Lauren is currently a product & process trainer and facilitator with experience in the corporate world and the automotive industry since 2001. Her background and skills as a credentialed instructor also translate successfully to any industry. Her training & strategy background sets employees up to succeed in better communication, soft skills and positive culture change. Explaining the technical in an understandable way is also one of her many strengths. She excels at creating learning and development experiences with a friendly and approachable attitude, a commitment to professionalism, and a job well done. An education background has added to her product training, instructional design and curriculum skills for user-friendly explanations and terminology. Having lived overseas (London & Budapest 2007 -2010) has broadened her awareness of differing teaching styles and communication protocols within schools, government agencies and corporate settings. To proactively stay ahead with virtual training work transitions, Lauren has completed the requirements to be recognized as a Modern Classroom Certified Trainer MCCT © from Logical Operations. This training credential and exam (MCC-210) is for virtual educators and instructors to learn best practices for remote delivery of instruction. She is continually promoting companies with services such as: • Virtual Online Training • Corporate and Customer Experience Training • Ride n drive events • In-Dealership Assessments & Product launches • Business Process Evaluation and Consulting • Automotive Product Training, Facilitation, Process Training, Luxury & Premium Soft Skills • Emceeing & Hosting • Event Management & On-site logistics • Lead generation tactics and follow up strategies Consulting projects have included corporate assessment evaluations for consistent customer experiences, enablement onboarding, company standards training, guidelines & follow-up. Within the IT world, she's improved inventory accuracy and database charts for more efficient sales processes regarding known inventory availability to increase actual sales. Key words: Facilitator, Virtual Trainer, Culture change, Product Specialist, Product Trainer, Curriculum Development, Marketing & Promotional events, Process Training, Premium Customer Experience, Emcee, Ear Prompter, Content Writer, Experiential Marketing, Location Manager. Please see projects on LinkedIn

LaurenCismyname

Lauren is currently a product & process trainer and facilitator with experience in the corporate world and the automotive industry since 2001. Her background and skills as a credentialed instructor also translate successfully to any industry. Her training & strategy background sets employees up to succeed in better communication, soft skills and positive culture change. Explaining the technical in an understandable way is also one of her many strengths. She excels at creating learning and development experiences with a friendly and approachable attitude, a commitment to professionalism, and a job well done. An education background has added to her product training, instructional design and curriculum skills for user-friendly explanations and terminology. Having lived overseas (London & Budapest 2007 -2010) has broadened her awareness of differing teaching styles and communication protocols within schools, government agencies and corporate settings. To proactively stay ahead with virtual training work transitions, Lauren has completed the requirements to be recognized as a Modern Classroom Certified Trainer MCCT © from Logical Operations. This training credential and exam (MCC-210) is for virtual educators and instructors to learn best practices for remote delivery of instruction. She is continually promoting companies with services such as: • Virtual Online Training • Corporate and Customer Experience Training • Ride n drive events • In-Dealership Assessments & Product launches • Business Process Evaluation and Consulting • Automotive Product Training, Facilitation, Process Training, Luxury & Premium Soft Skills • Emceeing & Hosting • Event Management & On-site logistics • Lead generation tactics and follow up strategies Consulting projects have included corporate assessment evaluations for consistent customer experiences, enablement onboarding, company standards training, guidelines & follow-up. Within the IT world, she's improved inventory accuracy and database charts for more efficient sales processes regarding known inventory availability to increase actual sales. Key words: Facilitator, Virtual Trainer, Culture change, Product Specialist, Product Trainer, Curriculum Development, Marketing & Promotional events, Process Training, Premium Customer Experience, Emcee, Ear Prompter, Content Writer, Experiential Marketing, Location Manager. Please see projects on LinkedIn

Available to hire

Lauren is currently a product & process trainer and facilitator with experience in the corporate world and the automotive industry since 2001. Her background and skills as a credentialed instructor also translate successfully to any industry. Her training & strategy background sets employees up to succeed in better communication, soft skills and positive culture change. Explaining the technical in an understandable way is also one of her many strengths. She excels at creating learning and development experiences with a friendly and approachable attitude, a commitment to professionalism, and a job well done.

An education background has added to her product training, instructional design and curriculum skills for user-friendly explanations and terminology. Having lived overseas (London & Budapest 2007 -2010) has broadened her awareness of differing teaching styles and communication protocols within schools, government agencies and corporate settings.

To proactively stay ahead with virtual training work transitions, Lauren has completed the requirements to be recognized as a Modern Classroom Certified Trainer MCCT © from Logical Operations. This training credential and exam (MCC-210) is for virtual educators and instructors to learn best practices for remote delivery of instruction.

She is continually promoting companies with services such as:

• Virtual Online Training
• Corporate and Customer Experience Training
• Ride n drive events
• In-Dealership Assessments & Product launches
• Business Process Evaluation and Consulting
• Automotive Product Training, Facilitation, Process Training, Luxury & Premium Soft Skills
• Emceeing & Hosting
• Event Management & On-site logistics
• Lead generation tactics and follow up strategies

Consulting projects have included corporate assessment evaluations for consistent customer experiences, enablement onboarding, company standards training, guidelines & follow-up. Within the IT world, she’s improved inventory accuracy and database charts for more efficient sales processes regarding known inventory availability to increase actual sales.

Key words:
Facilitator, Virtual Trainer, Culture change, Product Specialist, Product Trainer, Curriculum Development, Marketing & Promotional events, Process Training, Premium Customer Experience, Emcee, Ear Prompter, Content Writer, Experiential Marketing, Location Manager.

Please see projects on LinkedIn

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Spanish; Castilian
Intermediate
Hungarian
Intermediate

Work Experience

IDT Facilitator, Product Trainer & Assessor at Various automotive manufacturers
January 1, 2001 - Present
Facilitated product and process training, assessment, curriculum development, and onboarding across automotive clients; designed and delivered multi-channel training, decks, rubrics, and evaluation, supporting dealer network enablement.
Instructor at Saddleback Valley Unified School District
January 1, 2012 - September 13, 2025
Taught and developed curriculum for diverse learners; integrated TEFL methods and educational technology; supported student outcomes and engagement.
Instructor at Los Angeles Unified School District
January 1, 1999 - September 13, 2025
Instructed students and designed learning experiences; collaborated with faculty and administrators to deliver effective education.
Commercial Contracts Department at Screen Actors’ Guild (SAG-AFTRA)
January 1, 1995 - September 13, 2025
Managed contracts and compliance for commercial productions; supported actors and productions in Hollywood.
Assistant to CIO at American IC Exchange
January 1, 1995 - September 13, 2025
Assisted CIO with administrative tasks, project coordination and cross-functional communication.
Administration Team at Lee Abbey London
January 1, 2008 - September 13, 2025
Administrative support for operations in London; cross-cultural coordination.
English Instructor TEFL at Karolyi Istvan School
January 1, 2010 - September 13, 2025
TEFL English instruction; designed and delivered language curriculum for international learners.
Product Trainer | Facilitator | Consultant at Nationwide Projects
August 1, 2001 - Present
Achieved improved sales and service brand and product knowledge and retention. Crafted soft-skills techniques for premium customer experience satisfaction improvements and OEM-required standards. Increased usage and understanding of corporate processes via SaaS onboarding, delivering training content and enabling dealership management to engage more customers and improve ROI. Led enrollment for online asynchronous training, led Zoom sessions for executives and management, and supported remote test drive workflows and platform scheduling.
Credentialed Instructor at Saddleback Unified School District
June 1, 1999 - Present
Developed curriculum for several subjects across classroom levels and adult learning (ESL/TEFL). Engaged large audiences through public speaking, demonstrated empathy and patience in explaining content, and supported diverse learners, including Special Needs students.
Credentialed Instructor at Karolyi Istvan Secondary School
January 1, 2010 - September 13, 2025
Designed and implemented English lessons for Hungarian student population, enabling improved language skills and classroom engagement.
Administrative Team at Lee Abbey London
January 1, 2008 - September 13, 2025
Supported international students with housing logistics, payments, extracurricular activities and overall student experience and well-being.

Education

TEFL Certification at I-To-I Learning Centre
January 1, 2010 - January 1, 2010
Teaching Credential at Christ College Irvine (Concordia University)
January 1, 1995 - January 1, 1995
Bachelor of Arts in Sociology at University of California, Los Angeles (UCLA)
January 1, 1994 - January 1, 1994
Multiple Subject Teaching Credential at Christ College Irvine
January 11, 2030 - September 13, 2025
B.A. Sociology, Minor: Education at University of California at Los Angeles
January 11, 2030 - September 13, 2025

Qualifications

Modern Classroom Certified Trainer MCCT© (Virtual Educator)
June 1, 2020 - September 13, 2025
Saddleback College – Automotive Engineering – AUTO 207
September 1, 2018 - September 13, 2025
S/P2 Automotive Service Safety Certification
August 1, 2018 - September 13, 2025
Automotive Engineering Fundamentals – AUTO 100
January 1, 2012 - September 13, 2025
GM Trained Safety Driver
January 1, 2006 - September 13, 2025
Subaru of America – Foundations Certified
January 1, 2006 - January 1, 2009
Subaru of America – Foundations Certified
January 1, 2013 - January 1, 2015
Subaru of America - Automotive Corporate Training
January 1, 2005 - January 1, 2009
Kaizen Concepts - Subaru of America Corporate Headquarters
January 1, 2005 - January 1, 2009
Ear Prompter Training – IMS Corporation Atlanta
January 1, 2002 - September 13, 2025
GM Technical Corporate Training
January 1, 2001 - September 13, 2025
Coursera – Business Fundamentals For Non-Finance Professionals
January 1, 2009 - September 13, 2025
MCCT Modern Classroom Certified Teacher (MC210) – Logical Operations
January 11, 2030 - September 13, 2025
TEFL – Teaching English to Foreign Learners
January 11, 2030 - September 13, 2025
Foundations Certified – Subaru of America SP/2 Automotive Service Safety Certification
January 11, 2030 - September 13, 2025
California Teaching Credential K-12 Multiple Subject Certification
January 11, 2030 - September 13, 2025
Agile Project Management – In Progress – University of Maryland
January 11, 2030 - September 13, 2025

Industry Experience

Education, Professional Services, Media & Entertainment, Other, Non-Profit Organization, Manufacturing, Software & Internet, Transportation & Logistics
    uniE603 Eggland's Best -Egg Com'l
    This was a proposed spec commercial for Eggland's Best radio spot music voiceover vocal jingle
    uniE603 PSA for OCLINKS Radio ( California 88.5fm)
    This was a public service announcement for covid-19 and ksbr radio 88.5 for Saddleback College Radio