Hi, I’m Lauren McDonald, a Learning Systems Designer and AI Enablement professional focused on building practical, scalable training and onboarding experiences across AI and education environments. I design adult-learning workflows, contributor onboarding, and evaluation systems for AI programs, turning complex concepts into clear, actionable learning paths and fast-delivery solutions. I thrive designing from framework to course delivery, helping organizations create efficient training ecosystems that empower people to succeed with AI. I bring a psychology background and real-world teaching experience across multiple age groups, with a strong emphasis on adapting learning for diverse abilities, learning styles, and neurodivergent learners. I care about what actually works for the learner, not just what checks a box. Through Learn Craft AI, I build training that demystifies AI and enables people to contribute confidently and responsibly in AI-driven environments.

Lauren McDonald

Hi, I’m Lauren McDonald, a Learning Systems Designer and AI Enablement professional focused on building practical, scalable training and onboarding experiences across AI and education environments. I design adult-learning workflows, contributor onboarding, and evaluation systems for AI programs, turning complex concepts into clear, actionable learning paths and fast-delivery solutions. I thrive designing from framework to course delivery, helping organizations create efficient training ecosystems that empower people to succeed with AI. I bring a psychology background and real-world teaching experience across multiple age groups, with a strong emphasis on adapting learning for diverse abilities, learning styles, and neurodivergent learners. I care about what actually works for the learner, not just what checks a box. Through Learn Craft AI, I build training that demystifies AI and enables people to contribute confidently and responsibly in AI-driven environments.

Available to hire

Hi, I’m Lauren McDonald, a Learning Systems Designer and AI Enablement professional focused on building practical, scalable training and onboarding experiences across AI and education environments. I design adult-learning workflows, contributor onboarding, and evaluation systems for AI programs, turning complex concepts into clear, actionable learning paths and fast-delivery solutions. I thrive designing from framework to course delivery, helping organizations create efficient training ecosystems that empower people to succeed with AI.

I bring a psychology background and real-world teaching experience across multiple age groups, with a strong emphasis on adapting learning for diverse abilities, learning styles, and neurodivergent learners. I care about what actually works for the learner, not just what checks a box. Through Learn Craft AI, I build training that demystifies AI and enables people to contribute confidently and responsibly in AI-driven environments.

See more

Language

English
Fluent

Work Experience

Founder & AI Enablement Consultant at Learning Craft AI (Remote)
March 1, 2026 - Present
Founder of an AI enablement and education platform focused on adult workforce development and AI literacy. Design and deliver B2B consulting engagements helping AI organizations build contributor onboarding programs, evaluation rubrics, calibration systems, and operational workflows for AI training pipelines. Develop B2C training courses that translate AI training concepts (prompt evaluation, rubric scoring, RLHF workflows) into accessible, structured learning experiences for non-technical contributors. Advise clients on training infrastructure gaps, onboarding, QA, and contributor operations, and recommend practical, scalable solutions. Build a corporate training licensing model to enable companies to deploy contributor training programs without an internal L&D function. Design quality alignment systems including calibration workflows, inter-rater reliability frameworks, root-cause analysis processes, and failure pattern identification to improve consistency across AI data programs.
Senior Instructional Designer / Enablement Program Manager at Snorkel AI (Remote)
December 1, 2025 - February 1, 2026
Led needs assessments and gap analyses to align onboarding and training with program quality goals. Developed modular onboarding for adult contributors using ADDIE, built scalable onboarding paths, and managed LMS content to keep materials current and accessible. Counseled cross-functional stakeholders on translating business needs into structured L&D roadmaps and milestone-based progress tracking. Collaborated on translating business requirements into a structured learning roadmap with clear milestones and timelines.
Instructional Designer & Enablement Specialist at Scale AI (Contract via Hire Art) (Remote)
August 1, 2024 - December 1, 2025
Designed and deployed technical training programs for adult contributors across enterprise ML/AI programs, including playbooks, eLearning modules, assessments, and self-serve resources. Administered and optimized LMS content across multiple concurrent programs, ensuring materials remained engaging, accessible, and aligned to evolving program needs. Implemented QA-aligned rubrics and competency-based frameworks to set clear performance standards and support cross-organizational skill development.
Senior Queue Manager – Operations at Scale AI (Contract via Hire Art) (Remote)
February 1, 2024 - August 1, 2024
Led operations across multiple concurrent AI data programs, tracked KPIs, throughput, and quality benchmarks to identify performance gaps and drive improvements. Built and maintained internal SOPs, process documentation, and operational playbooks to maintain program consistency as requirements shifted. Mentored team members on quality assessment, workflow optimization, and performance improvement.
Platinum Contributor Success Manager at Scale AI (Contract via Hire Art) (Remote)
July 1, 2023 - February 1, 2024
Managed performance for adult contributors across 4 to 5 concurrent AI data programs, providing coaching, quality feedback, and training support to maintain accuracy and throughput standards. Identified recurring error patterns and workflow gaps, turning findings into training recommendations and process improvements.
AI / LLM Trainer at Freelance (Remote)
April 1, 2023 - July 1, 2023
Contributed to LLM training workflows via RLHF and SFT, producing high-quality prompt-response pairs and applying structured evaluation criteria to rank and score model outputs. Conducted red-teaming evaluations and documented findings as quality criteria to inform training design for AI data programs.
Account Manager & Training Specialist at Collector's Armoury Ltd., McDonough, GA
August 1, 2018 - April 1, 2019
Designed and delivered red-team onboarding and operational training, developed SOPs, and built QA benchmarks to support team performance and SLA adherence. Focused on enabling internal customers with tailored training and ongoing support.
Curriculum Designer & Multi-age Educator at Independent Educator / Homeschool
January 1, 2015 - Present
9+ years of curriculum design and individualized instruction for school-aged learners across early childhood through middle school. Design and regularly iterate on individualized learning plans across multiple learners, managing pace, needs, and learning styles. Apply psychology-informed strategies around behavior, motivation, and executive function to support neurodivergent learners, including pacing, scaffolding, and multimodal content delivery. Build curriculum sequences that introduce concepts progressively, check mastery before progression, and adjust in real time based on learner responses.
Founder & Content Creator at Mompassionate
January 1, 2013 - Present
Founder of a digital platform supporting mothers through short-form video content, mental health advocacy, and community storytelling.

Education

Bachelor of Arts in Psychology at University of Arizona Global Campus
January 1, 2009 - December 31, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Professional Services, Software & Internet, Media & Entertainment