Hardworking Social Media and Community Manager with 4 years of experience supporting customers and growing online communities. I’m skilled at calming angry users, banning spammers, and managing community chats on Telegram and Discord. I build engaging TikTok and short-form content from scratch using viral trends and consistent posting. I track performance weekly and optimize what works most to keep audiences active and happy.…

TREXW Web3 Social Media & Community Mana

Hardworking Social Media and Community Manager with 4 years of experience supporting customers and growing online communities. I’m skilled at calming angry users, banning spammers, and managing community chats on Telegram and Discord. I build engaging TikTok and short-form content from scratch using viral trends and consistent posting. I track performance weekly and optimize what works most to keep audiences active and happy.…

Available to hire

Hardworking Social Media and Community Manager with 4 years of experience supporting customers and growing online communities. I’m skilled at calming angry users, banning spammers, and managing community chats on Telegram and Discord.

I build engaging TikTok and short-form content from scratch using viral trends and consistent posting. I track performance weekly and optimize what works most to keep audiences active and happy.

See more

Language

English
Fluent

Work Experience

Sales and delivery man at ID Fashion
August 15, 2024 - September 12, 2025
We work as a team. I was second most senior service and salesman. I was tasked with manager, customer complaints, provision of services, and sometimes delivery if necessary.
Community Moderator & Chat Support (Shadow Mod) at Web3 Communities
January 1, 2024 - Present
Protected 2 online communities by identifying and banning spammers to keep chats safe and clean. Answered questions for new and confused members quickly, helping them understand the project. Maintained community activity by starting daily conversations and replying to members to sustain engagement and excitement.
Customer Support Specialist at Various Clients
January 1, 2022 - Present
Handled customer inquiries via DMs and comments quickly to maintain a high satisfaction rate. De-escalated difficult or angry users, calmed them down, and helped resolve problems smoothly and safely. Supported ongoing client interactions across social and community channels.
Social Media & Community Manager at Freelance / Projects
January 1, 2022 - Present
Built a new TikTok account from 0 to 1,000+ followers within 2 months by creating popular short videos and leveraging daily trends. Created and posted daily photos and videos for TikTok, Instagram Reels, and X to keep the audience active. Monitored weekly views and likes to identify top-performing content and produced more of what worked best.

Education

B.Sc. Candidate at University of Calabar
January 1, 2024 - July 6, 2026
B.Sc. Candidate at University of Calabar
January 1, 2024 - July 6, 2026
1. Sc. Candidate (Studying Digital Communications) at University of Calabar
January 1, 2024 - July 10, 2026

Qualifications

ID Fashion Most creative awards
February 8, 2024 - April 29, 2026
I keep grinding, doing what I know best, and got rewarded with the most creative content awards for the year

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Other, Non-Profit Organization
    ID Fashion

    Project Overview:
    ID Fashion is a premium fashion brand that needed to build a stronger online presence and connect directly with its target audience.

    The Objective:
    To increase brand awareness, grow social media engagement, and build an active community of loyal customers around new fashion drops and trends.

    What I Did (My Strategy):
    As the Social Media and Community Manager, I handled the end-to-end digital presence for the brand. My day to day responsibilities included:
    Content Strategy: Conceptualizing and editing high-retention short-form videos to showcase the style and quality of the fashion pieces.
    Community Engagement: Actively responding to inquiries, engaging with followers, and turning random viewers into a loyal brand community.
    Copywriting: Writing highly engaging captions and using smart hashtag strategies to push the content into the social media algorithm.

    The Results:
    Through consistent posting and proactive community management, we successfully increased organic reach, boosted profile visits, and built a highly interactive comment section that drives interest in the brand.

    Tools Used: CapCut, Instagram/TikTok Analytics, Canva.