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Hi, I’m Lily - a UX Designer who enjoys untangling complex problems and turning them into calm, intuitive experiences. Most recently, I worked at Emerald Publishing, designing research-driven features for an academic platform used by educators and researchers worldwide. Before that, I was part of the UX team at ZeroLight, creating onboarding flows, admin tools, and interactive 3D experiences for global automotive brands. I care deeply about accessibility, thoughtful UX, and building products that feel genuinely helpful to the people using them.…Hi, I’m Lily - a UX Designer who enjoys untangling complex problems and turning them into calm, intuitive experiences. Most recently, I worked at Emerald Publishing, designing research-driven features for an academic platform used by educators and researchers worldwide. Before that, I was part of the UX team at ZeroLight, creating onboarding flows, admin tools, and interactive 3D experiences for global automotive brands. I care deeply about accessibility, thoughtful UX, and building products that feel genuinely helpful to the people using them.

Lily Colgan

UX Designer, Designer, Web Designer, +2

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Hi, I’m Lily - a UX Designer who enjoys untangling complex problems and turning them into calm, intuitive experiences. Most recently, I worked at Emerald Publishing, designing research-driven features for an academic platform used by educators and researchers worldwide. Before that, I was part of the UX team at ZeroLight, creating onboarding flows, admin tools, and interactive 3D experiences for global automotive brands. I care deeply about accessibility, thoughtful UX, and building products that feel genuinely helpful to the people using them.…Hi, I’m Lily - a UX Designer who enjoys untangling complex problems and turning them into calm, intuitive experiences. Most recently, I worked at Emerald Publishing, designing research-driven features for an academic platform used by educators and researchers worldwide. Before that, I was part of the UX team at ZeroLight, creating onboarding flows, admin tools, and interactive 3D experiences for global automotive brands. I care deeply about accessibility, thoughtful UX, and building products that feel genuinely helpful to the people using them.

Available to hire

Newcastle, United Kingdom

Hi, I’m Lily - a UX Designer who enjoys untangling complex problems and turning them into calm, intuitive experiences.

Most recently, I worked at Emerald Publishing, designing research-driven features for an academic platform used by educators and researchers worldwide. Before that, I was part of the UX team at ZeroLight, creating onboarding flows, admin tools, and interactive 3D experiences for global automotive brands.

I care deeply about accessibility, thoughtful UX, and building products that feel genuinely helpful to the people using them.

Skills

Figma

Product Design

Web Design

Experience Level

Figma

Intermediate

Product Design

Intermediate

Web Design

Intermediate

Language

English

Fluent

Work Experience

UX Designer at Emerald Publishing (Remote)

January 1, 2023 - August 1, 2025

Designed a new profile and authored-works interface for an academic content platform used by educators and researchers globally; led user interviews and usability testing with Figma prototypes; facilitated stakeholder workshops and translated findings into product improvements; created and maintained a scalable design system to ensure consistency; performed a UX audit of the main website; implemented changes in the admin portal interface and monitored feedback with Hotjar; ensured WCAG 2.1 AA standards across components and platforms.

Junior Designer at Zero Light, Newcastle

February 1, 2022 - December 1, 2022

Designed onboarding flows and UI upgrades for image creation apps; implemented admin tool improvements for Spotlight Suite, a 3D visualization platform; created high-fidelity prototypes and interactions using Figma and Adobe XD; collaborated closely with development and QA teams; led user testing sessions and implemented changes based on usability outcomes and stakeholder input; supported Facebook Instant Experience campaigns, designing interactive ads for automotive clients including Mitsubishi; contributed to design systems and component libraries.

Technical Product Support at Zero Light, Newcastle

March 1, 2020 - February 1, 2022

Managed support desk, triaged tickets, and ensured SLAs were met across product lines; updated and maintained documentation in WordPress; managed all Jira tasks for the help centre platform; assisted QA and development teams with admin panel testing and user feedback tracking.

Product Marketer at SPARK EPOS, Newcastle

December 1, 2018 - March 1, 2022

Led website redesign and content creation using WordPress, improving brand consistency and SEO; monitored Google Analytics and implemented basic UX enhancements to increase user retention; produced marketing videos and visual assets for social media and product launches; participated in QA and product testing to support UX improvements.