Letícia Viegas
Senior UI/UX Designer with 11+ years of experience designing enterprise and SaaS products. Strong background in product discovery, UX strategy and research, with experience in regulated and high-complexity environments.
About
Senior UI/UX Designer with 11+ years of experience designing enterprise and SaaS products. Strong background in product discovery, UX strategy and research, with experience in regulated and high-complexity environments. Proven ability to work in cross-functional and global teams.
- 5 years' experience
- Joined January 2026
Skills· 4
Languages
- PortugueseFluent
- EnglishFluent
- Spanish; CastilianAdvanced
- FrenchBeginner
Industry experience
- Software & Internet
- Professional Services
- Education
- Financial Services
- Media & Entertainment
Work experience· 4 roles
Led the creation of the company’s first Design System, established a unified visual language and reusable component library; defined UI standards and documentation; improved design-to-development alignment and reduced UI inconsistencies; enabled faster handoffs and cross-team collaboration; applied usability best practices to AI-driven marketing products to improve lead generation and explainability.
B2B enterprise SaaS reinsurance platform redesign to address usability, operational complexity and scalability issues; led product discovery, conducted interviews and inception workshops, synthesized journeys and gaps, created low- to high-fidelity wireframes and a prototype to validate end-to-end workflows; coordinated stakeholders across multiple areas; leveraged agentic AI to support research transcription and UX strategy alignment.
Strategic internal platform supporting team allocation, engagement management, time-off requests and performance reviews.
Education
Certifications and awards· 5
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