Hi, I’m Laura E. Rios — a creative, detail-oriented content marketer and graphic designer with 4+ years’ experience driving growth through visually engaging digital campaigns. I’m skilled at crafting eye-catching assets, managing end-to-end projects, and collaborating across teams. I’m tech-savvy and proactive, streamlining workflows with CRM, email marketing, and AI tools. With a growth mindset, I optimize content to boost engagement and lead generation, delivering polished, on-time campaigns that consistently hit performance goals. I love turning ideas into polished campaigns that resonate with audiences and drive measurable results.…

Laura E. Rios

Hi, I’m Laura E. Rios — a creative, detail-oriented content marketer and graphic designer with 4+ years’ experience driving growth through visually engaging digital campaigns. I’m skilled at crafting eye-catching assets, managing end-to-end projects, and collaborating across teams. I’m tech-savvy and proactive, streamlining workflows with CRM, email marketing, and AI tools. With a growth mindset, I optimize content to boost engagement and lead generation, delivering polished, on-time campaigns that consistently hit performance goals. I love turning ideas into polished campaigns that resonate with audiences and drive measurable results.…

Available to hire

Hi, I’m Laura E. Rios — a creative, detail-oriented content marketer and graphic designer with 4+ years’ experience driving growth through visually engaging digital campaigns. I’m skilled at crafting eye-catching assets, managing end-to-end projects, and collaborating across teams. I’m tech-savvy and proactive, streamlining workflows with CRM, email marketing, and AI tools.

With a growth mindset, I optimize content to boost engagement and lead generation, delivering polished, on-time campaigns that consistently hit performance goals. I love turning ideas into polished campaigns that resonate with audiences and drive measurable results.

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Skills

Experience Level

Language

English
Fluent
Portuguese
Advanced
Dutch
Advanced
Spanish; Castilian
Fluent

Work Experience

Community Manager (5 accounts) at Top.funnel
February 1, 2022 - April 30, 2022
Managed community across five accounts in Willemstad, Curacao (remote).
Social Media Content / Moderator at Fluency Academy
April 1, 2022 - May 31, 2022
Created social content and moderated community engagement for Fluency Academy, Brazil (remote).
Community Manager / Copywriter at Hotel Cataluña
January 1, 2021 - December 31, 2022
Managed community and wrote copy for Hotel Cataluña.
Customer Service at 1800 Remodel
March 1, 2018 - June 30, 2019
Customer service duties (remote).
Customer Service at The Kidney Clothes Program
January 1, 2018 - January 1, 2020
Customer service duties (remote).
Customer Service at Accedo Medellin
January 1, 2018 - January 1, 2020
Customer service on-site.
Customer Service at AT&T, DIRECTV Medellin
July 1, 2017 - October 31, 2019
Customer service on-site.
Executive Assistant / Social Media Manager at Vittorium Design
May 1, 2019 - March 31, 2023
Administrative support, event coordination, and social media management; assisted marketing initiatives.
Marketing Assistant at Techniek en Design
January 1, 2018 - January 1, 2020
Support marketing campaigns, design collateral, and assist with hybrid work arrangements.
Customer Service at 1800 Remodel
January 1, 2019 - April 30, 2020
Provided remote customer support and order assistance; maintained customer satisfaction.
Customer Service at Accedo
March 1, 2018 - June 30, 2019
On-site customer service operations in Medellin; assisted clients and resolved issues.
Customer Service at AT&T / DIRECTV Medellin
July 1, 2017 - October 31, 2019
On-site customer service interactions; provided support and problem resolution.

Education

Master’s in Community Management at IEBS
January 1, 2019 - December 31, 2019
TEFL - English Teacher at TEFL (Remote)
June 1, 2022 - September 30, 2022
Marketing and Communication at The College of the Dutch Caribbean
January 1, 2019 - January 1, 2020
Marketing and Communication at The College of the Dutch Caribbean
January 1, 2019 - December 31, 2019
Master’s in Community Management at IEBS
June 1, 2022 - September 30, 2022
TEFL - English Teacher at TEFL Certification
January 1, 2019 - January 1, 2020

Qualifications

TEFL Certification - English Teacher
January 1, 2019 - January 1, 2020

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Education, Retail

Skills

Experience Level