I'm a graphic designer and artist focused on branding, visual identity, and digital design. I enjoy turning ideas into cohesive visuals that communicate clearly and engage audiences.\n\nI collaborate across disciplines, manage multiple projects, and bring hands-on experience with the Adobe Creative Suite to marketing materials and campaigns.…

Lauren Gratas

I'm a graphic designer and artist focused on branding, visual identity, and digital design. I enjoy turning ideas into cohesive visuals that communicate clearly and engage audiences.\n\nI collaborate across disciplines, manage multiple projects, and bring hands-on experience with the Adobe Creative Suite to marketing materials and campaigns.…

Available to hire

I’m a graphic designer and artist focused on branding, visual identity, and digital design. I enjoy turning ideas into cohesive visuals that communicate clearly and engage audiences.\n\nI collaborate across disciplines, manage multiple projects, and bring hands-on experience with the Adobe Creative Suite to marketing materials and campaigns.

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Language

English
Fluent
French
Intermediate

Work Experience

Reservations Clerk at Quicksilver
August 1, 2015 - Present
Deliver exceptional customer service via phone, email, and in person for one of Australia’s leading Great Barrier Reef tourism companies. Process bookings using reservations software (training in RMS and TourCMS). Coordinate customer details and prepare manifest data for daily reef tours and partner operations. Communicate clearly and efficiently with customers and team members in a high-volume environment. Provide guests with accurate information about cruise options, diving, and tour inclusions. Promote special offers and up-sell additional services and reef experiences. Recognised for professionalism, positivity, and product knowledge in a dynamic team setting.
Freelance Graphic Designer (Part-Time) at Self-Employed
January 1, 2021 - Present
Create brand identities, social media content, and marketing collateral for local businesses. Produce assets using Adobe Creative Cloud, optimized for print and web. Support tourism operators and small businesses with branding identities, social media marketing, and brochureware design.
Social Media Content Creator (Casual) at Cool Rides Port Douglas
March 1, 2025 - Present
Content creation for social media channels including YouTube, Facebook, and Instagram. Skilled in Adobe Suite (Photoshop, InDesign, Illustrator, After Effects, Premiere Pro). Responsible for Meta Business Suite, Google Docs/Sheets management, volunteer coordination, team support, office administration, and financial recordkeeping. Enthusiastic knowledge of Port Douglas & Daintree Region.
Operations & Marketing Manager at FNSF-Nomad Port Douglas
October 31, 2024 - July 18, 2025
Developed and executed social media and digital marketing strategies, including weekly CRMs. Designed visual content for branding, promotions, and customer engagement. Managed content creation and storytelling, enhancing brand identity and audience connection. Maintained website with regular updates, photos, videos, and promoting audience engagement. Managed weekly invoicing, balancing, and payroll duties.
Freelance Graphic Designer at Freelance
January 1, 2021 - Present
Create brand identities, marketing collateral, and digital content for local businesses. Design assets optimized for print and web using Adobe Creative Cloud. Support tourism operators and small businesses with brand development, social media content, and promotional design.
Social Media Content Creator at Cool Rides Port Douglas
March 1, 2025 - Present
Develop and schedule content for YouTube, Facebook, and Instagram using Meta Business Suite. Produce graphics, animations, and video content in Adobe Photoshop, Illustrator, After Effects, and Premiere Pro. Manage volunteer coordination, team communications, and content calendars.
Operations & Marketing Manager at FNSF–Nomad
October 1, 2024 - October 17, 2025
Designed and implemented digital marketing strategies and weekly CRM communications. Created branded content for campaigns, promotions, and customer engagement. Managed social media channels, website updates, and brand storytelling to increase reach and visibility.
Reservations Clerk at Quicksilver Group
August 1, 2015 - Present
Deliver exceptional customer service for one of Australia’s leading Great Barrier Reef tourism operators. Process bookings and coordinate customer details using reservation software (RMS, TourCMS). Collaborate with operations teams to prepare daily manifests and maintain smooth logistics. Recognized for professionalism, product knowledge, and reliability in a fast-paced environment.
Front Office Manager at Reef Club Resort
March 1, 2015 - October 17, 2025
Lead front office operations and guest services in a busy resort environment; oversee reception staff, reservations, and guest inquiries.
Pharmacy Assistant at LiveLife Pharmacy
March 1, 2014 - October 17, 2025
Assisted customers, managed stocking and invoicing, and supported pharmacy operations.
Property Manager/Marketing at Century 21
December 1, 2010 - October 17, 2025
Managed rental properties and marketing activities, including listings and promotions.
Property Manager/Marketing at Vista Realty
May 1, 2006 - October 17, 2025
Property management and marketing responsibilities.
Reservations Manager at Australian Accommodation
April 1, 2005 - October 17, 2025
Managed reservations operations and guest communications.
Front Office/Duty Manager at Dunk Island Resort
April 1, 2005 - October 17, 2025
Front office and duty management responsibilities in a resort setting.
Marketing & Yield Assistant at RCI International
March 1, 2005 - October 17, 2025
Assisted marketing and yield management tasks for travel and accommodation products.

Education

Bachelor of Creative Arts at James Cook University
April 21, 2020 - May 19, 2026
Majoring in Design Innovation, with Honours
Bachelor of Creative Arts and Media (Design Innovation) (Honours) at James Cook University
January 11, 2030 - January 1, 2026

Qualifications

Winner - Harry Hopkins Memorial Art Prize (Acquisitive)
February 18, 2023 - February 18, 2023
Winner - DFAT Scholarship (French Polynesia), Exchange
December 13, 2023 - July 18, 2025
Finalist - Port Shorts Film Festival
October 21, 2023 - October 21, 2023
Harry Hopkins Memorial Art Prize (Acquisitive)
January 11, 2030 - October 17, 2025
Department of Foreign Affairs Scholarship - French Polynesia Exchange
January 11, 2030 - October 17, 2025
Port Shorts Film Festival 2023 Finalist
January 11, 2030 - October 17, 2025

Industry Experience

Travel & Hospitality, Media & Entertainment, Retail, Professional Services, Other
    paper Portfolio
    I am a passionate graphic designer and artist specializing in crafting unique branding identities, logos, typefaces, and personalized artwork for businesses and individuals. My expertise extends to content creation, print-ready designs, advertising and signage, album and book covers, and photography. With a Bachelor’s Degree (Hons) in Design Innovation, I bring a fresh, creative approach to every project, transforming ideas into visually striking designs that make an impact. Whether you’re looking for a distinctive brand identity or custom artwork, I am dedicated to delivering high-quality, meaningful designs tailored to your vision.…