UX/UI Design Senior at IBM

Projects *Banking Secrecy (Internal) *Leadership in IMF (Internal & External) *Check Inquiry and Deletion (Internal) *Mobile Fees (External) *Cash-in-Transit Carrier Map (Internal) *Manual Message Generator (Internal) Claro UX advisor - Monitoring the squads workflow. - Status of daily activities. - Collaboration in interviews and user research. - Review of scripts for interviews with users. - Preparation of presentations about UX and results. Leroy Merlin UX/UI and Art Director - Development of visual communications for website, email marketing and whatsapp. - Posting schedule of communications on the website - Visual organization of the website (smartedit) - UI activities (web) In the projects listed above, I played an integral role as a UX/UI Designer, Researcher, and UX Writer, leading initiatives from initial research through final delivery. I conducted in-depth analysis to support informed design decisions, wrote with clear intention to ensure effective communication, and prioritized accessibility from discovery through handoff. I managed multiple projects simultaneously while maintaining transparent and collaborative communication with technical teams, meeting deadlines aligned with both business and development expectations. The result was a user-centered and effective experience, validated through testing and built on strong relationships and technical excellence.