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Social media and marketing professional with experience building and managing content strategies across Instagram, LinkedIn, Facebook, and Twitter. Skilled in branding, event promotion, internal communications, and using analytics to improve engagement and campaign performance. Background includes independent social media management with affiliate and brand collaborations, as well as corporate social media coordination supporting product and conference initiatives. Strong customer support and project coordination experience, with proficiency in software and computer literacy.…Social media and marketing professional with experience building and managing content strategies across Instagram, LinkedIn, Facebook, and Twitter. Skilled in branding, event promotion, internal communications, and using analytics to improve engagement and campaign performance. Background includes independent social media management with affiliate and brand collaborations, as well as corporate social media coordination supporting product and conference initiatives. Strong customer support and project coordination experience, with proficiency in software and computer literacy.

Lien Nguyen

Social Media Manager, Marketing Consultant, Content Producer, +5

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Social media and marketing professional with experience building and managing content strategies across Instagram, LinkedIn, Facebook, and Twitter. Skilled in branding, event promotion, internal communications, and using analytics to improve engagement and campaign performance. Background includes independent social media management with affiliate and brand collaborations, as well as corporate social media coordination supporting product and conference initiatives. Strong customer support and project coordination experience, with proficiency in software and computer literacy.…Social media and marketing professional with experience building and managing content strategies across Instagram, LinkedIn, Facebook, and Twitter. Skilled in branding, event promotion, internal communications, and using analytics to improve engagement and campaign performance. Background includes independent social media management with affiliate and brand collaborations, as well as corporate social media coordination supporting product and conference initiatives. Strong customer support and project coordination experience, with proficiency in software and computer literacy.

Available to hire

Social media and marketing professional with experience building and managing content strategies across Instagram, LinkedIn, Facebook, and Twitter. Skilled in branding, event promotion, internal communications, and using analytics to improve engagement and campaign performance.

Background includes independent social media management with affiliate and brand collaborations, as well as corporate social media coordination supporting product and conference initiatives. Strong customer support and project coordination experience, with proficiency in software and computer literacy.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Vietnamese

Advanced

Work Experience

Social Media Coordinator at Airspan Networks

June 1, 2022 - Present

Developed and executed content strategies across Twitter, Instagram, Facebook, and LinkedIn (50,000+ total followers), including videos, case studies, and visual posts aligned to brand messaging. Supported corporate marketing initiatives by promoting press releases, amplifying campaign messaging, and aligning social content with overall brand strategy. Tracked social media performance metrics and engagement data to inform marketing strategy using internal analytics tools. Collaborated cross-functionally with marketing and events teams for conference promotions and product campaigns. Provided on-site event support (e.g., MWC), including swag setup, inventory tracking, and agenda coordination.

Social Media Coordinator at Mimosa By Airspan

October 1, 2021 - December 31, 2023

Managed daily content across Twitter, Instagram, Facebook, and LinkedIn, including videos, case studies, and branded graphics. Created and supported marketing campaigns for products, events, and government funding opportunity initiatives. Built and maintained content calendars across multiple channels, coordinating with the creative team for timely asset development. Tracked audience growth, engagement, and campaign performance to refine strategy and maximize reach.

Service Representative at BNY Mellon

December 1, 2020 - May 31, 2021

Processed and managed shareholder requests including trades, forms, and registrations to ensure accurate data handling and timely communication. Managed and updated customer data using CRM and database systems to maintain data integrity. Utilized CRM, AVAYA, and multiple computer databases to input and manage customer information. Delivered high-quality customer support and resolved inquiries efficiently.

Marketing Representative for Bose Company at B D Smktg

December 1, 2019 - January 31, 2020

Supported brand visibility through advertising campaigns and in-store remarketing. Collected and reported customer insights and analytics to inform marketing strategies. Maintained brand compliance across retail displays to ensure consistent messaging. Assisted customers with product information to enhance their buying experience.

Front Desk Assistant at Porro’s Custom Interiors

April 1, 2019 - September 30, 2019

Managed front desk operations including calls and customer inquiries. Coordinated company events, meetings, and client appointments, managing agendas and schedules. Assisted with rebranding efforts and created content for social media campaigns. Monitored inventory and restocked equipment. Handled customer inquiries, payments, and bookings to ensure smooth operations.

Independent Social Media Manager

January 1, 2017 - Present

Built and managed a personal brand on Instagram with 30,000+ followers and 3,000+ average engagements per post. Partnered with 50+ brands to promote products using curated photo, video, and story content. Drove an estimated $30,000 in indirect sales via affiliate links, brand promotions, and campaign collaborations. Created, scheduled, and published social media content using a self-managed content calendar.