Bilingual customer service professional with extensive experience in reservations, complaints handling, and customer support across phone, live chat, and email. I also bring strong training experience, alongside Dutch–English translation and proofreading for customer and legal communications.
Studied English and Dutch, with translation skills and a great deal of creative writing in personal life.
Based in the UK since December 2018, I support guests and travel agents with booking amendments, cancellations, special requests, and reservation enquiries. I’m known for handling documentation accurately, managing feedback and reviews, and communicating clearly in both Dutch and English.
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