assisting guests, resolving inquiries, and supporting hotel operations to ensure a positive guest experience. I am a quick learner with a professional attitude and a teamwork mindset. In my experience at the Sheraton Hotel, I contributed to front desk operations by assisting guests with inquiries and bookings, maintaining professional communication, resolving basic concerns, and supporting daily operations. I am calm under pressure, willing to work shifts and weekends, and I pay strong attention to detail while remaining adaptable and eager to learn.

Available to hire

I am a customer-focused and reliable entry-level Hotel Support Advisor with strong communication skills and a passion for hospitality. I am adept at assisting guests, resolving inquiries, and supporting hotel operations to ensure a positive guest experience. I am a quick learner with a professional attitude and a teamwork mindset.

In my experience at the Sheraton Hotel, I contributed to front desk operations by assisting guests with inquiries and bookings, maintaining professional communication, resolving basic concerns, and supporting daily operations. I am calm under pressure, willing to work shifts and weekends, and I pay strong attention to detail while remaining adaptable and eager to learn.

Skills

CRM

Microsoft Office

Experience Level

CRM

Beginner

Microsoft Office

Beginner

Language

Work Experience

Customer Support / Hospitality Trainee at Sheraton Hotel

October 1, 2011 - March 1, 2015

Assisted guests with inquiries, bookings, and service requests; Maintained professional and friendly communication at all times; Resolved basic guest concerns and escalated issues when necessary; Supported front desk and hotel staff with daily operations.